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Moving from phone contract to ipad contract TMob/EE


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Old 26-06-2013, 13:58
toyotacity
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Join Date: Aug 2010
Location: Manchester
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Hi guys

I was hoping someone could help me on this as i'm getting absolutely nowhere with TMobile Retentions, Upgrade departments

I've got a 24 month contract with a Samsung Galaxy S3 which has 19 months left to run

All I want to do is change over to 4g EE but on an ipad plan, I read somewhere that I can end contract with a 33% discount on the remaining line rental and also not pay any VAT and then take out an ipad contract with the same number but for data only

Every time I ring either retentions or upgrades I get advised i'm not eligible for an upgrade (I know this) or i'm advised my postcode isn't correct so they can't check 4g coverage (i'm half a mile from Manchester City Centre) and my postcode is a valid postocde, or I get that I can move over as I have an LTE phone (I don't want to move the phone over, it's an ipad contract that I want)

Can I move from an s3 phone contract, do an early upgrade to EE 4G but with an ipad plan and if so would I pay my full line rental, or receive discounts as i'm moving to 4g

Any advice would be appreciated before I ring up and cancel the whole contract because i'm sick of having to explain myself over and over again to someone who doesn't understand my accent
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Old 26-06-2013, 19:24
Rossby41
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I read somewhere that I can end contract with a 33% discount on the remaining line rental and also not pay any VAT and then take out an ipad contract with the same number but for data only
I don't know where you read that. You signed a 24 month contract, you are then honor bound by it.
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Old 26-06-2013, 22:45
toyotacity
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it's here in the big yellow box

https://shop.ee.co.uk/upgrade-to-ee/

means phone contract to phone but nothing about phone to ipad
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Old 27-06-2013, 21:18
Rossby41
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it's here in the big yellow box

https://shop.ee.co.uk/upgrade-to-ee/

means phone contract to phone but nothing about phone to ipad
Yes I would imagine you would only be able to switch to phone to phone. Not phone to mobile broadband.

Try posting about it on their facebook page, you might get a better response if it's on more public page.
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Old 28-06-2013, 00:33
alanwarwic
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Surely it is best to wait until September to see is the 4G on these iDevices is made more UK and EU standard.
It is only a couple of months away.
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