DS Forums

 
 

premier league thread


Reply
Thread Tools Search this Thread
Old 14-09-2013, 15:07
ovbg
Forum Member
 
Join Date: May 2003
Posts: 1,348
Shocking service from Overplay. No reply to my support ticket at all, no acknowledgement. Got the United game on through Hola on Chromium though.
I would personally give them a few moments. Overplay isn't a giant corporation, it's a small company and they are based in the US.

Which means there is a time difference.

Whatever tech support this small company has on a Saturday probably have finished breakfast only a couple of hours ago and suddenly discovered 500 emails.

I imagine they are in over-drive right now trying to sort out the issue and getting through the hundreds of emails heading their way.
ovbg is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 14-09-2013, 15:08
rafas12thman
Forum Member
 
Join Date: May 2007
Location: Liverpool
Posts: 136
Shocking service from Overplay. No reply to my support ticket at all, no acknowledgement. Got the United game on through Hola on Chromium though.
Hi just had this reply from overplay to say ajs not supported at presentHello,

Thank you for contacting OverPlay.net

At present aljazeerasport isn't supported.

We're investigating into it from our end.

However, we do not have an ETA on it.

We really do appreciate your patience and co-operation.

Please do let us know if we can be of further assistance.

Best Regards,

Ann Nichols
Support Specialist

OverPlay.net LP

Ticket Details
Ticket ID: ZYN-362-59943
Department: General
Type: Issue
Status: Replied
Priority: Urgent

Support Center: https://support.overplay.net/index.php?
rafas12thman is offline   Reply With Quote
Old 14-09-2013, 15:13
iamthecosmos
Forum Member
 
Join Date: Nov 2012
Posts: 23
Hi just had this reply from overplay to say ajs not supported at presentHello,

Thank you for contacting OverPlay.net

At present aljazeerasport isn't supported.

We're investigating into it from our end.

However, we do not have an ETA on it.

We really do appreciate your patience and co-operation.

Please do let us know if we can be of further assistance.

Best Regards,

Ann Nichols
Support Specialist

OverPlay.net LP

Ticket Details
Ticket ID: ZYN-362-59943
Department: General
Type: Issue
Status: Replied
Priority: Urgent

Support Center: https://support.overplay.net/index.php?
Had exactly the same reply and pointed out that AJS has worked with their service for well over a year, and that currently Netflix is also unavailable (even the UK site) with Smart DNS. I'll give them a few days but I'm looking at alternatives (aside from Hola).
iamthecosmos is offline   Reply With Quote
Old 14-09-2013, 15:19
rafas12thman
Forum Member
 
Join Date: May 2007
Location: Liverpool
Posts: 136
Yes,

I said the same to them in my reply.

Other options plp in nz or NBC sports in US?

Shame really as ajs has been quite good since day one.

Damn PL are greedy bureaucrats , pricing supporters in taking such extreme options just to follow their beloved teams
rafas12thman is offline   Reply With Quote
Old 14-09-2013, 15:20
clewsy
Forum Member
 
Join Date: Mar 2003
Location: Midlands
Posts: 2,860
Looks like its gone then as are non of the systems that use DNS working?

Overplay will be in meltdown deffo.
clewsy is offline   Reply With Quote
Old 14-09-2013, 15:23
whiteswan
Forum Member
 
Join Date: Jul 2003
Posts: 754
Yes,

I said the same to them in my reply.

Other options plp in nz or NBC sports in US?

Shame really as ajs has been quite good since day one.

Damn PL are greedy bureaucrats , pricing supporters in taking such extreme options just to follow their beloved teams
NBC needs a valid cable id and password to watch via the nbc sport live extra app online - so without one of these you can't watch.

PLP is about to get a whole lot busier I suspect - which could affect their quality and servers..........but then how long before that's targeted ?

Dave
whiteswan is offline   Reply With Quote
Old 14-09-2013, 15:28
--jr--
Forum Member
 
Join Date: Aug 2013
Posts: 78
Has anyone got any feedback from UnoTelly at all?
--jr-- is offline   Reply With Quote
Old 14-09-2013, 15:32
rafas12thman
Forum Member
 
Join Date: May 2007
Location: Liverpool
Posts: 136
NBC needs a valid cable id and password to watch via the nbc sport live extra app online - so without one of these you can't watch.

PLP is about to get a whole lot busier I suspect - which could affect their quality and servers..........but then how long before that's targeted ?

Dave
Is the trial viewing still on at plp, I think a previous page quoted using a code word tiger??
rafas12thman is offline   Reply With Quote
Old 14-09-2013, 15:36
Brandon-1
Forum Member
 
Join Date: Aug 2013
Posts: 12
NBC needs a valid cable id and password to watch via the nbc sport live extra app online - so without one of these you can't watch.

PLP is about to get a whole lot busier I suspect - which could affect their quality and servers..........but then how long before that's targeted ?

Dave
Well u can watch nbc sports cos im sat here watchin it, sunderland v arsenal, but i think the last time we mentioned how u can watch it the thread got closed so better stick to talkin about ajs.....
Brandon-1 is offline   Reply With Quote
Old 14-09-2013, 15:37
clewsy
Forum Member
 
Join Date: Mar 2003
Location: Midlands
Posts: 2,860
Has anyone got any feedback from UnoTelly at all?
That would be interesting to know.

I am glad now I only signed up with AJ by the month. This could take Overplay a while to fix or could be hours .... I have no idea how techy they are - bet their is a fix though.
clewsy is offline   Reply With Quote
Old 14-09-2013, 15:42
rafas12thman
Forum Member
 
Join Date: May 2007
Location: Liverpool
Posts: 136
That would be interesting to know.

I am glad now I only signed up with AJ by the month. This could take Overplay a while to fix or could be hours .... I have no idea how techy they are - bet their is a fix though.

Yep I think they will fix the issue, however this will be a moving target with this type of problem regularly occurring.

Not good..... Need my fix please overplay!
rafas12thman is offline   Reply With Quote
Old 14-09-2013, 15:49
Budder_Worrall1
Forum Member
 
Join Date: Jul 2013
Posts: 293
I've got every confidence in overplay give them time they'll sort it out
Budder_Worrall1 is offline   Reply With Quote
Old 14-09-2013, 15:54
Brandon-1
Forum Member
 
Join Date: Aug 2013
Posts: 12
Hi rafas12thman, it wont let me send u a reply but what u said in the question u sent is correct....
Brandon-1 is offline   Reply With Quote
Old 14-09-2013, 15:58
zonecrew
Forum Member
 
Join Date: Aug 2013
Posts: 69
Have to say that the Sunderland v Arsenal game on HD6 using Firefox/Hola, the picture is exceptional for me, best i've had all season

Why are we subscribing to Overplay over this?
zonecrew is offline   Reply With Quote
Old 14-09-2013, 16:07
rafas12thman
Forum Member
 
Join Date: May 2007
Location: Liverpool
Posts: 136
I've got every confidence in overplay give them time they'll sort it out
Further reply from overplay
Hello,

Thank you for contacting OverPlay.net

We do know that aljazeerasport channels were working until yesterday.

Unfortunately, we have not made any changes its done by the aljazeerasports website.

Our technical team is looking into it and we will try and get it resolved asap.

However, its still working with our GlobalVPN Service. If you are subscribed for our GlobalVPN you can try to connect to the servers and check if that helps.

We really appreciate your patience.

Best Regards,

Ann Nichols
Support Specialist

OverPlay.net LP

Ticket Details
Ticket ID: ZYN-362-59943
Department: General
Type: Issue
Status: Replied
Priority: Urgent

Support Center: https://support.overplay.net/index.php?
rafas12thman is offline   Reply With Quote
Old 14-09-2013, 16:14
akki007
Forum Member
 
Join Date: Jan 2007
Posts: 772
Have to say that the Sunderland v Arsenal game on HD6 using Firefox/Hola, the picture is exceptional for me, best i've had all season

Why are we subscribing to Overplay over this?
When I connect Hola to egypt, al jazeera doesnt load at all! am i missing something?
akki007 is offline   Reply With Quote
Old 14-09-2013, 16:21
BigBadJimmy
Forum Member
 
Join Date: Jan 2004
Location: West London
Posts: 527
Am watching a great feed on AJS at the mo - the Spurs game - using Hola in Chrome.

I got the following reply from Unotelly:

"I apologize for the inconvenience. It looks like AlJazeera is actively blocking IP's. We are currently investigating this issue and working on having it back up as soon as possible. We appreciate your patience and understanding. An e-mail will be sent to you as soon as it is resolved. "
BigBadJimmy is offline   Reply With Quote
Old 14-09-2013, 16:22
akki007
Forum Member
 
Join Date: Jan 2007
Posts: 772
Am watching a great feed on AJS at the mo - the Spurs game - using Hola in Chrome.

I got the following reply from Unotelly:

"I apologize for the inconvenience. It looks like AlJazeera is actively blocking IP's. We are currently investigating this issue and working on having it back up as soon as possible. We appreciate your patience and understanding. An e-mail will be sent to you as soon as it is resolved. "
how do you get hola working???
akki007 is offline   Reply With Quote
Old 14-09-2013, 16:25
BigBadJimmy
Forum Member
 
Join Date: Jan 2004
Location: West London
Posts: 527
how do you get hola working???
I've not used it before so there was a fair bit feeling my way around the plug-in. With the AJS site loaded I clicked on the Hola icon in the toolbar, selected "other" (or similar) and clicked Egypt in the list.

The key is to make sure you're not still using your usual smart DNS servers at the same time.
BigBadJimmy is offline   Reply With Quote
Old 14-09-2013, 16:30
seankk
Forum Member
 
Join Date: Jun 2010
Posts: 207
tried checking if smart dns is working on VPNUK service.

got this :
Angie:
yes, we are currently working on this now, we do have a new server set up for next week to access this site, but for the time being you can access all Live Footbal via this link,
Angie:
http://www.footballstreaming.info/st...nks/index.html

good to know they are working to fix it.
seankk is offline   Reply With Quote
Old 14-09-2013, 16:41
akki007
Forum Member
 
Join Date: Jan 2007
Posts: 772
I've not used it before so there was a fair bit feeling my way around the plug-in. With the AJS site loaded I clicked on the Hola icon in the toolbar, selected "other" (or similar) and clicked Egypt in the list.

The key is to make sure you're not still using your usual smart DNS servers at the same time.
im not using smart dns, i dont see the option to choose "other", only the al jazeera script that doesn't work
akki007 is offline   Reply With Quote
Old 14-09-2013, 17:11
Kingsd316
Forum Member
 
Join Date: Jan 2006
Posts: 796
Anyone having probs with hola, once you install the extension go here to add Al Jazeera to their list

https://hola.org/unblocker?hscript=9...ljazeera-Sport

This will then automatically connect you to the right server when hola is on
Kingsd316 is offline   Reply With Quote
Old 14-09-2013, 17:14
akki007
Forum Member
 
Join Date: Jan 2007
Posts: 772
Anyone having probs with hola, once you install the extension go here to add Al Jazeera to their list

https://hola.org/unblocker?hscript=9...ljazeera-Sport

This will then automatically connect you to the right server when hola is on
Thanks, all up and running again with hola. Not sure why I subscribed to overplay!! Spot on quality too.
akki007 is offline   Reply With Quote
Old 14-09-2013, 17:20
promo-only
Forum Member
 
Join Date: Feb 2011
Location: Liverpool
Posts: 2,934
Am watching a great feed on AJS at the mo - the Spurs game - using Hola in Chrome.

I got the following reply from Unotelly:

"I apologize for the inconvenience. It looks like AlJazeera is actively blocking IP's. We are currently investigating this issue and working on having it back up as soon as possible. We appreciate your patience and understanding. An e-mail will be sent to you as soon as it is resolved. "
So at least we know it's the Premier League forcing their hand then. In which case, I can't see Hola lasting too much longer either. The PL have clearly given AJ an ultimatum of sort the problem out immediately... or have the rights revoked and awarded to a competitor instead.
promo-only is offline   Reply With Quote
Old 14-09-2013, 17:31
ovbg
Forum Member
 
Join Date: May 2003
Posts: 1,348
.... currently Netflix is also unavailable (even the UK site) with Smart DNS. I'll give them a few days but I'm looking at alternatives (aside from Hola).
Netflix is working fine at my end via Overplay.
ovbg is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 23:25.