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BT Entertaiment Extra channels on Youview - now here! |
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#1 |
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Forum Member
Join Date: Dec 2000
Location: Cheshire
Posts: 622
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BT Entertaiment Extra channels on Youview - now here!
They have just appeared on my BT Youview box along with ESPN HD which I wasn't expecting.
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#2 |
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Forum Member
Join Date: Oct 2004
Location: Buckingham
Posts: 28,534
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Which confirms there is no technical reason why retail Youview box users should not be able to get these extra channels as it is the same hardware and software. Just need their ordering system to catch up.
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#3 |
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Forum Member
Join Date: Dec 2000
Location: Cheshire
Posts: 622
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Quote:
Which confirms there is no technical reason why retail Youview box users should not be able to get these extra channels as it is the same hardware and software. Just need their ordering system to catch up.
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#4 |
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Forum Member
Join Date: Oct 2004
Location: Buckingham
Posts: 28,534
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The higher-numbered release on the retail boxes rolls up all the changes included in the lower-numbered release on BT boxes plus a couple of minor fixes. Obviously you need to be able order the extra channels so they can configure your account at their end and it is that process which is missing at the moment.
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#5 |
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Forum Member
Join Date: Jun 2003
Location: Ramsey, Isle of Man
Posts: 245
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I added this to my BT TV service this morning and i've had confirmation they've been added, I can't see them until i get home though!
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#6 |
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Forum Member
Join Date: Feb 2001
Location: Nottingham
Posts: 3,536
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Quote:
I added this to my BT TV service this morning and i've had confirmation they've been added, I can't see them until i get home though!
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#7 |
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Forum Member
Join Date: Jun 2003
Location: Ramsey, Isle of Man
Posts: 245
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I just did it online, logged into "My BT" and once logged in, click on "My TV" at the top then in the page it shows "Get More from BT TV" in this box it shows a pink button saying "Upgrade BT TV" - click this then at least for me the 3rd box down in the centre says "Add Extra TV Channels" with some text saying: Quote:
Add Extra TV channels to your package (only available with BT Infinity) Get 18 fantastic Extra TV channels including Discovery, Comedy Central, Gold, Nat Geo and British Eurosport. And enjoy extra laughs, drama, nature and sport. Now available on both BT Vision+ and YouView from BT boxes. Then you just follow the order process as normal, i got an email about 2 hours later saying it had been completed. Hope this help. Mike |
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#8 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,698
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All the channels have also appeared on my YouView retail box.
Darren |
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#9 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,698
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Quote:
I just did it online, logged into "My BT" and once logged in, click on "My TV" at the top then in the page it shows "Get More from BT TV" in this box it shows a pink button saying "Upgrade BT TV" - click this then at least for me the 3rd box down in the centre says "Add Extra TV Channels" with some text saying:
then there is a blue button that says "Add Extra TV Channels" Then you just follow the order process as normal, i got an email about 2 hours later saying it had been completed. Hope this help. Mike Just found it. It dont say just add to YouView it says they will give me a BT Vision box but I already got a YouView box and BT Vison player unlimited and im on Infinity. So how do you add the channel without them sending out a BT Vision box. Darren |
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#10 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Quote:
I dont see anything where to upgrade TV after I click on my TV.
Just found it. It dont say just add to YouView it says they will give me a BT Vision box but I already got a YouView box and BT Vison player unlimited and im on Infinity. So how do you add the channel without them sending out a BT Vision box. Darren Even MyBT is still showing only TV Essentials instead of Essential Extra. |
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#11 |
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Forum Member
Join Date: Feb 2001
Location: Nottingham
Posts: 3,536
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Quote:
It's a bit confusing. You basically choose the option which offers the Entertainment Channels, ignore what it says about the Vision+ box. I did it a couple of hours ago, but received no email, but they are now working fine on my BT Youview box.
Even MyBT is still showing only TV Essentials instead of Essential Extra. |
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#12 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Quote:
Has your contract been renewed ?
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#13 |
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Forum Member
Join Date: Feb 2001
Location: Nottingham
Posts: 3,536
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Quote:
No. But I had more then 12 months on it.
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#14 |
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Forum Member
Join Date: Jan 2003
Location: S6 1SW WTID UTO FTB
Posts: 6,326
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Mine still are not working despite the email saying they would be on before midnight, it's now after midnight
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#15 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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I finally did receive the email confirming that I have Essential Extra at £7 per month. Nothing changes on my existing 18 month contract which comes with £5 per month credit for TV. Basically TV Essentials was £5 per month with £5 off per month when I started the contract. So presumably I just pay £2 per month for the new channels. I'm also getting the BT Sports channels for free like other Infinity subscribers and all I've really paid since the beginning of the contract is £50 'installation' fee for the YouView box (which I get to keep).
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#16 |
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Forum Member
Join Date: Oct 2010
Location: Northampton
Posts: 1,014
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Quote:
I finally did receive the email confirming that I have Essential Extra at £7 per month. Nothing changes on my existing 18 month contract which comes with £5 per month credit for TV. Basically TV Essentials was £5 per month with £5 off per month when I started the contract. So presumably I just pay £2 per month for the new channels. I'm also getting the BT Sports channels for free like other Infinity subscribers and all I've really paid since the beginning of the contract is £50 'installation' fee for the YouView box (which I get to keep).
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#17 |
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Forum Member
Join Date: Jul 2000
Posts: 4,807
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I have to say the SD channels look much better than on satellite, as do the HD ones. Noticeably so.
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#18 |
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Forum Member
Join Date: Aug 2006
Location: London
Posts: 6,797
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I cant seem to get BT Sport or any of these extra channels to work on my Youview box.
On all the channels i get the same thing about setting up the chaanel. Goes through all the loading process, and i get a page about subscribing. Called BT and it says that im all set up to get them, but they dont know why. Was on the phone for 2.5 hours last night. Going to get a phone call back at 7pm tonight. Anyone else got the same problem?
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#19 |
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Forum Member
Join Date: Feb 2011
Location: Liverpool
Posts: 2,934
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Quote:
I cant seem to get BT Sport or any of these extra channels to work on my Youview box.
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#20 |
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Forum Member
Join Date: Aug 2006
Location: London
Posts: 6,797
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Quote:
Out of interest are you on a retail box or a BT-supplied box?
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#21 |
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Forum Member
Join Date: Jun 2003
Location: Ramsey, Isle of Man
Posts: 245
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Mine all work fine, and I must agree, all the channels are of great quality, i get around 60mbps download rate.. Looks good!
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#22 |
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Forum Member
Join Date: Aug 2004
Posts: 550
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I ordered and my contract didn't extend - it's still running to October 2013.
£2.50 a month for the extra channels seems OK to me
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#23 |
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Forum Member
Join Date: Aug 2004
Posts: 550
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Quote:
BT, which makes it even more confusing!!
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#24 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Quote:
I thought that and it turns out the second you upgrade you lose that £5 discount so end up paying £7 more a month and not £2.
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#25 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,698
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Quote:
That's not true though. Retails boxes are running software V4.20.0, BT Youview boxes are currently running V4.10.0 as the latest version. So there must be more to it than that.
Darren |
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