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Sony HXD890 no video |
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#76 |
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Forum Member
Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
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Quote:
When did Freeview+ start?, the affected Sony/Pioneer recorders are quite elderly.
. I know my HXD890, sold long ago, had a Freeview Playback sticker on it. It's what was known back then as the Freeview Playback Group 2 features (e.g. series link) which I'm guessing coincided with the introduction of the CRID fields in the EIT.
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#77 |
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Join Date: Nov 2007
Posts: 72
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Quote:
Well, perhaps I should have said Freeview Playback, which later became Freeview+
. I know my HXD890, sold long ago, had a Freeview Playback sticker on it. It's what was known back then as the Freeview Playback Group 2 features (e.g. series link) which I'm guessing coincided with the introduction of the CRID fields in the EIT.Technology is advancing so fast at the moment it's impossible to keep up with it all. I'd be buying new kit every six months. |
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#78 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,783
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Quote:
My HXD890 is the most recent thing I bought, less than five years ago
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#79 |
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Join Date: Mar 2000
Location: South Notts (Waltham TV TX)
Posts: 20,200
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http://www.bbc.co.uk/news/technology-23395516 Quote:
Sony says it is experiencing "a major technical issue" after many owners of its DVD recorders lost access to their Freeview TV channels.
Dozens of owners have written to the BBC to complain that a malfunctioning software update on Friday has caused their devices to stop receiving or recording Freeview. ... Sony HXD recorders, such as the RDR-HXD870 model, which were updated Friday with the firmware 1.70 fix, seem to be affected by the issue. |
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#80 |
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Forum Member
Join Date: May 2002
Location: Beds (Sandy Heath TX)
Posts: 8,852
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Quote:
Sony HXD recorders, such as the RDR-HXD870 model, which were updated Friday with the firmware 1.70 fix, seem to be affected by the issue.
No idea what that is going on about - there haven't been any firmware updates for these devices for years (and none at all OTA that I know of)
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#81 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,783
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Quote:
No idea what that is going on about - there haven't been any firmware updates for these devices for years (and none at all OTA that I know of)
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#82 |
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Join Date: Jun 2003
Location: Leeds, West Yorkshire
Posts: 64
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Has anyone actually been able to do an update using one of the download images? I have done a straight file copy onto a blank CD-R as well as burnt it as an image file. Either way when trying to run the update it appears to start the update process then says "CD" on the display and spits out its dummy. At the moment I'm using 1.15 and wondered if I have to do a staggered upgrade or I can go straight for the updated version? More to the point why doesn't it except the CDs I burn for it?
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#83 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,783
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Quote:
Has anyone actually been able to do an update using one of the download images? I have done a straight file copy onto a blank CD-R as well as burnt it as an image file. Either way when trying to run the update it appears to start the update process then says "CD" on the display and spits out its dummy. At the moment I'm using 1.15 and wondered if I have to do a staggered upgrade or I can go straight for the updated version? More to the point why doesn't it except the CDs I burn for it?
But in any case, it wouldn't have helped in any way. |
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#84 |
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Join Date: Jul 2005
Location: Herts
Posts: 17,003
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Sony Official Thread on this: http://community.sony.co.uk/t5/Home-...68398#U1268398
My Sony recorder was still working fine this morning after killing the 'Update' at the weekend. I believe the EPG data error was indeed corrected yesterday as has been reported. |
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#85 |
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Forum Member
Join Date: Mar 2007
Posts: 11,692
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It looks like I'm going to have to get a new one now. I simply can't carry on without CRID fields in the EIT.
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#86 |
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Join Date: Oct 2003
Location: Norfolk
Posts: 2,103
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Quote:
It looks like I'm going to have to get a new one now. I simply can't carry on without CRID fields in the EIT.
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#87 |
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Join Date: Dec 2005
Location: Nottingham, UK
Posts: 194
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Originally Posted by barbeler View Post It looks like I'm going to have to get a new one now. I simply can't carry on without CRID fields in the EIT. Quote:
Not quite sure I understand? The problem should have been rectified by now bringing everything completely back to normal as it was before Friday.
![]() ![]() ![]() ![]() ![]() ![]() Do you recognise irony when you see it? |
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#88 |
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Join Date: Jun 2003
Location: Leeds, West Yorkshire
Posts: 64
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Quote:
The 'update' on the display is nothing to do with the software, it simply refers to updating of the EPG data, and possibly may stop you doing a software update from CD as it doesn't get that far?.
But in any case, it wouldn't have helped in any way. Thanks |
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#89 |
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Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,783
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Quote:
I was meaning a manual firmware update. Ive been trying for weeks to update the firmware to the latest version via downloading the "mem" files, tried burning the file to a CD and tried burning it to a CD as an image file. Either way I try using the standby/play method which starts to read the CD and then it just spits it out. Is there a proper procedure for this? Youtube video?
Thanks |
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#90 |
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Join Date: Dec 2011
Posts: 8
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The problem is that the procedure listed on the Sony website doesn't work! I've been trying too.
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#91 |
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Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,783
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This is essentially it:
1. Press the [Open/Close] button to open the tray, and insert the upgrade disc. 2. Press the [Rec/Stop] button. Hold this button and simultaneously press the [Playback] button. 3. The upgrading starts. The disc ejects during upgrading. |
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#92 |
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Forum Member
Join Date: Jul 2013
Posts: 87
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My HXD 790 was stuck in the update state this afternoon.
After I got control of it again I went to the EPG. It was the funny colour again and soon crashed leaving a black screen and no stations watchable. Exactly the same fault as it was about 9 days ago. It was working perfectly yesterday. I am in Winter Hill main transmitter region. |
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#93 |
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Forum Member
Join Date: Jul 2013
Posts: 87
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Quote:
My HXD 790 was stuck in the update state this afternoon.
After I got control of it again I went to the EPG. It was the funny colour again and soon crashed leaving a black screen and no stations watchable. Exactly the same fault as it was about 9 days ago. It was working perfectly yesterday. I am in Winter Hill main transmitter region. Sony contacted Winter Hill and the problem is resolved for the time being. My PVR became fully functional again around 1.00pm yesterday, 31 August. |
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#94 |
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Forum Member
Join Date: Jul 2013
Posts: 2
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Just to throw my hat in the ring rather late in the day, hoping for a reply...
My HXD890 hasn't been the same since this EPG issue. I experienced much of what everyone else has witnessed. I (probably un-necessarily) did the 1.24 firmware update, which initially didn't complete properly (stuck on "Download-5") but after more recent attempts, it completed ok. I did the "French EPG" setting while the main issue was being sorted out. Once the national issue was resolved, my system recovered but ultimately, I am left with one problem which wasn't there before: On a re-tune of the device, it stores approximately 110 channels, but it seems to miss BBC 1, BBC2, ITV 1 and a few others. I can't ascertain why. I have tried various things listed in this forum and the Sony forum, including the factory reset followed by a 2 minute power disconnect then complete the easy setup. I have also tried the re-tune without the aerial plugged in then re-tune. None of which improve the situation. On one attempt at re-tuning it did store the missing channels, but I was left with "No Signal" when I attempted to select them. On one other attempt in the past couple of weeks, I was finding that setting the device's output to 1080p was causing more disruption on the signal so I had to revert to 1080i - which I thought was strange, as it had never had a problem before all this kicked off. Not sure if that issue is still apparent though as the BBC channels don't even seem to be located anymore. I am completely stumped and have been left with a partially-working device that I don't feel I can rely on. If anyone can shed any light on this I would greatly appreciate it. Regards Steve Background info: Loft aerial on a 6-way booster outputting to 4x different TVs as well as the HXD890 - all of which don't experience any tuning difficulties. Location is Sleaford, Lincolnshire (NG34) so am using the Belmont transmitter. |
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#95 |
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Forum Member
Join Date: Aug 2010
Posts: 279
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Quote:
Just to throw my hat in the ring rather late in the day, hoping for a reply...
My HXD890 hasn't been the same since this EPG issue. I experienced much of what everyone else has witnessed. I (probably un-necessarily) did the 1.24 firmware update, which initially didn't complete properly (stuck on "Download-5") but after more recent attempts, it completed ok. I did the "French EPG" setting while the main issue was being sorted out. Once the national issue was resolved, my system recovered but ultimately, I am left with one problem which wasn't there before: On a re-tune of the device, it stores approximately 110 channels, but it seems to miss BBC 1, BBC2, ITV 1 and a few others. I can't ascertain why. I have tried various things listed in this forum and the Sony forum, including the factory reset followed by a 2 minute power disconnect then complete the easy setup. I have also tried the re-tune without the aerial plugged in then re-tune. None of which improve the situation. On one attempt at re-tuning it did store the missing channels, but I was left with "No Signal" when I attempted to select them. On one other attempt in the past couple of weeks, I was finding that setting the device's output to 1080p was causing more disruption on the signal so I had to revert to 1080i - which I thought was strange, as it had never had a problem before all this kicked off. Not sure if that issue is still apparent though as the BBC channels don't even seem to be located anymore. I am completely stumped and have been left with a partially-working device that I don't feel I can rely on. If anyone can shed any light on this I would greatly appreciate it. Regards Steve Background info: Loft aerial on a 6-way booster outputting to 4x different TVs as well as the HXD890 - all of which don't experience any tuning difficulties. Location is Sleaford, Lincolnshire (NG34) so am using the Belmont transmitter. Disconnect your aerial and perform a retune, it shouldn't find any channels, save this. On front panel press and hold STOP button, at the same time press POWER OFF button (also front panel). Unplug mains and leave for a couple of minutes. Replug mains, and wait a short time. Press POWER/STANDBY on front panel. Go to INSTALL MENU, perform 'EASY SETUP'. Worked for me, good luck. |
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#96 |
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Forum Member
Join Date: Jul 2013
Posts: 2
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Quote:
You may have already tried this trick, but worth a try.
Disconnect your aerial and perform a retune, it shouldn't find any channels, save this. On front panel press and hold STOP button, at the same time press POWER OFF button (also front panel). Unplug mains and leave for a couple of minutes. Replug mains, and wait a short time. Press POWER/STANDBY on front panel. Go to INSTALL MENU, perform 'EASY SETUP'. Worked for me, good luck. I'm wondering if perhaps the firmware update might have altered my device's perception as to which region or muxes to tune into? |
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#97 |
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Forum Member
Join Date: Aug 2010
Posts: 279
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Quote:
My HXD890 hasn't been the same since this EPG issue. I experienced much of what everyone else has witnessed. I (probably un-necessarily) did the 1.24 firmware update, which initially didn't complete properly (stuck on "Download-5") but after more recent attempts, it completed ok. I did the "French EPG" setting while the main issue was being sorted out. Background info: Loft aerial on a 6-way booster outputting to 4x different TVs as well as the HXD890 - all of which don't experience any tuning difficulties. Location is Sleaford, Lincolnshire (NG34) so am using the Belmont transmitter. Again, good luck. |
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#98 |
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Forum Member
Join Date: May 2002
Location: Beds (Sandy Heath TX)
Posts: 8,852
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I haven't checked myself, but apparently this issue has resurfaced again tonight.
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#99 |
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Forum Member
Join Date: Feb 2007
Location: Edinburgh
Posts: 300
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From what I can tell, the issue has indeed resurfaced. My RDR-HXD995 is behaving in exactly the same way as it did when this issue first arose. I am really annoyed that they have managed to screw up the Freeview EPG again! One would have thought that doing this the first time would have made them learn!
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#100 |
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Forum Member
Join Date: Feb 2007
Location: Edinburgh
Posts: 300
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Incidentally, Sony U.K.'s twitter feed has gone into meltdown over the issue. They are being bombarded by irate people, all of whom are pretty annoyed that this issue has arisen again.
Should you feel the urge, I would go tweet them @SonyUK. It is on a rare occasion such as this that I wish I actually had a twitter account… (Before anyone suggests, I know they're easy to set up – I just don't want one) |
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All times are GMT. The time now is 10:08.



. I know my HXD890, sold long ago, had a Freeview Playback sticker on it. It's what was known back then as the Freeview Playback Group 2 features (e.g. series link) which I'm guessing coincided with the introduction of the CRID fields in the EIT.



