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Old 24-05-2013, 19:09
paulker
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To make up for the problem with our network earlier in the week, we're resetting your #4GEE data counters to zero. Happy Bank Holiday!

I have a week to my billing date, so I better start streaming!!
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Old 24-05-2013, 19:12
The Lord Lucan
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Good times.
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Old 24-05-2013, 19:29
Darth-Habib
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Bah, that's no good for me.

My billing date is tomorrow.
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Old 24-05-2013, 19:51
davybhoy
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I saw this and checked but my data hasn't reset...
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Old 24-05-2013, 23:54
Synthetic42
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Just checked, apparently I have 24GB of data!

http://i40.tinypic.com/14958yd.jpg
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Old 25-05-2013, 05:46
coolmp3
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Just checked my data allowance and its been reset. It also now shows the correct allowance, I've gone from 71.6GB down to a more realistic 10GB
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Old 25-05-2013, 11:53
Synthetic42
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Mine's now showing 0/8GB too
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Old 25-05-2013, 17:30
danielmeah
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Great! now i can watch the other part of the film on nowtv
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Old 25-05-2013, 18:15
nickgold
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I am sure this is actually more to do with the misreporting of data everyone has been facing this week.
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Old 25-05-2013, 18:50
jon41
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I am sure this is actually more to do with the misreporting of data everyone has been facing this week.
My thoughts exactly! They don't even update the status page to show a MSO so doubt this has been done to make it up to customers.
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Old 25-05-2013, 20:16
12december1984
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Ah, I wondered why I'd gone from 5GB to 10GB.

Kept thinking I'd somehow bought a data add on.
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Old 25-05-2013, 20:19
danielmeah
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Ah, I wondered why I'd gone from 5GB to 10GB.

Kept thinking I'd somehow bought a data add on.
that happens with everyone, its because of the billing date. they are resetting to 0 not doubling.
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Old 27-05-2013, 13:06
mikey86uk
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i havent gained any extra data allowance

Not surprised to be honest, with the problems im having with them at the moment!
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Old 27-05-2013, 13:16
flagpole
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new series of arrested development on netflix
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Old 27-05-2013, 21:48
david16
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Surely these mobile phone companies can spare higher data allowances than they actually do.
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Old 27-05-2013, 22:01
plymouthbloke1974
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new series of arrested development on netflix
Errrrr... thanks for that
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Old 27-05-2013, 22:14
jabbamk1
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Errrrr... thanks for that
I assume he's going to watch it with the extra data he's just got from EE.

Although with a capped data allowance he'd be lucky to get half way through the episode before he runs out of data
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Old 27-05-2013, 23:06
david16
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Can't understand how anybody can run out of 24Gb of data allowance in just 21 days.

What has has been doing to almost run out of data so soon?
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Old 29-05-2013, 16:36
The Lord Lucan
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Streaming most likely..
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Old 29-05-2013, 18:13
wavejockglw
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Can't understand how anybody can run out of 24Gb of data allowance in just 21 days.

What has has been doing to almost run out of data so soon?
Using 4G as an alternative to fixed line broadband probably which should not be an issue for EE with the small numbers using the service presently.

If someone is watching live TV, downloading movies and using ctach up TV services the data can soon mount up. EE are making the cost prohibitive to use 4G as a fixed line alternative but for many that is what the speed will be bought to do.

It really is a hairbrained proposition presently. Expensive data that is limited with the prospect of faster downloads etc although 3G HSPA+ can do pretty much all that 4G does without restrictions (using 3's OnePlan or T-Mobile's Full Monty). The 4G proposition from EE has not been particularly well thought out as a consumer product and hopefully others will have better alternatives when they lauch their 4G services. Sadly, high prices and poor value for money is what customers get when there is no competition and it's a shame 1000s will be trapped in lengthy contracts that don't provide anything like the flexibility that is needed to make sense of 4G.
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Old 29-05-2013, 18:41
jon41
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Same conclusion here, we've moved from Orange to EE & back again and aside from not getting the better upload we find the unlimited HSPA+ is a better option than a capped occasionally faster service.

We also found, even though they are the same CS agents that a call to EE often results in multiple calls back to chase a resolution on an issue - where as on an Orange call the adviser takes ownership of the issue and makes regular contact even if it's just to say "no update yet"
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