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Old 01-08-2013, 10:53
gomezz
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Thought I would start this new topic to discuss specific issues with the BT Sport Player without it being swamped by discussion on other ways of getting BT Sport and details of programming such as the minutiae of football game picks which dominate the main thread.

Two initial issues I have found

1) The picture and sound on Watch Now streams is choppy which is not good and makes them barely watchable, The Video streams are fine which indicates that the problem is not at my end.

2) On the Video streams there is no play control bar when watching full screen which means going back to window mode to do something then switch back to full screen. Clunky or what?

On the plus side for those complaining of lack of mulit-room it seems you can watch different streams on different devices around the house.

Final comment: When can we expect a mobile app for Windows phones?
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Old 03-08-2013, 12:17
stuartb1234
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Would like to try the online player but cannot find any link to it anywhere.
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Old 03-08-2013, 16:56
gomezz
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http://sport.bt.com/
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Old 03-08-2013, 20:23
c00kiemonster72
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lol it says I don't have BT Broadband when I try and get access to the online app!

I wonder then who I've been paying my broadband charges to, and why have I got a BT Homehub 4 if I have no BT BB?
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Old 03-08-2013, 22:16
gomezz
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What happens when you log in? I assume you *have* a BT login?
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Old 03-08-2013, 22:24
neil79
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Tip for Apple iOS BT Sports app users. Change your devices clock to 24 hour mode to make the stream work.

I read this tip elsewhere as I had got BT Sport app streaming working on my i pad which was already set to 24 hour mode but it refused to stream on my i phone4. Changing the settings as above and my i phone streamed straight away.
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Old 04-08-2013, 15:11
c00kiemonster72
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What happens when you log in? I assume you *have* a BT login?
Yes logged in as viewed my account info to make sure I had selected the correct account number.
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Old 04-08-2013, 15:18
gomezz
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I think you need to give them a call then.
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Old 04-08-2013, 17:47
John1974
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lol it says I don't have BT Broadband when I try and get access to the online app!

I wonder then who I've been paying my broadband charges to, and why have I got a BT Homehub 4 if I have no BT BB?

I had the same problem, now resolved by finding this on BT forum http://community.bt.com/t5/BT-Sport/...nt/td-p/950444

Make sure your telephone number is on your profile, and it should work(mine was originally blank).
It did for me, as soon as I inserted my telephone number, and retried.
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Old 04-08-2013, 18:20
lamzo10
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can someone with apple tv see if mirroring is available from I phone 4s with the bt app
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Old 04-08-2013, 18:57
victorslot
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can someone with apple tv see if mirroring is available from I phone 4s with the bt app
Not sure if this will help you as I don't have the 4s but Airplay works with BT app, ATV and iPad3.
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Old 04-08-2013, 21:40
walmesdan
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Not sure if this will help you as I don't have the 4s but Airplay works with BT app, ATV and iPad3.
Working ok (Airplay) from an ipod touch via the BT app...picture quailty is very good too.
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Old 04-08-2013, 22:13
fortytwo
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Thought I would start this new topic to discuss specific issues with the BT Sport Player without it being swamped by discussion on other ways of getting BT Sport and details of programming such as the minutiae of football game picks which dominate the main thread.

Two initial issues I have found

1) The picture and sound on Watch Now streams is choppy which is not good and makes them barely watchable, The Video streams are fine which indicates that the problem is not at my end.

2) On the Video streams there is no play control bar when watching full screen which means going back to window mode to do something then switch back to full screen. Clunky or what?

On the plus side for those complaining of lack of mulit-room it seems you can watch different streams on different devices around the house.

Final comment: When can we expect a mobile app for Windows phones?
In one respect your are fortunate to get the on line player to work at all.

Look at the BT Sport forum on their community forums and there are shed loads of customers that can't even watch it.

Plenty of opinions of what's wrong (some think it's the DRM feature) but not much input from BT.
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Old 04-08-2013, 22:22
c00kiemonster72
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I had the same problem, now resolved by finding this on BT forum http://community.bt.com/t5/BT-Sport/...nt/td-p/950444

Make sure your telephone number is on your profile, and it should work(mine was originally blank).
It did for me, as soon as I inserted my telephone number, and retried.
Thank you all sorted now
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