I am out of contract with O2 on 10 August 2013. I currently pay £21.00 for line rental and £6 for data giving a total on £27 a month.
My last bill had the billing dates from 18 Jun - 17 Jul and this bill is due to be taken on Mon 1 July by direct debit.
Since I am desperate to move carrier I went onto the online chat and requested a PAC code, which they eventually gave me and when I asked about paying off the remainder they quoted me £42.
This was explained as the remainder of the line rental and a exit fee of £15. I have looked on line and can't really find any mention of being charged to go early, do you think that the chat person is forgetting to include the fact that I am due to pay my latest bill on Monday?
Any help would be appreciated.
Many Thanks.
My last bill had the billing dates from 18 Jun - 17 Jul and this bill is due to be taken on Mon 1 July by direct debit.
Since I am desperate to move carrier I went onto the online chat and requested a PAC code, which they eventually gave me and when I asked about paying off the remainder they quoted me £42.
This was explained as the remainder of the line rental and a exit fee of £15. I have looked on line and can't really find any mention of being charged to go early, do you think that the chat person is forgetting to include the fact that I am due to pay my latest bill on Monday?
Any help would be appreciated.
Many Thanks.