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Received a 1 month bill from BT - usually quarterly.


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Old 26-06-2013, 12:36
Zenith
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Join Date: Dec 2002
Location: East London
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Has anyone else who pays BT by DD quarterly received a bill for 1 month?

My bill dates have always been from 17th of the months of Feb, May, Aug, & Nov. but this month I received a bill dated 17th June for 1 month.

I can't find anything on BT website about any changes & I was not informed that any changes were taking place to billing dates.

It doesn't affect me in any way, but I'm just curious as to why I have suddenly received a bill for 1 month for the very first time.
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Old 29-06-2013, 12:12
mossy2103
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I started receiving monthly billing many months ago now, it was flagged in a services email detailing changes to call/rental costs etc (I think).
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Old 30-06-2013, 10:30
Zenith
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It seems like it may be due to me paying my line rental in advance. Although I did this last year as well, but still received quarterly bills.

I have asked a couple of other people who have paid their line rental in advance & they both said that they have started to receive monthly bills as well, although, like you, they started receiving theirs a few months ago.

I don't remember ever being informed that my billing was changing.
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Old 30-06-2013, 13:30
mossy2103
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I too pay line rental in advance - looks like that is the link then.
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