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premier league thread
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ovbg
14-09-2013
Originally Posted by iamthecosmos:
“Shocking service from Overplay. No reply to my support ticket at all, no acknowledgement. Got the United game on through Hola on Chromium though.”

I would personally give them a few moments. Overplay isn't a giant corporation, it's a small company and they are based in the US.

Which means there is a time difference.

Whatever tech support this small company has on a Saturday probably have finished breakfast only a couple of hours ago and suddenly discovered 500 emails.

I imagine they are in over-drive right now trying to sort out the issue and getting through the hundreds of emails heading their way.
rafas12thman
14-09-2013
Originally Posted by iamthecosmos:
“Shocking service from Overplay. No reply to my support ticket at all, no acknowledgement. Got the United game on through Hola on Chromium though.”

Hi just had this reply from overplay to say ajs not supported at presentHello,

Thank you for contacting OverPlay.net

At present aljazeerasport isn't supported.

We're investigating into it from our end.

However, we do not have an ETA on it.

We really do appreciate your patience and co-operation.

Please do let us know if we can be of further assistance.

Best Regards,

Ann Nichols
Support Specialist

OverPlay.net LP

Ticket Details
Ticket ID: ZYN-362-59943
Department: General
Type: Issue
Status: Replied
Priority: Urgent

Support Center: https://support.overplay.net/index.php?
iamthecosmos
14-09-2013
Originally Posted by rafas12thman:
“Hi just had this reply from overplay to say ajs not supported at presentHello,

Thank you for contacting OverPlay.net

At present aljazeerasport isn't supported.

We're investigating into it from our end.

However, we do not have an ETA on it.

We really do appreciate your patience and co-operation.

Please do let us know if we can be of further assistance.

Best Regards,

Ann Nichols
Support Specialist

OverPlay.net LP

Ticket Details
Ticket ID: ZYN-362-59943
Department: General
Type: Issue
Status: Replied
Priority: Urgent

Support Center: https://support.overplay.net/index.php?”

Had exactly the same reply and pointed out that AJS has worked with their service for well over a year, and that currently Netflix is also unavailable (even the UK site) with Smart DNS. I'll give them a few days but I'm looking at alternatives (aside from Hola).
rafas12thman
14-09-2013
Yes,

I said the same to them in my reply.

Other options plp in nz or NBC sports in US?

Shame really as ajs has been quite good since day one.

Damn PL are greedy bureaucrats , pricing supporters in taking such extreme options just to follow their beloved teams
clewsy
14-09-2013
Looks like its gone then as are non of the systems that use DNS working?

Overplay will be in meltdown deffo.
whiteswan
14-09-2013
Originally Posted by rafas12thman:
“Yes,

I said the same to them in my reply.

Other options plp in nz or NBC sports in US?

Shame really as ajs has been quite good since day one.

Damn PL are greedy bureaucrats , pricing supporters in taking such extreme options just to follow their beloved teams”

NBC needs a valid cable id and password to watch via the nbc sport live extra app online - so without one of these you can't watch.

PLP is about to get a whole lot busier I suspect - which could affect their quality and servers..........but then how long before that's targeted ?

Dave
--jr--
14-09-2013
Has anyone got any feedback from UnoTelly at all?
rafas12thman
14-09-2013
Originally Posted by whiteswan:
“NBC needs a valid cable id and password to watch via the nbc sport live extra app online - so without one of these you can't watch.

PLP is about to get a whole lot busier I suspect - which could affect their quality and servers..........but then how long before that's targeted ?

Dave”

Is the trial viewing still on at plp, I think a previous page quoted using a code word tiger??
Brandon-1
14-09-2013
Originally Posted by whiteswan:
“NBC needs a valid cable id and password to watch via the nbc sport live extra app online - so without one of these you can't watch.

PLP is about to get a whole lot busier I suspect - which could affect their quality and servers..........but then how long before that's targeted ?

Dave”

Well u can watch nbc sports cos im sat here watchin it, sunderland v arsenal, but i think the last time we mentioned how u can watch it the thread got closed so better stick to talkin about ajs.....
clewsy
14-09-2013
Originally Posted by --jr--:
“Has anyone got any feedback from UnoTelly at all?”

That would be interesting to know.

I am glad now I only signed up with AJ by the month. This could take Overplay a while to fix or could be hours .... I have no idea how techy they are - bet their is a fix though.
rafas12thman
14-09-2013
Originally Posted by clewsy:
“That would be interesting to know.

I am glad now I only signed up with AJ by the month. This could take Overplay a while to fix or could be hours .... I have no idea how techy they are - bet their is a fix though.”


Yep I think they will fix the issue, however this will be a moving target with this type of problem regularly occurring.

Not good..... Need my fix please overplay!
Budder_Worrall1
14-09-2013
I've got every confidence in overplay give them time they'll sort it out
Brandon-1
14-09-2013
Hi rafas12thman, it wont let me send u a reply but what u said in the question u sent is correct....
zonecrew
14-09-2013
Have to say that the Sunderland v Arsenal game on HD6 using Firefox/Hola, the picture is exceptional for me, best i've had all season

Why are we subscribing to Overplay over this?
rafas12thman
14-09-2013
Originally Posted by Budder_Worrall1:
“I've got every confidence in overplay give them time they'll sort it out”

Further reply from overplay
Hello,

Thank you for contacting OverPlay.net

We do know that aljazeerasport channels were working until yesterday.

Unfortunately, we have not made any changes its done by the aljazeerasports website.

Our technical team is looking into it and we will try and get it resolved asap.

However, its still working with our GlobalVPN Service. If you are subscribed for our GlobalVPN you can try to connect to the servers and check if that helps.

We really appreciate your patience.

Best Regards,

Ann Nichols
Support Specialist

OverPlay.net LP

Ticket Details
Ticket ID: ZYN-362-59943
Department: General
Type: Issue
Status: Replied
Priority: Urgent

Support Center: https://support.overplay.net/index.php?
akki007
14-09-2013
Originally Posted by zonecrew:
“Have to say that the Sunderland v Arsenal game on HD6 using Firefox/Hola, the picture is exceptional for me, best i've had all season

Why are we subscribing to Overplay over this?”

When I connect Hola to egypt, al jazeera doesnt load at all! am i missing something?
BigBadJimmy
14-09-2013
Am watching a great feed on AJS at the mo - the Spurs game - using Hola in Chrome.

I got the following reply from Unotelly:

"I apologize for the inconvenience. It looks like AlJazeera is actively blocking IP's. We are currently investigating this issue and working on having it back up as soon as possible. We appreciate your patience and understanding. An e-mail will be sent to you as soon as it is resolved. "
akki007
14-09-2013
Originally Posted by BigBadJimmy:
“Am watching a great feed on AJS at the mo - the Spurs game - using Hola in Chrome.

I got the following reply from Unotelly:

"I apologize for the inconvenience. It looks like AlJazeera is actively blocking IP's. We are currently investigating this issue and working on having it back up as soon as possible. We appreciate your patience and understanding. An e-mail will be sent to you as soon as it is resolved. "”

how do you get hola working???
BigBadJimmy
14-09-2013
Originally Posted by akki007:
“how do you get hola working???”

I've not used it before so there was a fair bit feeling my way around the plug-in. With the AJS site loaded I clicked on the Hola icon in the toolbar, selected "other" (or similar) and clicked Egypt in the list.

The key is to make sure you're not still using your usual smart DNS servers at the same time.
seankk
14-09-2013
tried checking if smart dns is working on VPNUK service.

got this :
Angie:
yes, we are currently working on this now, we do have a new server set up for next week to access this site, but for the time being you can access all Live Footbal via this link,
Angie:
http://www.footballstreaming.info/st...nks/index.html

good to know they are working to fix it.
akki007
14-09-2013
Originally Posted by BigBadJimmy:
“I've not used it before so there was a fair bit feeling my way around the plug-in. With the AJS site loaded I clicked on the Hola icon in the toolbar, selected "other" (or similar) and clicked Egypt in the list.

The key is to make sure you're not still using your usual smart DNS servers at the same time.”

im not using smart dns, i dont see the option to choose "other", only the al jazeera script that doesn't work
Kingsd316
14-09-2013
Anyone having probs with hola, once you install the extension go here to add Al Jazeera to their list

https://hola.org/unblocker?hscript=9...ljazeera-Sport

This will then automatically connect you to the right server when hola is on
akki007
14-09-2013
Originally Posted by Kingsd316:
“Anyone having probs with hola, once you install the extension go here to add Al Jazeera to their list

https://hola.org/unblocker?hscript=9...ljazeera-Sport

This will then automatically connect you to the right server when hola is on”

Thanks, all up and running again with hola. Not sure why I subscribed to overplay!! Spot on quality too.
promo-only
14-09-2013
Originally Posted by BigBadJimmy:
“Am watching a great feed on AJS at the mo - the Spurs game - using Hola in Chrome.

I got the following reply from Unotelly:

"I apologize for the inconvenience. It looks like AlJazeera is actively blocking IP's. We are currently investigating this issue and working on having it back up as soon as possible. We appreciate your patience and understanding. An e-mail will be sent to you as soon as it is resolved. "”

So at least we know it's the Premier League forcing their hand then. In which case, I can't see Hola lasting too much longer either. The PL have clearly given AJ an ultimatum of sort the problem out immediately... or have the rights revoked and awarded to a competitor instead.
ovbg
14-09-2013
Originally Posted by iamthecosmos:
“.... currently Netflix is also unavailable (even the UK site) with Smart DNS. I'll give them a few days but I'm looking at alternatives (aside from Hola).”

Netflix is working fine at my end via Overplay.
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