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Three UK Results
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japaul
31-07-2014
Originally Posted by grumpyoldbat:
“Are these numbers purely their own customers, or do they also include numbers from MVNOs, like Tesco?”

Generally they don't include MVNOs. Exceptions would be where the mobile network controls the MVNO. So in the case of O2 for example, their numbers don't include Tesco but do include giffgaff although I'm not sure it's correct to describe the likes of giffgaff as an MVNO.
grumpyoldbat
01-08-2014
Ah OK. I just wondered as I've seen an increase (albeit anecdotal) of people moving to Tesco because of their great deals, and I was wondering if that would be included.
japaul
02-08-2014
Three also said the average data use per customer in June 2014 was 2.6GB (2013 Dec: 2.2GB, 2013 Jun: 1.8GB).
jabbamk1
08-08-2014
Originally Posted by japaul:
“Three also said the average data use per customer in June 2014 was 2.6GB (2013 Dec: 2.2GB, 2013 Jun: 1.8GB).”

And just to add. The average use on "The One Plan" (1m/12m/24m) was around ~5.6GB.

Three has the highest average use for data at the moment.
japaul
08-08-2014
Originally Posted by jabbamk1:
“And just to add. The average use on "The One Plan" (1m/12m/24m) was around ~5.6GB.

Three has the highest average use for data at the moment.”

That's a lot of porn
jabbamk1
09-08-2014
Originally Posted by japaul:
“That's a lot of porn”

Or an entire series of Breaking Bad on Netflix....

well, they are the same thing I guess.
Gigabit
09-08-2014
Originally Posted by jabbamk1:
“Or an entire series of Breaking Bad on Netflix....

well, they are the same thing I guess. ”

No, just no.

Don't you dare talk like that about the best TV series EVER.
jabbamk1
09-08-2014
Originally Posted by Gigabit:
“No, just no.

Don't you dare talk like that about the best TV series EVER.”

I thought I was complimenting it as an addictive form of entertainment that everyone watches.

Best tv show ever goes to Lost.
japaul
26-02-2015
Three's results for the second half of 2014


Three UK results for the 6 months ending December 2014 (2014 Jul-Dec). Comparatives are with the previous 6 months (Jan-Jun 2014) and same period last year (Jul-Dec 2013).

Service Revenue: £736m (2014 Jan-Jun: £723m, 2013 Jul-Dec: £709m)

Customers at end of period
Active Total: 8.414m (2014 Jun: 7.986m, 2013 Dec: 7.936m)
Active Postpaid: 5.931m (2014 Jun: 5.777m, 2013 Dec: 5.718m)
Active Prepaid: 2.483m (2014 Jun: 2.209m, 2013 Dec: 2.218m)
japaul
26-02-2015
Now that we have them all, below is a summary of customer numbers as at the end of 2014 and mobile service revenue for calendar 2014 and the change from 2013. I've excluded M2M (machine to machine) numbers from O2 to make them as comparable as possible.


Total mobile customers (thousands)
EE: 24476 (-298)
O2: 22287 (+613)
Vod: 19853 (+485)
Three: 8414 (+478)


Pay as you go customers (thousands)
O2: 10761 (-4)
EE: 9575 (-849)
Vod: 7972 (+123)
Three: 2483 (+265)


Contract customers (thousands)
EE: 14901 (+551)
Vod: 11881 (+362)
O2: 11526 (+616)
Three: 5931 (+213)


Mobile service revenue (£millions)
EE: 5619 (-115)
Vod: 4458 (-34)
O2: 4350 (-286)
Three: 1459 (+83)
Everything Goes
26-02-2015
Three is the only one in gaining service revenue which is interesting.
japaul
26-02-2015
Originally Posted by Everything Goes:
“Three is the only one in gaining service revenue which is interesting.”

Yep, pretty good results for Three all-round especially in the second half. Vodafone also returned to growth by the end of the year (although still negative for the year overall because of the first half). O2 looks worse than it is because of Refresh which distorts things a bit but EE's year on year service revenue was still falling even at the end of 2014. I guess whatever Dan & Phil added to 4G customer numbers, it didn't really add a lot to actual revenue.
jabbamk1
26-02-2015
Japaul, do you mind posting registered customer numbers as well. I'm on my phone on a crappy connection and any file download keeps getting disconnected mid download.
japaul
26-02-2015
Originally Posted by jabbamk1:
“Japaul, do you mind posting registered customer numbers as well. I'm on my phone on a crappy connection and any file download keeps getting disconnected mid download.”

Total 10.286m
Postpaid 6.061m
Prepaid 4.225m
david16
26-02-2015
Originally Posted by japaul:
“Now that we have them all, below is a summary of customer numbers as at the end of 2014 and mobile service revenue for calendar 2014 and the change from 2013. I've excluded M2M (machine to machine) numbers from O2 to make them as comparable as possible.


Total mobile customers (thousands)
EE: 24476 (-298)
O2: 22287 (+613)
Vod: 19853 (+485)
Three: 8414 (+478)


Pay as you go customers (thousands)
O2: 10761 (-4)
EE: 9575 (-849)
Vod: 7972 (+123)
Three: 2483 (+265)


Contract customers (thousands)
EE: 14901 (+551)
Vod: 11881 (+362)
O2: 11526 (+616)
Three: 5931 (+213)


Mobile service revenue (£millions)
EE: 5619 (-115)
Vod: 4458 (-34)
O2: 4350 (-286)
Three: 1459 (+83)”

Really shocking that O2 and Vodafone's dreadful low quality and limited 3G internet, and available in far fewer areas than three have more customers than three.

Three deserve to be higher than both Vodafone and O2 in terms of sales. For three to rated be the worst by a distance in terms of sales is ridiculous.
david16
26-02-2015
Originally Posted by japaul:
“ARPU is monthly and you won't be able to calculate it precisely as you don't know all the components and customer averages used. Three give 2 numbers, gross (£21) and net (£15). Gross includes device element in contract bundles. Closest you can get is probably the net figure by taking the service revenue (£1376m) divided by a simple average of the beginning and end period for active customers (7.653m) divided by 12. Approx £15.

Not sure what you are using for Vodafone numbers. Mobile service revenue for 2013 was £4227m so about 3 times Three.”

Vodafone are worse than three.

I mean come on, they only hage 6GB monthly data limit PAYG and yoy have to fork out an extortionate £40 per month versus £15 for AYCE data with three.

And O2 class 1GB of data for their PAYG as a whole stack of data or a shedload as though it's a lot of data which in reality is a dismally low amount. That's pathetic.
jabbamk1
26-02-2015
Originally Posted by japaul:
“Total 10.286m
Postpaid 6.061m
Prepaid 4.225m”

Cheers.

So 444k registered customers added. Not as low as I expected.

Thanks again for the report Japaul.

As another note, more than 3.5m customers are using Three's 4G service. Approaching 4m shortly.

The average data use across all tariffs is 3.3GB with those on an AYCE tariff (with 2000+ mins) now using more than 5GB per month.
david16
27-02-2015
Originally Posted by jabbamk1:
“Cheers.

So 444k registered customers added. Not as low as I expected.

Thanks again for the report Japaul.

As another note, more than 3.5m customers are using Three's 4G service. Approaching 4m shortly.

The average data use across all tariffs is 3.3GB with those on an AYCE tariff (with 2000+ mins) now using more than 5GB per month.”

One would seriously hope that O2 and Vodafone customers will finally see the light and realise what a rip-off of a shoddy service that O2 and Vodafone are providing them with and make the switch to three.

Why have Vodafone and O2 been able to post excellent sales and revenue figures when Three consistently offer so much more at a much higher quality than Vodafone and O2 because neither of them deserve to be higher rated than Three.

You wouldn't seriously want to struggle with a measly 1GB of PAYG data that O2 offer when Three can offer unlimited data for the same price on PAYG.
jabbamk1
27-02-2015
calm down buddy.

Not everyone has the same requirements you do.
sethpet
27-02-2015
No amount of data offered by 3 is much use when i cant make a call on the network.

Atleast with VF i still maintain a voice signal just about everywhere i go, surprisingly phonecalls are my primary use for a phone
jabbamk1
27-02-2015
Originally Posted by sethpet:
“No amount of data offered by 3 is much use when i cant make a call on the network.”

That's a very extreme thing to say.

It also doesn't make sense as Three offer unlimited minutes.... so why are you mentioning data?
finbaar
27-02-2015
Originally Posted by sethpet:
“No amount of data offered by 3 is much use when i cant make a call on the network.

Atleast with VF i still maintain a voice signal just about everywhere i go, surprisingly phonecalls are my primary use for a phone”

A "phone call". I remeber them. A Very 20th century thing.
Mark C
27-02-2015
Originally Posted by sethpet:
“No amount of data offered by 3 is much use when i cant make a call on the network.

Atleast with VF i still maintain a voice signal just about everywhere i go, surprisingly phonecalls are my primary use for a phone”

And that's why possibly both networks (VF and O2) are the choice of most major organisations and companies for corporate staff accounts.

I used to work for a large international electronics company, we used Vodafone, data was crap, but the company discouraged its use on mobiles anyway. We were instructed to use WiFi when out and about, (which we were often forced to do anyway !) and were capped to 500 MB/mth.

I run my own business now, and I use in an average 150 to 200 MB on my phone, and probably half of that is social/recreational use.
jonmorris
27-02-2015
Originally Posted by finbaar:
“A "phone call". I remeber them. A Very 20th century thing.”

Phone calls are when people phone up to ask about PPI or a recent injury? That's about all I get these days.
jchamier
27-02-2015
Originally Posted by Mark C:
“And that's why possibly both networks (VF and O2) are the choice of most major organisations and companies for corporate staff accounts.”

Yes that was the case. At work we used to have just voice only simple 2G handsets (nokia, LG etc) and have been with Vodafone for a long time. Then we started talking about mobile and social business. Now I reckon I get and respond to 10/15 emails a day, and about 1 phone call. It used to be 10/15 phone calls a day and 1 email.

If I'm not online on our internal instant messenger then other people assume I'm not at work. The company lets us use our own handsets, or get a free entry-level Android, for email and internal apps.

Vodafone is useless at this on 2G and 3G. Myself and my colleagues have had to tether our personal EE or 3 phones to get work done.

However recently we have had Vodafone 4G activated, which is showing promise already as solving the data problem.
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