Can anybody who knows anything about contract law help me please?
I am on the O2 online contract and recently had to send my Samsung E800 away for repair under warranty. I was without a phone for 7 days and they had no phone to loan me during that time. I received the phone back supposedly repaired only for it to show up exactly the same faults. I have once again had to send it away for repair under warranty and once again there was no loan phone available.
Now if I get the phone back again and it still shows up the same faults am I within my rights to cancel the contract?
I would appreciate any help from anyone who knows the law. Thank you.
I am on the O2 online contract and recently had to send my Samsung E800 away for repair under warranty. I was without a phone for 7 days and they had no phone to loan me during that time. I received the phone back supposedly repaired only for it to show up exactly the same faults. I have once again had to send it away for repair under warranty and once again there was no loan phone available.
Now if I get the phone back again and it still shows up the same faults am I within my rights to cancel the contract?
I would appreciate any help from anyone who knows the law. Thank you.