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BT Entertaiment Extra channels on Youview - now here! |
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#26 |
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Forum Member
Join Date: Jan 2003
Location: S6 1SW WTID UTO FTB
Posts: 6,326
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I noticed that BT wont let you have the extra channels unless you are wired to the hub. I ignored it as my YouView box is in the bedroom and connected by 500Mbit HomePlugs and unsurprisingly it works perfect.
(My PC to the hub gets 75Mbit over the Homeplugs) |
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#27 |
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Forum Member
Join Date: Aug 2006
Location: London
Posts: 6,797
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Quote:
Do you have BT Infinity?
Was meant to of got a call back yesterday at 7pm, yet got nothing!!! |
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#28 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,698
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All the extra channels that was showing up in my retail YouYiew box seem to have disapered this evening. Anyone know what's going on.
Darren |
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#29 |
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Forum Member
Join Date: Oct 2004
Location: Buckingham
Posts: 28,534
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At a guess, fiddlin' ab'art at BT Towers.
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#30 |
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Inactive Member
Join Date: May 2013
Posts: 622
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just phoned up and ordered the new channels .
he said it will take 24 hours for them to activate , is this true or is it upto 24 hours ? only just put phone down and when selecting one of the new channels now i am taken to the "setup this channel" page which then says i need to subscribe . i am hard wired connected too even though i read previously you don't need to be . |
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#31 |
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Forum Member
Join Date: Aug 2006
Location: London
Posts: 6,797
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Quote:
just phoned up and ordered the new channels .
he said it will take 24 hours for them to activate , is this true or is it upto 24 hours ? only just put phone down and when selecting one of the new channels now i am taken to the "setup this channel" page which then says i need to subscribe . i am hard wired connected too even though i read previously you don't need to be . Phoned BT up on Thursday and they havent a clue whats going on and were going to ring me back at 7pm on Friday evening. Guess what.......IM STILL WAIING FOR THE CALL!! |
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#32 |
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Forum Member
Join Date: Oct 2004
Location: Buckingham
Posts: 28,534
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Those channels are still on my Youview box but with the recent revamp of Eurosport Player I am more inclined than ever to do nothing about BT TV until next February when hopefully they will have sorted out these teething problems.
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#33 |
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Inactive Member
Join Date: May 2013
Posts: 622
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it took 24 hours from placing order to getting the channels . all working fine now ..
had email informing me that the new channels were ready to use . great stuff |
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#34 |
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Forum Member
Join Date: Aug 2013
Posts: 1
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Quote:
My retail box got a minor update on 31st July as it only tane 10 seconds to download and a min or so for the box to reboot and its no running software version V4.20.0. Yet the BT Sport channels and extra channels now show up. I emailed BT about getting the extra channels as there online ordering was telling me they would send out a BT Vision + box that I dont need or want.
Darren |
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#35 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,698
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Quote:
Same with me. It's rubbish, my youview box is connected via the power line adapters and it all works perfectly with the extra 18 channels, sport, sport hd and the hd on demand films. The problem is with the ordering system it insists that you need a new box and a cable saying that your 'old' box will not work and that it must be connected with the cable. I spent 2 hours and 9 minutes on the phone but no one could or would place the order. Sent an email and got it all sorted the next day. They are still going to send me a new box and cable which I don't need but I will not be charged for them
Darren |
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#36 |
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Forum Member
Join Date: Oct 2004
Location: Buckingham
Posts: 28,534
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Quote:
They are still going to send me a new box and cable which I don't need but I will not be charged for them
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#37 |
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Forum Member
Join Date: Jul 2003
Location: Essex
Posts: 3,858
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Quote:
Did they charge you the £49 "Activation Fee" though? Seems to me that the only way to get the extra channels and sport channels activated on my existing Youview box (which already shows them in the EPG) is to pay that £49, to in effect, get a spare box (and spare ethernet cable).
Www.bt.com/player If it's a BT box you can change your package here; http://www.productsandservices.bt.co...?topicId=34210 |
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#38 |
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Forum Member
Join Date: Oct 2004
Location: Buckingham
Posts: 28,534
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Ta but that says nothing about the extra (not Sport) channels mentioned.
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#39 |
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Forum Member
Join Date: Jul 2003
Location: Essex
Posts: 3,858
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Quote:
Ta but that says nothing about the extra (not Sport) channels mentioned.
If you have a retail box I'm guessing that at the moment you have to pick one of the options on the first link, then after the service is activated for BT Sport go back to the second link and add the extra channels. |
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#40 |
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Forum Member
Join Date: Jul 2000
Posts: 4,807
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What I want to know is when will YouView boxes be able to record these multicast channels? That is absolutely critical to me, until then I'll stick with the Vision box.
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#41 |
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Forum Member
Join Date: Oct 2004
Location: Buckingham
Posts: 28,534
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Quote:
If you have a retail box I'm guessing ...
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#42 |
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Forum Member
Join Date: Jun 2003
Location: Ramsey, Isle of Man
Posts: 245
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Quote:
What I want to know is when will YouView boxes be able to record these multicast channels? That is absolutely critical to me, until then I'll stick with the Vision box.
Mike |
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#43 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Anyone having a problem with the SyFy channel having the wrong aspect ratio and getting cropped. Other internet channels seem fine on my BT YouView box - just SyFy has the problem.
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#44 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Never mind - seems to have sorted itself out now....
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#45 |
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Forum Member
Join Date: Aug 2006
Location: London
Posts: 6,797
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Would be actually nice to get these new channels. Been trying to sort this out since the day they come on eleven days ago.
I have been passed from pillar to post from BT, loads of phone calls, and no one seems to know what the hell is going on. Had enough now to tell you the truth as cant get any answers!! |
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#46 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,698
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As of this evening all the extra channels have now reapearded on my retail Youview box and the BT Sport channels and ESPN have been turned on. Im also surprised that the HD versions of the channels have been turned on for I never signed up to the HD versions
I will wait a few days before I try and order all the other extra channels just in case the channels disaper again like last time. Darren |
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#47 |
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Forum Member
Join Date: Jan 2003
Location: S6 1SW WTID UTO FTB
Posts: 6,326
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noticed last night that you can watch the extra channels while recording 2 things. I know this sounds a bit obvious as they don't use up a tuner but i thought the box might arse a bit but it didn't so the jobs a good'un
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#48 |
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Forum Member
Join Date: Mar 2006
Location: Gwent
Posts: 262
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Quote:
noticed last night that you can watch the extra channels while recording 2 things. I know this sounds a bit obvious as they don't use up a tuner but i thought the box might arse a bit but it didn't so the jobs a good'un
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#49 |
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Forum Member
Join Date: Oct 2004
Location: Buckingham
Posts: 28,534
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No. You are being *very* optimistic.
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#50 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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I'd be happy just to be able to record or time shift any single internet channel. Totally sick of the excessive ad breaks.
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