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Market research. |
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#1 |
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Forum Member
Join Date: Sep 2012
Location: Devon
Posts: 296
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Market research.
So last week he mocks them for listening to the over 50's research group, and this week accuses them of being fools for ignoring it.
Can they ever win? |
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#2 |
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Forum Member
Join Date: Oct 2012
Posts: 7,587
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I think the point was that last week, the market research wasn't done effectively - they didn't ask the right questions, they didn't speak to enough people etc - so the results were so unrepresentative, they might as well have just gone with their hunches. This week, they spoke to a much, much larger group of people.
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#3 |
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Forum Member
Join Date: Mar 2009
Posts: 1,231
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I thought this was... kind of squiffy. They did most of the market research - the focus group, certainly - after they'd signed off on the product and packaging. Both teams made handsome use of their findings, post-event market research is absolutely valuable, (I actually thought, what with the statistics, this was some of the most effective market research the show's produced, not that that's saying much,) but I thought it was a bit rich for Lord Sugar to say they should've listened to the parents they met after the product was finished.
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#4 |
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Forum Member
Join Date: Oct 2012
Posts: 7,587
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Quote:
I thought this was... kind of squiffy. They did most of the market research - the focus group, certainly - after they'd signed off on the product and packaging. Both teams made handsome use of their findings, post-event market research is absolutely valuable, (I actually thought, what with the statistics, this was some of the most effective market research the show's produced, not that that's saying much,) but I thought it was a bit rich for Lord Sugar to say they should've listened to the parents they met after the product was finished.
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#5 |
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Forum Member
Join Date: Mar 2009
Posts: 1,231
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I don't know. You're right, of course - it's no coincidence that the one time they used the market research and compensated against it, they got orders - but I don't think children are entirely the wrong market to be aiming at. Pester power can be a huge driving force. The skull's a design boo-boo but as a product, it's hardly worse than Monster Munch.
Targetting children didn't pay dividends, but it's a huge market, and absolutely could have. Marketed right, that could have sold big - and did. One of the large retailers stated that they were very interested in what mum's buying, and I think her kids are one of the single most reliable ways to open her pockets. Parents buy their kids loads of shit they aren't personally fond of. I agree that something more mum-friendly (like Popty Ping!) could've shifted more units by more neatly hitting both target audiences, but I think the market research proved that the idea they went with wasn't a total washout by any means whatsoever. |
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#6 |
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Forum Member
Join Date: Feb 2013
Location: Manchester
Posts: 63
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Quote:
So last week he mocks them for listening to the over 50's research group, and this week accuses them of being fools for ignoring it.
Can they ever win? |
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#7 |
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Forum Member
Join Date: Oct 2012
Posts: 7,587
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Quote:
I don't know. You're right, of course - it's no coincidence that the one time they used the market research and compensated against it, they got orders - but I don't think children are entirely the wrong market to be aiming at. Pester power can be a huge driving force. The skull's a design boo-boo but as a product, it's hardly worse than Monster Munch.
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#8 |
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Forum Member
Join Date: Dec 2011
Location: UK
Posts: 2,345
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The role of research was different this week. Here the products had already been made, and the point of the research was to get direct feedback to provide pointers for the retailer pitches. Both teams got valuable feedback - Evolve about the taste (which they knew already) and Endeavour about their packaging. Neil chose to tackle the problem head on, but Endeavour essentially ignored theirs except in the final pitch with Jordan.
Big mistake. It's entirely possible that if Alex had ensured that each of his team's pitches acknowledged the packaging issue and promised to do something about it, they might have won. Frankly, though, Asda accepting Neil's promise of improving the recipe was totally fake. I know this isn't the real world, but what sort of buyer is pitched a crap product and then decided to buy it when the supplier says "it's okay, we'll make it better (and by the way don't worry about the fact we're suddenly adding lots of expensive ingredients we hadn't previously budgeted for)"? |
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#9 |
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Forum Member
Join Date: Oct 2012
Posts: 7,587
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Quote:
Frankly, though, Asda accepting Neil's promise of improving the recipe was totally fake. I know this isn't the real world, but what sort of buyer is pitched a crap product and then decided to buy it when the supplier says "it's okay, we'll make it better (and by the way don't worry about the fact we're suddenly adding lots of expensive ingredients we hadn't previously budgeted for)"?
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#10 |
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Forum Member
Join Date: Dec 2011
Location: UK
Posts: 2,345
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Quote:
I don't think they were adding that many new ingredients; just a few spices here and there.
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#11 |
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Forum Member
Join Date: Mar 2010
Posts: 339
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I thought Popty Ping and the geography theme were really good ideas. Where Alex fell down was when Myles sneered at Alex's drawing of Popty in a gondola and asked what it had to do with geography, Alex didn't have an answer and quickly dropped the plan.
What they should have done is have on the packaging one or two questions for the kids about the country associated with that food or: e.g. Name a country that shares a border with Italy/Thailand/China. Children would text/phone in (asking permission from the bill payer first) and give answer and the batch number and each month there would be Popty Ping merchandise to be won. |
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#12 |
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Forum Member
Join Date: Oct 2012
Posts: 7,587
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Quote:
I thought Popty Ping and the geography theme were really good ideas. Where Alex fell down was when Myles sneered at Alex's drawing of Popty in a gondola and asked what it had to do with geography, Alex didn't have an answer and quickly dropped the plan.
What they should have done is have on the packaging one or two questions for the kids about the country associated with that food or: e.g. Name a country that shares a border with Italy/Thailand/China. Children would text/phone in (asking permission from the bill payer first) and give answer and the batch number and each month there would be Popty Ping merchandise to be won. |
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#13 |
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Forum Member
Join Date: Nov 2007
Posts: 4,221
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I thought exactly the same.
I think LS basically wants them to use their noddles, decide whether or not particular market research was useful or not. Sometimes it is, sometimes it isn't. |
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#14 |
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Forum Member
Join Date: Mar 2002
Location: Bracknell
Posts: 2,269
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Quote:
I thought Popty Ping and the geography theme were really good ideas. Where Alex fell down was when Myles sneered at Alex's drawing of Popty in a gondola and asked what it had to do with geography, Alex didn't have an answer and quickly dropped the plan.
What they should have done is have on the packaging one or two questions for the kids about the country associated with that food or: e.g. Name a country that shares a border with Italy/Thailand/China. Children would text/phone in (asking permission from the bill payer first) and give answer and the batch number and each month there would be Popty Ping merchandise to be won. |
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#15 |
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Inactive Member
Join Date: Apr 2009
Posts: 33,270
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I'm afraid LS and the ghastly Kazza make it up as they go along, depending on whether the group does well or not.
They are always contradicting themselves from 1 week to the next |
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