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HTC One X problem. |
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#1 |
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Inactive Member
Join Date: Jan 2009
Location: Wrexham :-(
Posts: 3,593
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HTC One X problem.
At around 1pm today my HTC One X froze and then turned off and then wouldn't turn on again so I took it to Carphone Warehouse and they had a look and then they told me to go to Dog'n'Bone (a phone repair shop).
So I went there and the guy said it was the second One X with the same problem they'd had in today. Another man decided to HBoot and restored factory settings but it still wouldn't turn on so he told me to take it home and see how it goes. I took it back to college and kept pressing the on button but it never got past the HTC logo and then suddenly I got the homescreen but it kept freezing and turning off until around 6pm when it went back to normal, without all my music, images and apps which I'll have to download again. It seems perfectly fine now but has anyone else had this problem? |
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#2 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Just google HTC One X issues and you'll see that the HTC One X was possibly the most fault prone mobile last year.
So yeh, i can imagine everyone has experienced it before with that phone. |
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#3 |
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Forum Member
Join Date: May 2012
Location: Scotland
Posts: 1,274
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Did you buy the handset from CPW?
And where did they tell you to take it? |
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#4 |
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Forum Member
Join Date: Jul 2008
Location: West Yorks
Posts: 6,180
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Quote:
Did you buy the handset from CPW?
And where did they tell you to take it? |
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#5 |
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Forum Member
Join Date: May 2012
Location: Scotland
Posts: 1,274
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That was the actual name of the place he was told to take it?
Did they say why you should take it there? The handset is less than 2 years old, it's still under warranty - or is there a reason why it wouldn't be covered by the warranty any more? |
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#6 |
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Forum Member
Join Date: Jul 2008
Location: West Yorks
Posts: 6,180
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#7 |
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Inactive Member
Join Date: Jan 2009
Location: Wrexham :-(
Posts: 3,593
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Quote:
That's the place.It seems completely fine now although I had all music and photos on there that I forgot to back up ![]() I didn't buy it from Carphone Warehouse, I didn't know where to go first so I decided to go there to see what they thought was wrong. |
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#8 |
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Forum Member
Join Date: May 2012
Location: Scotland
Posts: 1,274
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Hmm, I still find that weird.
Even if you didn't buy from CPW, for them to advise you to seek help from a store that would void your warranty is very questionable. |
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#9 |
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Inactive Member
Join Date: Jan 2009
Location: Wrexham :-(
Posts: 3,593
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Well at 1am the phone stopped working again. Took it to another repair shop and they didn't know what to do.
Looks like I've got no phone for a bit and I don't like contracts. I feel that the current Pay As You Go plan on 3 I use is perfect so I don't wish to get a contract phone. |
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#10 |
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Forum Member
Join Date: Nov 2009
Posts: 3,921
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Quote:
Hmm, I still find that weird.
Even if you didn't buy from CPW, for them to advise you to seek help from a store that would void your warranty is very questionable. Op have a look on xda forums and see if there is is a fix. |
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#11 |
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Forum Member
Join Date: Oct 2010
Posts: 6,342
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Had a One X battery drained and it would never turn back on again rang HTC and they seemed to know it was knackered luckily under warranty.
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#12 |
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Forum Member
Join Date: May 2012
Location: Scotland
Posts: 1,274
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Quote:
If it was second hand then it wouldn't matter about the warranty.
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#13 |
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Forum Member
Join Date: Jul 2008
Location: West Yorks
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Quote:
That's true but since the OP has made no reference to the handset being second-hand, I struggle to see the relevance.
To be fair the op didn't say if the phone was new or 2nd hand. |
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#14 |
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Inactive Member
Join Date: Jan 2009
Location: Wrexham :-(
Posts: 3,593
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Quote:
A suggestion as to why CPW sent them elsewhere.
To be fair the op didn't say if the phone was new or 2nd hand. Even though it's second hand and I've had it for nearly a year it still looks new, not one scratch or blemish so I don't think I could've damaged it in anyway. |
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#15 |
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Forum Member
Join Date: May 2012
Location: Scotland
Posts: 1,274
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Quote:
A suggestion as to why CPW sent them elsewhere.
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#16 |
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Inactive Member
Join Date: Jan 2009
Location: Wrexham :-(
Posts: 3,593
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So I think the issue is being caused by the sim. Is this possible?
Last night the phone stopped working for the 1000th time and was still dead today. I took the sim out to put in an old phone and then the one x came back on and is working. Do i get a new sim? |
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