This is the email I sent AJS earlier
Audio/Video issues
message
I note with interest that you have today changed the player to 1.9.2.6.h from g Is the an admission of guilt that the previous player just did not work . I await my free months pass as compensation for the lousy service I have had to endure whilst you worked this out
And their reply
Dear customer,
It is possible your computer is looking at old pages stored in the cache, or that a cookie has been corrupted.
The site you are using is supported across all platforms - please access the following page for assistance on how to complete this for your browser:
Unbelievable clearly shows they pay zero attention to anything sent to them
Audio/Video issues
message
I note with interest that you have today changed the player to 1.9.2.6.h from g Is the an admission of guilt that the previous player just did not work . I await my free months pass as compensation for the lousy service I have had to endure whilst you worked this out
And their reply
Dear customer,
It is possible your computer is looking at old pages stored in the cache, or that a cookie has been corrupted.
The site you are using is supported across all platforms - please access the following page for assistance on how to complete this for your browser:
Unbelievable clearly shows they pay zero attention to anything sent to them





