[BKM]

Quote:

Originally Posted by The Lord Lucan

Some other networks do not even allow you to unlock the phone until the contract has finished ie 18-24 months. This is to protect the amount of money they have subsidised the Phone for.

Bare in mind an iPhone costs on average around £500. You didn't pay that at the start of your contact.

Vodafone will unlock contract phones (for free!!!!!) after two months. All very sensible as they then know payments are getting processed.

Other networks have these really weird rules! It's not as if people can avoid paying the rest of the contract!

[The Lord Lucan]

I would complain, EE/Orange/TMUK have an outdated unlock policy.

Quote:

Originally Posted by BKM

Vodafone will unlock contract phones (for free!!!!!) after two months. All very sensible as they then know payments are getting processed.

Other networks have these really weird rules! It's not as if people can avoid paying the rest of the contract!

Yes, just noticed this has changed.

[xmodz10]

Quote:

Originally Posted by The Lord Lucan

I would complain, EE/Orange/TMUK have an outdated unlock policy.





Yes, just noticed this has changed.

i have complain complain by phone,

i even sent a letter which i know they received but they didnt even acknowledge it and reply back.

the new iphone is going to be coming out, when will i be able to use my iphone i tried it today and it still isnt unlocked

[Dave_Herts]

Quote:

Originally Posted by xmodz10

i have complain complain by phone,

i even sent a letter which i know they received but they didnt even acknowledge it and reply back.

the new iphone is going to be coming out, when will i be able to use my iphone i tried it today and it still isnt unlocked

Orange/EE will continually lie and fob you off, i have been waiting almost 2 months, every time i chase it up there's an excuse, they have my money, and still nothing. They dont seem to care. Another 2 weeks and they;ll be taken to the small claims court to get my money back.

[moox]

Quote:

Originally Posted by The Lord Lucan

Some other networks do not even allow you to unlock the phone until the contract has finished ie 18-24 months. This is to protect the amount of money they have subsidised the Phone for.

Bare in mind an iPhone costs on average around £500. You didn't pay that at the start of your contact.

What are your reasons for wanting to unlock?

It doesn't make much sense for them to have that restriction. You are required to pay the same amount per month whether you get the phone unlocked or not, so they'll still get their money.

[plymouthbloke1974]

I think it's designed to stop the people who take out numerous contracts with high-end phones, unlock them, sell them and do a runner and cancel the DD's.

6 months payment history proves they're a legitimate paying customer.

Like I say, I "think" that's the reason. I don't know officially.

[xmodz10]

Quote:

Originally Posted by plymouthbloke1974

I think it's designed to stop the people who take out numerous contracts with high-end phones, unlock them, sell them and do a runner and cancel the DD's.

6 months payment history proves they're a legitimate paying customer.

Like I say, I "think" that's the reason. I don't know officially.

my dad has been a customer of orange/ee for over 5 years

[plymouthbloke1974]

Quote:

Originally Posted by plymouthbloke1974

Like I say, I "think" that's the reason. I don't know officially.

As I said above..... Anyway, that's the rule I'm afraid.

[jabbamk1]

Quote:

Originally Posted by plymouthbloke1974

As I said above..... Anyway, that's the rule I'm afraid.

It's a terrible rule if you ask me. Especially since even existing customers have to wait 6 months as well.

Thankfully the majority of phones can be unlocked outside of EE. And if you've bought an iPhone then you only have yourself to blame by tying yourself into Apples business ecosystem.

[xmodz10]

Quote:

Originally Posted by jabbamk1

It's a terrible rule if you ask me. Especially since even existing customers have to wait 6 months as well.

Thankfully the majority of phones can be unlocked outside of EE. And if you've bought an iPhone then you only have yourself to blame by tying yourself into Apples business ecosystem.

I think it would be the same for android phones wouldn't it.

[jabbamk1]

Quote:

Originally Posted by xmodz10

I think it would be the same for android phones wouldn't it.

Android phones can be officially unlocked easily via third parties. IPhones cannot

[Steven L Hunter]

I feel for you I have experienced the poor Orange customer service before I left and will never go back I wouldn't touch any EE network again!

[xmodz10]

Quote:

Originally Posted by Steven L Hunter

I feel for you I have experienced the poor Orange customer service before I left and will never go back I wouldn't touch any EE network again!

if it wasnt for the poor customer service i wouldnt have minded moving to EE, but the customer service my dad has experience with this and other problems with the network i wont give them a single penny.

my dad is going to leave them once his contract ends

[BKM]

Quote:

Originally Posted by jabbamk1

Android phones can be officially unlocked easily via third parties. IPhones cannot

I was aware that a few makes could be - not that it was at all common (or even universal - as you claim!)

[jabbamk1]

Quote:

Originally Posted by BKM

I was aware that a few makes could be - not that it was at all common (or even universal - as you claim!)

Not universal. But pretty much every android phone can be unlocked without having to go direct to the network.

[xmodz10]

ee are the worst network, they said i would received a call back and they aint, this is like the 7th they promised to call me back and they aint