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Three UK Results
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WelshBluebird
17-03-2016
Originally Posted by Everything Goes:
“Dyson has tried to justify price increases saying it was inevitable. He also said Three are no longer the cheap alternative.



http://www.mobiletoday.co.uk/news/in...ick-again.aspx”

"regardless of the merger that trend that will increase"
So more prices rises to come then?
jonmorris
17-03-2016
Originally Posted by WelshBluebird:
“"regardless of the merger that trend that will increase"
So more prices rises to come then?”

Don't worry, they can't change existing contrac...

Oh, wait.
Thine Wonk
17-03-2016
Originally Posted by WelshBluebird:
“"regardless of the merger that trend that will increase"
So more prices rises to come then?”

In general yes... because....

The cost of deploying 4G
The licensing costs for the extra spectrum
The new Ofcom spectrum fees on top of the initial license
The EU roaming rate changes
The termination rate changes
The free 0800 revenue lost
The 03 and other charge changes
The fact that there's a fixed amount of mobile spectrum available and demand doubling year on year
The increase of high bandwidth video usage on Twitch, YouTube iPlayer, Netflix and other services as they are used on mobiles more and more
The EU caps on the amount that can be charged per day
The need for more small cells and more infrastructure to deliver more and more data
The loss of SMS and Voice revenue to apps and VOIP service like Skype, Viber and What's app


I could go on....

If you used double the electricity this year you'd expect an increase would you not?

Remember the amount in your data plan, the allowance means nothing. It is usage that is growing and therefore the cost of supplying that and the capacity needed has a cost. It also means that plans which worked ok several years ago are no longer viable in some cases like giffgaff's unlimited or Three's One Plan.
georgi_prodanov
17-03-2016
I know people who work for Three and was told that they are buying O2 it is just a matter of time to be approved.
Gigabit
17-03-2016
Originally Posted by georgi_prodanov:
“I know people who work for Three and was told that they are buying O2 it is just a matter of time to be approved.”

Did you read any of this thread at all?

Three aren't buying O2, it is Three's parent company. It won't be approved.
georgi_prodanov
17-03-2016
Originally Posted by Gigabit:
“Did you read any of this thread at all?

Three aren't buying O2, it is Three's parent company. It won't be approved.”

Do not be so specific . I know what I write and people understand it. I might have made a mistake but this is not your problem. Is it?
Thine Wonk
17-03-2016
Originally Posted by Gigabit:
“Did you read any of this thread at all?

Three aren't buying O2, it is Three's parent company. It won't be approved.”

You seem very certain.
david16
18-03-2016
Originally Posted by Thine Wonk:
“In general yes... because....

The cost of deploying 4G
The licensing costs for the extra spectrum
The new Ofcom spectrum fees on top of the initial license
The EU roaming rate changes
The termination rate changes
The free 0800 revenue lost
The 03 and other charge changes
The fact that there's a fixed amount of mobile spectrum available and demand doubling year on year
The increase of high bandwidth video usage on Twitch, YouTube iPlayer, Netflix and other services as they are used on mobiles more and more
The EU caps on the amount that can be charged per day
The need for more small cells and more infrastructure to deliver more and more data
The loss of SMS and Voice revenue to apps and VOIP service like Skype, Viber and What's app


I could go on....

If you used double the electricity this year you'd expect an increase would you not?

Remember the amount in your data plan, the allowance means nothing. It is usage that is growing and therefore the cost of supplying that and the capacity needed has a cost. It also means that plans which worked ok several years ago are no longer viable in some cases like giffgaff's unlimited or Three's One Plan.”

Mobile operators charging at premium rate for freephone numbers made from a mobile that were free from a landline and making huge profits was a scandal, and now since July 2015 the scandal has shifted to them charging extortionate high access charges for calls made from a mobile.

And GiffGaff despicably increasing PAYG call costs to match EU roaming rates reduced to a measly penny, one year before EU roaming charges have to be abolished so that a call made from the EU costs the same as one from the UK is a very cynical move. Surely for uk mobile customers to pay a hefty increase to compensate is disgraceful when rightly one would expect to pay the same (apart from an RPI increase) for making a mobile call in the uk from next year.

And so what if 084 and 087 numbers have now become 034 and 037 numbers. It was costing mobile customers a fortune to make numerous premium 084 and 087 calls from a mobile. The fact that government departments, the NHS, GP surgeries, financial services, local councils, customer services (including product after sales care, complaints) etc were all using premium rate 084 and 087 numbers for so long was disgraceful. So what if the mobile operators cannot make such big revenue out of fewer mobile calls able to be made now to premium rate phone numbers with far fewer of them in operation now.
Thine Wonk
18-03-2016
Part of the blame should have been at the GP's and other services using revenue paying or higher tarrif for customer numbers, free options have always been available to them.

Whatever the rights and wrongs charging was based around certain types of usage as listed above, every time one of those revenue options is taken away it has to be covered somewhere else like the main contract price. Previously only people who wanted EU data paid for it, yes they paid a premium and it was a massive revenue generator, but now contract and PAYG customers fill in for that lost revenue out of price rises.

The very week the EU slashed those rates on one of the earlier rounds, Vodafone doubled most of their rates on many out of bundle charges. giffgaff just put a whopping percentage increase on calls, up to 15p, again to replace lost revenue

Mobile networks have finite capacity and unlike fixed line broadband, it is very expensive to add more and to acquire and licence new spectrum and to get the new backhaul to more and more sites, and to build and upgrade more sites. If data usage on Three doubled year on year and now average customer usage is 5GB a month you would expect that to impact pricing, along with all the other many reasons in that big list.

As I said, if you used twice as much electricity this year as last year you'd expect a bill increase would you not? It isn't what your allowance is, it's the actual customer usage which determines the cost.
david16
18-03-2016
Originally Posted by Thine Wonk:
“Part of the blame should have been at the GP's and other services using revenue paying or higher tarrif for customer numbers, free options have always been available to them.

Whatever the rights and wrongs charging was based around certain types of usage as listed above, every time one of those revenue options is taken away it has to be covered somewhere else like the main contract price. Previously only people who wanted EU data paid for it, yes they paid a premium and it was a massive revenue generator, but now contract and PAYG customers fill in for that lost revenue out of price rises.

The very week the EU slashed those rates on one of the earlier rounds, Vodafone doubled most of their rates on many out of bundle charges. giffgaff just put a whopping percentage increase on calls, up to 15p, again to replace lost revenue

Mobile networks have finite capacity and unlike fixed line broadband, it is very expensive to add more and to acquire and licence new spectrum and to get the new backhaul to more and more sites, and to build and upgrade more sites. If data usage on Three doubled year on year and now average customer usage is 5GB a month you would expect that to impact pricing, along with all the other many reasons in that big list.

As I said, if you used twice as much electricity this year as last year you'd expect a bill increase would you not? It isn't what your allowance is, it's the actual customer usage which determines the cost.”

Even if GP surgeries had been using 0800 numbers rather than 0844 numbers prior to July last year they would still have been fleecing all their customers by charging at premium rate when technically it should have been free to call 0800 and 0808 numbers from a mobile all along.

Ofcom promised that they would make calls cheaper for mobile customers that had been ripped off for so long through being charged extortionate call rates. But instead the extortion where they should never have made huge profits for all these years has just shifted to other call services that mobile customers use but the customers are being ripped off even more, and the mobile operators are making even more obscene profits.

But the fact that ofcom promised cheaper mobile phone phone bills for mobile consumers from July last year yet in reality phone bills from a mobile are even more expensive than before last July despite all these regulatory changes enforced by ofcom shows how ineffectual they really are.

The mobile operators are in reality 2 steps ahead of ofcom no matter whatever regulatory changes come into force. Most people expected it though.
Thine Wonk
18-03-2016
It was a thing that back in the day it was a source of revenue for them, whether it was right or not every mobile provider did it. Now that revenue is gone, the costs will go up elsewhere to cover that lost revenue.

Let's not let the different argument over whether or not it was right for mobile companies to charge for 0800 numbers ditracts from the point, you can discuss the morals of 0800 charging in a different thread / context / post.

The simple had is that revenue stream has ended, and the roaming caps in Europe have come into force, and the spend limits in the EU have come in, and data use has doubled, and 4G rollouts are expensive, and new spectrum costs have come in, and billions were paid for more spectrum, and more cell sites and small cells are needed to be able to supply the additional capacity, and backhaul upgrades need to happen, and many other reasons that pricing could rise.

As I said, would you or would you not expect your electricity bill to go up if you used twice the electricity this year as last? Bear in mind mobile capacity is not easily extensible in a low cost way.
Everything Goes
12-08-2016
Revenue for the first six months of the year dropped by 2 per cent to £1.052bn. Average revenue per user also fell by 3 per cent to £19.50 per month. The biz did not release its pre-tax profit.

The network’s financials results for the first six months of 2016 showed that earnings before tax grew to £231m. Capital expenditure increased year on year by 9% as Three ramped up investment back into the network. Customer adds hit 191,000 but average margin per user decreased by 1% over the period, falling to £12.81.

http://www.theregister.co.uk/2016/08...ustre_results/

http://www.mobiletoday.co.uk/news/in...trum-call.aspx

So Three are still adding customers regardless.
Thine Wonk
12-08-2016
This mobile forum is it's own little bubble really. The reality is that Three is adding customers, even though some may leave because of the changes. Nice to see an increase in investment which is showing in 4G coverage, every year it is improving bit by bit which I'm happy with.

Does anyone have those 800Mhz and 1800Mhz purple maps with the red overlay bits for the latest changes, I haven't seen those for a while.
moox
12-08-2016
Originally Posted by Thine Wonk:
“This mobile forum is it's own little bubble really. The reality is that Three is adding customers, even though some may leave because of the changes. Nice to see an increase in investment which is showing in 4G coverage, every year it is improving bit by bit which I'm happy with.

Does anyone have those 800Mhz and 1800Mhz purple maps with the red overlay bits for the latest changes, I haven't seen those for a while.”

The existence of companies like TalkTalk and Giffgaff would suggest that you can have a sub par service and still inexplicably keep customers. It doesn't mean that this is what all network operators should aspire to, though
Thine Wonk
12-08-2016
Not all operated are aimed at the same market, they aren't all copying each other, something I think people forget.
moox
12-08-2016
Originally Posted by Thine Wonk:
“Not all operated are aimed at the same market, they aren't all copying each other, something I think people forget.”

Personally I think "a reliable, high quality network" is something everyone should be aspiring to.
Everything Goes
12-08-2016
Originally Posted by moox:
“Personally I think "a reliable, high quality network" is something everyone should be aspiring to.”

Well O2 and Vodafone have been adding customers for years despite having the poorest data networks and are only now playing catch up. Says it all really!
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