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RDR-HXD 1065 Stuck on "Welcome" |
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#1 |
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Forum Member
Join Date: Mar 2005
Location: Hampshire
Posts: 77
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RDR-HXD 1065 Stuck on "Welcome"
For several months, there has been a tendency for my HXD 1065 to get frozen on the "welcome" screen and I have sometimes spent as long as 10 minutes holding down the power and eject buttons (amongst others) and finally getting the "load" on the display.
I am not the only one. A look at various web pages reveals other users have had the same problem. A local repair shop has been visited and I was told that the software needs updating. Unfortunately, it would appear that a software update was responsible for this "frozen welcome" in the first place! I don't want to upgrade the machine because it had been faultless for 5 years and I can't find any other recorders that can record/playback on DVD+, DVD- (video) or DVD- (VR mode) and is able to edit a DVD+ disc. Has anyone else had similar problems? |
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#2 |
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Join Date: Jul 2005
Location: Herts
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What firmware level are you currently on?
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#3 |
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Forum Member
Join Date: Mar 2005
Location: Hampshire
Posts: 77
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Quote:
What firmware level are you currently on?
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#4 |
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Forum Member
Join Date: Mar 2005
Location: Hampshire
Posts: 77
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I took the machine to my local repair shop and they said that the failure to boot up appears to be a fault with the HDD. Repair would cost about £200 to replace it. Next: "You might be better off looking for a replacement because Sony know that this model is 6 years old and (by their judgement) is rather old". Oh, really.
Now, try and find another machine that will do everything that this one will do. I can't. Will some company build one for me? What about YOU, Sony? I don't mind if it is driven by steam because, if it is, it will probably last another 75 years. |
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#5 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,782
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Quote:
What about YOU, Sony?
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#6 |
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Join Date: May 2002
Location: Beds (Sandy Heath TX)
Posts: 8,852
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Quote:
Now, try and find another machine that will do everything that this one will do. I can't. Will some company build one for me? What about YOU, Sony? I don't mind if it is driven by steam because, if it is, it will probably last another 75 years.
http://www.amazon.co.uk/Panasonic-DM...xp_grid_pt_0_1 |
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#7 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,782
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Quote:
Take a look at the lovely Panasonic Blu-ray recorders *drool*
http://www.amazon.co.uk/Panasonic-DM...xp_grid_pt_0_1 ![]() However, they do have the massive advantage of actually been a proper PVR, with an added BD recorder - as opposed to a DVD/BD recorder with an HDD added (not a PVR), like almost all others. |
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#8 |
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Join Date: May 2002
Location: Beds (Sandy Heath TX)
Posts: 8,852
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Quote:
Then look at the price, and how poorly they have done
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#9 |
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Forum Member
Join Date: May 2002
Location: Beds (Sandy Heath TX)
Posts: 8,852
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Quote:
I took the machine to my local repair shop and they said that the failure to boot up appears to be a fault with the HDD. Repair would cost about £200 to replace it. Next: "You might be better off looking for a replacement because Sony know that this model is 6 years old and (by their judgement) is rather old". Oh, really.
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#10 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,782
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Quote:
You can probably replace it yourself. I'm not sure on this particular model, but most PVRs just have standard HDDs in them. Pick one up cheap and replace it, then format it through the menu. Should work - open it up first though to find out what sort you need (if you take it down a local PC shop they'll be able to suggest the right type)
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#11 |
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Forum Member
Join Date: May 2002
Location: Beds (Sandy Heath TX)
Posts: 8,852
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Quote:
Depends on the recorder, certainly some Sony's require a special 'service remote' in order to change the HDD, and also the drive size is fixed - so fitting a larger HDD still only gives you the same size as the old one.
Although all the service manual links appear to be dead. |
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#12 |
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Forum Member
Join Date: Mar 2005
Location: Hampshire
Posts: 77
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Quote:
You can probably replace it yourself. I'm not sure on this particular model, but most PVRs just have standard HDDs in them. Pick one up cheap and replace it, then format it through the menu. Should work - open it up first though to find out what sort you need (if you take it down a local PC shop they'll be able to suggest the right type)
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#13 |
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Forum Member
Join Date: Mar 2005
Location: Hampshire
Posts: 77
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Quote:
Sony are now going to send the correct bits.
It was a failure of the switching-in circuits that were stopping the system from booting up. The bad news: A bill of £130. At least it is alive and kicking.
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#14 |
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Forum Member
Join Date: Dec 2013
Posts: 1
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Re RDR-HXD 1065 Stuck on "Welcome"
I have the same problem and wondering if the costs of repair will be worth it. My hxd 1065 frose on Welcome and for a few weeks we were able to unplug (power) and replug and it unfroze eventualy. Now it is permanently frozen, stuck on "Welcome". I found a service manual pdf online and tried to go in service mode as per the recomendation:
1-Plug video out to a monitor 2-Press open/close and play together, and plug in power cord. Nothing hapened. So I think service mode is not even accessible with this issue, maybe someone could confirm this? From reading the previous post, i think it is very likely to be the switching-on circuit. I know it costed £130, but was it including lots of faff time from the repairer to try find the fault? Do you know how much the parts only were? And estimatef time to replace it without faff? Cheers |
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#15 |
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Forum Member
Join Date: Mar 2005
Location: Hampshire
Posts: 77
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Quote:
I have the same problem and wondering if the costs of repair will be worth it. My hxd 1065 frose on Welcome and for a few weeks we were able to unplug (power) and replug and it unfroze eventualy. Now it is permanently frozen, stuck on "Welcome". I found a service manual pdf online and tried to go in service mode as per the recomendation:
1-Plug video out to a monitor 2-Press open/close and play together, and plug in power cord. Nothing hapened. So I think service mode is not even accessible with this issue, maybe someone could confirm this? From reading the previous post, i think it is very likely to be the switching-on circuit. I know it costed £130, but was it including lots of faff time from the repairer to try find the fault? Do you know how much the parts only were? And estimatef time to replace it without faff? Cheers
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#16 |
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Forum Member
Join Date: Jul 2005
Location: Herts
Posts: 17,003
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Quote:
It is still waiting at my local servicing shop. Sony said a "yes" to supplying the switching circuits for the HDD and DVD boot up sequence but sent the wrong bits....
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#17 |
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Forum Member
Join Date: Apr 2006
Location: North Derbyshire
Posts: 41,782
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Quote:
It seems that the PSU and specifically faulty capacitors are always at fault when any type of unit gets stuck on start up.
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It was a failure of the switching-in circuits that were stopping the system from booting up.
At least it is alive and kicking.