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Old 21-07-2013, 10:48
falcon7121
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Hi, my Vodafone contract is due to expire in a few months time and i`m considering changing to 3 because i want an iphone 5 and they`re considerably cheaper per month than anybody else.
Now i know that 3 has a good signal where i live but my job involves driving around the whole of the UK, so what i was wondering is where do you live and do you get a good signal?
Also do you have any feedback to give about 3 in general.
Thank you in advance
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Old 21-07-2013, 10:53
jabbamk1
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Signal and coverage is good.
Customer service isn't amazing

If you're a heavy data user you'll be happy.
If you rely more on indoor signal in a lot of places it might not be great.

I'm near Windsor. Signal is fine where I am.
Signal when driving is amazing, nearly every train route/road I'm on has a good signal. And I know a lot of the motorways and A roads are covered well.

I'd test the signal with a pay as you go sim before you commit though. And that goes for every network
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Old 21-07-2013, 10:56
Thine Wonk
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I think you'll be pleasantly surprised in most locations, everywhere I travel I get Three coverage with very few exceptions. You also get 3G coverage in far more places than some of the others.
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Old 21-07-2013, 11:00
Steven L Hunter
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If you travel to the countryside or remote places you may struggle to get a signal as there is no 2G back up but the 3G network is bigger than vodafone's but I expect vodafone to improve over the next year as they are rolling out 4G as well.

I personally prefer vodafone but if you can't live without unlimited Internet then 3 is the best option.
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Old 21-07-2013, 11:09
heskethbang
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If you travel to the countryside or remote places you may struggle to get a signal as there is no 2G back up but the 3G network is bigger than vodafone's but I expect vodafone to improve over the next year as they are rolling out 4G as well.

I personally prefer vodafone but if you can't live without unlimited Internet then 3 is the best option.
There is still 2G back up for voice and texts in certain places but it is becoming rarer as the 3G coverage continues to improve.
Of all, the five networks, I've been with 3 the longest. I joined in 2004, and only left for o2 in 2009 to get the iPhone. I found customer service was fine - no better or worse than anyone else. Then I went to Vodafone, who like o2 are great if all you want to do is talk and text, and their coverage for this is good - but they seem to be being left behind by 3 and EE on data coverage. I had a deterioration of 3G signal with Voda which, after 9 months of trying to get Voda to fix it, they couldn't so I returned to 3 and find their coverage here in Birmingham far better than Vodafones - especially indoors, which is odd, given that 3G technology supposedly doesn't penetrate buildings as well.
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Old 21-07-2013, 11:11
Thine Wonk
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You would be surprised of the rural places where you get perfectly good 3G coverage. I've travelled around many little Welsh places listening to TuneIn and driven all the way hope with hardly a glitch. Not just Wales, but all over the place, Norfolk and places where I didn't expect Three to be so good.
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Old 21-07-2013, 11:21
iangrad
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Three is good but its not Vodafone ! , personally I would wait till September when its said that Voda will have 4G and when all the others join in the 4G price battle that will result .

Iphone fees dumb to me when compared to Google nexus 4 , any samsung , Sony or HTC but if you really want iphone it will work OK
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Old 21-07-2013, 11:29
Thine Wonk
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Three is good but its not Vodafone !
No, it's got more 3G coverage, has fewer dropped call issues, faster and better data performance, they don't deliberately cap your data, they don't use aggressive image compression that makes images look grainy and crap and is much lower cost.

In nearly every Root Metrics study Vodafone has come out very bad, 8% call failure rates in some areas! They were on Watchdog last month because users could even use their phones in central London and Vodafone admitted that it was overwhelmed. The Watchdog presenter went for a drive in the back of a car and couldn't get the data working or make calls properly.
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Old 21-07-2013, 11:37
heskethbang
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You would be surprised of the rural places where you get perfectly good 3G coverage. I've travelled around many little Welsh places listening to TuneIn and driven all the way hope with hardly a glitch. Not just Wales, but all over the place, Norfolk and places where I didn't expect Three to be so good.
I've had the same experience - 3G is even in the remote places such as the welsh marches - countryside around Hay on Wye no problem with 3G, whereas my girlfriend on o2 couldn't even get a 2g signal! I recently drove from Birmingham to Ely, listening to Radio WM on iplayer via 3g - a 120 mile journey. No drop outs at all. There is no way I could've done this on o2 or Vodafone - they just don't have the level of 3G coverage that three do - the difference is night and day.
The only place I have had a problem with 3 was at a remote cottage in the trossachs - and even then I got a 3g signal on the top floor of the cottage. That area was well served by vodafone 2G - but people have smartphones - 2G is no longer enough.

EDIT: I tell a lie - there was one place I got 'no coverage' and that was at Hulme End in the Derbyshire peaks - but there was no signal with ANY of the networks.
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Old 21-07-2013, 11:40
gavo360
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Been with three for 2 years and can't complain at all. Only had to deal with customer service once when i first received my phone it was faulty, which they replaced asap. Signal is never a issue compared other networks in my experience. I live in a smallish village in derbyshire and in the other pocket of villages around me i always get great 3G. Compared to my friends on other networks around here there smart phones aren't much use unless they are on wifi.
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Old 21-07-2013, 11:41
ianred
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I'm considering the same, leaving Vodafone for 3 when my contract is up. Find Vodafone's data allowances too small and the plans are not great value, don't get the most use out of my phone as I'm always worried about my usage. Was thinking of 4g but again if they have small allowances it would be like having a Ferrari and putting £3 in the tank every month
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Old 21-07-2013, 11:51
on the air
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I dont think you will find an issue with 3's coverage. However I had a fault on my local mast, customer service was atrocious, and it took them a month to fix. Within a week, the fault came back and took them another month to fix. Perhaps I was just unlucky, and apart from those 2 months they have been fine.
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Old 21-07-2013, 11:55
omnidirectional
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I've just moved from o2 to 3 and everything has gone well. The signal is fine and data speeds reach over 15MB at times (no other networks have reliable 3G coverage in my area).

I'd be happy to recommend 3 so far.
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Old 21-07-2013, 12:40
TheBigM
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I do a lot of travelling around the country for work. I carry a personal phone on 3 and a work phone on Vodafone so I can compare for you.

Quite simply, 3 has been so much better for coverage and performance. With 3 you get 3G pretty much everywhere with of course some blackspots. With Vodafone, 3G coverage is decent but not as good and there is a lot more dropping back to 2G. Vodafone still miles better than O2 though, when I was on O2 it would be on EDGE more than 3G.
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Old 21-07-2013, 12:52
lem ramsay
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Everywhere I have been in Essex had excellent coverage... in London same thing. I always see full bars apart from sometimes when I am on the train and it's running in the middle of nowhere, then the signal might drop, but it soon picks up again (it's not even all the time, occasionally).
I only ever called the CS once and the Indian lady I spoke to was ok... it was about removing the adult filter.
As for the speed, now that I am on The One Plan speed is excellent (I tether all the time). When I was tethering on PAYG I couldn't stream anything during the day as the connection was slow, but then I found out you're not allowed to tether on PAYG, I didn't know that.
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Old 21-07-2013, 13:01
Lidtop2013
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Been with Three for many years now(i forget how many) but i can count on one hand the amount of times ive had to ring them, and the amount of times where their doing maintenance work. I live in the West Midlands, Warwickshire and where i live i get 4-5 bars 3G ALL the time without fail, internet is blazing quick. And because we dont have a home phone we rely on our mobiles so i have to be on a reliable network and Three has proved to be extremely reliable, ive not got a bad word to say about them.
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Old 21-07-2013, 13:23
Thine Wonk
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This gives you an idea in rural areas.

http://www.3g.co.uk/PR/June2013/thre...-the-test.html

Thatís what Broadband Genie aimed to find out when they compared their performances (along with the performances of O2, Vodafone, Virgin, T-Mobile, Samba and Globalgig) during a train journey from London to Edinburgh. The idea being that while a given network might perform brilliantly in central London it could be more variable when passing through the many towns, villages and countryside areas that this four plus hour train journey takes in.
Unfortunately Vodafone came through with a highly disappointing performance, lacking both reliability and speed. Last year Broadband Genie gave Vodafone the ĎRecommendedí award for good all round performance (the award which this year went to T-Mobile), but Vodafone showed a massive decline in performance in every area this year, which is somewhat surprising.

O2 and Virgin also failed to impress, with neither network delivering particularly fast upload or download speeds or much in the way of reliability, as they both failed to complete a large number of the tests.
Though this only tests performance in the areas that are passed through on a train journey from London to Edinburgh, those encompass a large variety of locations so it can be taken as a reasonable indicator of overall performance. With that in mind EE and Three should be a safe bet if youíre looking at switching network, but Vodafone, O2 and Virgin have a lot of work to do.
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Old 21-07-2013, 13:35
mogzyboy
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I am on the EE network (Orange brand). This is relevant as Three and EE use the same radio network (ie. transmitters) for their respective networks. FYI, Three and EE's transmitter network is known as MBNL.

From my experience, coverage is tremendous where I live (South Wales). I have no reason to suspect that Three would be any different. Also, there are still some old Orange masts to be integrated into the Three/EE MBNL network, so coverage ought to get stronger if anything.

The only real difference between the two is that, on the EE network, I also get the use of the 2G network for calls/texts/data (very slow data mind), so that can be handy if there is no 3G signal where I am. However, this happens on very, and I stress VERY, rare occasions.

Three doesn't have a 2G network to fall back on (apart from a deal with EE to use theirs in some locations), but that doesn't seem to matter much, if at all.

If you have an old phone you can use (an unlocked one), then go and get a Three Pay As You Go SIM and put it in the phone. Take it with you to work for, say, a week and keep it handy so you can keep an eye on the signal where you go. If you're satisfied, then go with Three.

I have every intention of going with Three when my contract is up for the same reason as you say in your opening post - the price!

Hope that helps in some way.
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Old 21-07-2013, 13:58
Thine Wonk
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Good viewing..

http://www.youtube.com/watch?v=JzKQI2VsFLs#at=19
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Old 21-07-2013, 14:13
stud u like
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I have quickly discovered which parts of town are not covered.
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Old 21-07-2013, 14:24
Sniffle774
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I'm considering the same, leaving Vodafone for 3 when my contract is up. Find Vodafone's data allowances too small and the plans are not great value, don't get the most use out of my phone as I'm always worried about my usage. Was thinking of 4g but again if they have small allowances it would be like having a Ferrari and putting £3 in the tank every month
Funnily enough i am in the exact same boat. The data allowances on VF leaving me feeling constrained at times so for that reason I think I will move to three.
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Old 21-07-2013, 15:04
Steven L Hunter
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Thanks for this they never tested Orange just EE and T-Mobile
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Old 21-07-2013, 17:07
SkipTracer
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I have quickly discovered which parts of town are not covered.
Donít tell me! Three donít cover the sunny side of the street.
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Old 21-07-2013, 22:01
rustybucket
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I was on O2 with my iphone, rubbish 3G signal where I lived, about 1.5 Meg download and for Sky Go I found it rubbish, used up my allowance very quickly. I was loyal to O2 for 6 years but got fed up with the slow data speeds.

I live in a rural area, I get at least 10 Meg download with 3. Unlimited data, for Sky Go its been awesome. At work today I watched the Ashes. Very pleased with the service so far, though I have yet to used customer services.
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Old 21-07-2013, 22:38
orchover
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Positive: I can drive 250 miles listening to internet radio via the Tune In app and it will only stop once or twice.

Negative: My phone can be on and calls will go straight to voicemail even though the phone is showing a good signal strength

I also have a work phone on O2 and i am shocked at how rubbish the data signal is in comparison to Three.
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