Has anyone noticed lately that you don't seem to get through to Virgin CS straight away anymore its always on hold now?

Could this be due to a high number of new customers over the christmas period and that VIrgin will now have more customers to deal with?

Am I right in saying that Virgin only have 1 customer service building for the whole of the UK?

No idea about that. But Virgin CS have to be the greatest customer service in the Entire world. They are pheonominal.

Yay, go Virgin!

I would agree with you there although i would say now that T-Mobile are quciker at answering.

Vodafone have always had the best customer service in my opinion, even though you pay for it in the expensive call charges its well worth it