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Sony HXD890 no video |
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#51 |
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Forum Member
Join Date: Jul 2005
Location: Herts
Posts: 17,003
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Quote:
I'm pretty sure the problem is caused by the CRIDs for all programmes on Sky's channels being malformed (no data portion, due to a missing '/' separator character). Give Sony a break - it's not their fault, although arguably their software shouldn't fallover even if the EIT data is corrupt. Go and complain to Sky, or whoever maintains their EIT data
. Besides, it is not just affecting Sony - Vestel-made PVRs are also having trouble.Let's all hope it is purely an error in the data and not because of a permanent data tweak that the Sony recorder can't cope with. |
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#52 |
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Join Date: Nov 2005
Location: the dance floor
Posts: 1,796
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But how do you manage to switch the box on?
My power button doesn't work, or do i need to hold it done for a while.... Mine has timer on, it knew it needed to do something yesterday, ie record casualty, but it just changed from update to cancel, back to update. |
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#53 |
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Forum Member
Join Date: Feb 2003
Location: Perth, Scotland, UK
Posts: 1,146
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Sorry to hear about fellow Sony RDR owners having trouble. On hearing this news I checked my 870 and it's still working somehow.
I have some theories why it could be OK. 1) I live in a relay (aka Freeview Lite) area and the problem was with channel info on a multiplex I don't receive. This would back up Futaura's suggestion. 2) At the time of the problem occurring (up until a 20 minutes ago when I heard about this problem and switched it on to test it) my box was set to Line 1 as I had been using it in conjunction with a satellite box. If in Line 1 my box doesn't receive a signal or a particular type of over-air data then maybe that explains why. Given that switching it out from L1 to Freeview is getting me my usual Freeview-Lite channels AND the EPG I suspect Futaura's suggestion is correct, especially since other manufacturers are having a problem with Sky-owned Pick TV's EPG data. My hardware version is 435 and software is 116 if this is of interest. |
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#54 |
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Join Date: Mar 2008
Location: TheEssexSunshineCoast Clacton
Posts: 15,212
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I left the aerial out last night after a reset and it just turned back on so at least I can use the DVD for now.
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#55 |
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Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
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Quote:
Not a bad theory. The problem does though remind me of the boxes that went tits up because of the split NIT change.
Let's all hope it is purely an error in the data and not because of a permanent data tweak that the Sony recorder can't cope with. Boxes that treat the CRID strings as just plain strings are going to be ok, but those that actually parse the strings according to the spec could hit problems because a required part of the CRID string is essentially missing. Sony and Vestel seem fall into this category. Others may be affected too, but owners might not notice until they discover their programmes set to record on Pick TV or Challenge did not record. |
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#56 |
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Forum Member
Join Date: Nov 2007
Posts: 72
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Quote:
But how do you manage to switch the box on?
My power button doesn't work, or do i need to hold it done for a while.... I managed to get my box to come on by disconnecting the aerial from the back, then switching off and back on again at the mains. It still went into "UPDATE" initially, but after a few seconds the power button started working and the machine came to life. |
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#57 |
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Join Date: May 2012
Location: East Kent. DOVER TX
Posts: 691
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this tells you why your sony freeview box is not working
http://www.a516digital.com/2013/07/p...ers-using.html |
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#58 |
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Forum Member
Join Date: Mar 2007
Posts: 11,692
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My HXD790 is exactly the same. I restarted it yesterday by switching it off at the mains and then switching it on again (thanks, IT Crowd).
All seemed to be working well, but this morning it's stuck on UPDATE again. |
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#59 |
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Forum Member
Join Date: Oct 2003
Posts: 76
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Try it again. My two machines are now functioning normally.
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#60 |
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Forum Member
Join Date: Feb 2006
Posts: 851
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Got a HXD 995 here that was stuck on update. Just switched it off and back on and it appears to be working fine. EPG is populated as well. Off Emley Moor btw.
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#61 |
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Forum Member
Join Date: Nov 2007
Posts: 72
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RDR-HXD-890 Working Again
My HXD-890 seems to be working fine again now, including EPG.
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#62 |
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Forum Member
Join Date: Aug 2010
Posts: 279
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Heathfield transmitter.
Have just performed an 'easy setup' from factory defaults on my 870, English / UK. Can confirm all seems to be back to normal, changed EPG from 'guide+'. Normal EPG display. Bet someones ears are burning! |
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#63 |
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Join Date: Jul 2013
Posts: 87
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Quote:
My HXD-890 seems to be working fine again now, including EPG.
I initially thought it had failed due to the heat. Tried various things without success and then found all the posts on the avforum yesterday with people having the same problems. It was still locked up in update mode around 10am this morning, but it is now all working ok. It looks like the problem got sorted out around midday today.
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#64 |
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Join Date: Mar 2008
Location: TheEssexSunshineCoast Clacton
Posts: 15,212
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Mine going normal now to
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#65 |
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Forum Member
Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
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Yes, I can confirm that the missing '/' separator in the programme CRID for all programmes on Sky channels has now reappeared. This is what was causing trouble for Sony and Vestel boxes.
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#66 |
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Join Date: Dec 2001
Location: Hampshire
Posts: 8,082
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#67 |
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Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
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More importantly, I wonder if anyone is going to admit to causing the failure??? Technically, it is not Sony's fault, but whoever updates the Sky channels EIT data on Freeview.
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#68 |
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Join Date: Mar 2007
Posts: 11,692
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Mine's now working again, but merely unplugging it didn't work. I had to hold the on/off button until it went off and then quickly press it to turn it on again. I noticed that BT Sports channels have suddenly appeared. Could these have had anything to do with the update problem?
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#69 |
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Forum Member
Join Date: Aug 2005
Posts: 346
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Sorry everyone I made a mistake in my last post it should have read.
TRY THIS FIRST. 1. Go to System Menu -> Initial Setup -> Digital Tuner ->Replace Channels -> Next Screen. 2. Select UK as the country. 3. Return to System Menu -> Initial Setup -> Digital Tuner ->Replace Channels -> Next Screen. 2. Select Belgium (or anything other than UK) as the country. 3. Select Return once progress bar reaches 1% or higher. 4. Go to Basic -> EPG Type Select. 5. Select Guide (digital) if not already set. 6. Press System Menu and your channels and EPG should be back after changing channels. The 13 step one remains as before. Morale of the story don't type complicated instructions after a night out with the beer goggles on. However, none of this matters now as the problem has been fixed. A standard UK scan works again, so the theory that it was due to corrupted EPG data seems to be correct. |
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#70 |
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Forum Member
Join Date: Nov 2005
Location: the dance floor
Posts: 1,796
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Yes, mine is working again, needed to press power for more like 10 seconds and then it said EPG, pressed power a few more times and with remote and eventually it switched on.
All seems happy with it now, but that goodness for these forums! Thanks everyone |
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#71 |
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Join Date: Dec 2008
Location: East Midlands
Posts: 5,204
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Digital UK have in the past hour tweeted: Quote:
Some viewers with Sony/Pioneer recorders have reported difficulty receiving channels. Powering off and then restarting should resolve this.
Confirming the end of the problem.
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#72 |
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Join Date: Mar 2007
Posts: 11,692
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Quote:
A standard UK scan works again, so the theory that it was due to corrupted EPG data seems to be correct.
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#73 |
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Join Date: Jul 2005
Location: Herts
Posts: 17,003
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Well I braved having a look at my Sony this morning having left it with the 'Update' message displaying yesterday and managed to get it back working though I wasn't sure what I did in particular. This afternoon I was sitting next to the TV having a cuppa when I suddenly heard the hard drive whirr into life and looking down at the recorder noticed the 'Update' message was back on the display. This time I held the record button down for a number of seconds, as you do to cancel a recording and low and behold the box returned back to normal.
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#74 |
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Forum Member
Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
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Quote:
So if it was due to the corrupted EPG data, why didn't it affect any Freeview televisions or any other make of recorder (except Pioneer clones)? Surely the problem has to lie with Sony?
I have a hunch that more boxes were affected too, but the symptoms may have been less severe, and perhaps the owner would only have noticed when they realised that programmes that they had set to record on Pick TV, for example, failed to record at all. In one way it is fortunate that the Sony boxes had symptoms so severe, otherwise the problem might have been harder to track. |
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#75 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,783
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Quote:
Some may just use simple plain string comparisons on the CRID string so no problems will have arisen, but Sony and Vestel would appear to be parsing those strings in strict accordance to the Freeview+ specification.
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. Besides, it is not just affecting Sony - Vestel-made PVRs are also having trouble.
