Virgin Contract - Finished

cubby · 19-06-2013, 09:41

Hi all, took out a Virgin Mobile contract on 14th June 2011 and called up yesterday to ask for my PAC code as seen better deals elsewhere. Got that with no fuss at all when I mentioned what I was after, hardly any attempt to keep me.

Thing is, was told the usual stuff about the PAC code lasting 30 days etc etc but the advisor advised me not to do it too early or I would be paying for an extra full month and the beginning of the new contract with o2 too. That seemed weird to me as the contract is up and now I've given the notice...I always assumed that whenever the PAC code is given to the new provider and then transferred, there'll be a pro-rata amount given back to me. Say for example, my number is transferred next week, I get 3 weeks pro-rata back if that makes sense....?

shhftw · 19-06-2013, 17:24

Quote:

Originally Posted by cubby

Hi all, took out a Virgin Mobile contract on 14th June 2011 and called up yesterday to ask for my PAC code as seen better deals elsewhere. Got that with no fuss at all when I mentioned what I was after, hardly any attempt to keep me.

Thing is, was told the usual stuff about the PAC code lasting 30 days etc etc but the advisor advised me not to do it too early or I would be paying for an extra full month and the beginning of the new contract with o2 too. That seemed weird to me as the contract is up and now I've given the notice...I always assumed that whenever the PAC code is given to the new provider and then transferred, there'll be a pro-rata amount given back to me. Say for example, my number is transferred next week, I get 3 weeks pro-rata back if that makes sense....?

They can hold you to 30 days from you giving notice. Otherwise, it's not notice, in your example it would be you giving just 7 days notice!

'Minimum term expired' contracts go into a 30-day rolling contract usually. If you stay with the same network but move tariff, they will probably pro-rata you and start you on a new billing cycle when your new contract starts.

Some providers may be kind enough to pro-rata you, but they're giving away money for a contract agreement you signed that is binding. In this day and age, why reduce your revenues unless you have to?

19-06-2013, 09:41	#1
cubby Forum Member Join Date: Feb 2004 Posts: 162	Virgin Contract - Finished Hi all, took out a Virgin Mobile contract on 14th June 2011 and called up yesterday to ask for my PAC code as seen better deals elsewhere. Got that with no fuss at all when I mentioned what I was after, hardly any attempt to keep me. Thing is, was told the usual stuff about the PAC code lasting 30 days etc etc but the advisor advised me not to do it too early or I would be paying for an extra full month and the beginning of the new contract with o2 too. That seemed weird to me as the contract is up and now I've given the notice...I always assumed that whenever the PAC code is given to the new provider and then transferred, there'll be a pro-rata amount given back to me. Say for example, my number is transferred next week, I get 3 weeks pro-rata back if that makes sense....?

19-06-2013, 17:24	#2
shhftw Forum Member Join Date: Feb 2011 Location: Yorkshire Posts: 2,061	Quote: Originally Posted by cubby Hi all, took out a Virgin Mobile contract on 14th June 2011 and called up yesterday to ask for my PAC code as seen better deals elsewhere. Got that with no fuss at all when I mentioned what I was after, hardly any attempt to keep me. Thing is, was told the usual stuff about the PAC code lasting 30 days etc etc but the advisor advised me not to do it too early or I would be paying for an extra full month and the beginning of the new contract with o2 too. That seemed weird to me as the contract is up and now I've given the notice...I always assumed that whenever the PAC code is given to the new provider and then transferred, there'll be a pro-rata amount given back to me. Say for example, my number is transferred next week, I get 3 weeks pro-rata back if that makes sense....? They can hold you to 30 days from you giving notice. Otherwise, it's not notice, in your example it would be you giving just 7 days notice! 'Minimum term expired' contracts go into a 30-day rolling contract usually. If you stay with the same network but move tariff, they will probably pro-rata you and start you on a new billing cycle when your new contract starts. Some providers may be kind enough to pro-rata you, but they're giving away money for a contract agreement you signed that is binding. In this day and age, why reduce your revenues unless you have to?

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