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BT Cooling off period


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Old 02-08-2013, 21:28
Jack1
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Join Date: Feb 2009
Location: Walsall
Posts: 8,562

I have a bit of a problem regarding BT Broadband, long story short but I accidently clicked to extend my Broadband for another 12 months in order to get BT Sport but I actually wanted to do extend it for my broadband on my second line.

Will I have to pay early cancellation fees or will BT allow me switch to the other line/ allow me a cooling off period?

Any help would be greatly appreciated
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Old 02-08-2013, 22:59
carguy143
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Join Date: Sep 2005
Location: Leyland
Posts: 1,971
If you have two lines with them I would like to think they'd help you out here. Just give them a call and ask.
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