I'm probably in the minority, but I actually really like Claude. He is the toughest one, but he comes across as being incredibly earnest. I think his praise for Ricky's business plan last year (and in a sense for Leah's and Luisa's this year) shows that he's not just a nasty person; if he actually is impressed he will say so, he's just a difficult man to impress. I think if you were working with him and you were thinking on the same wavelength, he would be a wonderful ally to have.