Youview box question.

richyrichyrichy · 14-08-2013, 23:29

Hello, if anyone could clear this up for me, it would be appreciated.

If I was to take bt infinity broadband unlimited and tv unlimited extra, how would I know that I would receive a youview box as opposed to being given a bt vision box?

Why would someone receive a bt vision box instead? Does it depend on the property's speed available? At what point if buying online would this be known?

Many thanks.

joshua_welby · 14-08-2013, 23:35

Quote:

Originally Posted by richyrichyrichy

Hello, if anyone could clear this up for me, it would be appreciated.

If I was to take bt infinity broadband unlimited and tv unlimited extra, how would I know that I would receive a youview box as opposed to being given a bt vision box?

Why would someone receive a bt vision box instead? Does it depend on the property's speed available? At what point if buying online would this be known?

Many thanks.

I think that BT are only giving out Youview boxes now, I could be wrong though

Phone BT up and ask them/find out

indiekid76 · 15-08-2013, 08:23

I think BT are now giving YouView boxes as default unless you want Sky Sports.

You can definitely chose a YouView box on the website.

Icaraa · 15-08-2013, 08:49

Quote:

Originally Posted by indiekid76

I think BT are now giving YouView boxes as default unless you want Sky Sports.

I can see why you'd think that. Really that would be the logical thing to do but for some reason the majority of boxes that they are giving out are still BT Vision ones.

It's odd because on the website if you don't select Sky Sports then yes you get a YouView box. If you do select Sky Sports you get Vision+

However I have a feeling that when BT are cold calling people they are giving them a Vision+ box unless they specifically ask for a YouView box.

IanBradbury · 16-08-2013, 08:11

My new "box" from BT is being delivered today, along with Infinity being enabled. The email from BT confirming delivery doesn't mention the type of box, just that they notice I have an old silver box and I'll need an upgrade. We'll see what arrives.

*MikeB* · 16-08-2013, 15:57

You'll get a Vision+ box.

IanBradbury · 16-08-2013, 16:10

Yup.

A Vision+ box. I'm, a little disappointed, guess I'll end up ordering a YouView box, at great expense.

Glued Up · 16-08-2013, 22:46

Which box is actually better?

Hup_73 · 16-08-2013, 23:54

Quote:

Originally Posted by Glued Up

Which box is actually better?

The YouView is generally viewed as the better box.

If want sky sports then you can only get it through a BT Vision box. Also if you're not in an Infinity area and want BT Sports then you'll also need a BT Vision.

However, if you're in an Infinity area and don't want Sky sports then BT will definitely try to push you down the Youview route. It's their chosen platform for the future.

*MikeB* · 20-08-2013, 18:39

Quote:

Originally Posted by Hup_73

The YouView is generally viewed as the better box.

If want sky sports then you can only get it through a BT Vision box. Also if you're not in an Infinity area and want BT Sports then you'll also need a BT Vision.

However, if you're in an Infinity area and don't want Sky sports then BT will definitely try to push you down the Youview route. It's their chosen platform for the future.

I think overall the YouView box is better but the Vision+ box has definitely grown on me. I have the latest box with the latest software and I find it very fast. I quite like the software now, I didn't used to. There are benefits to it being BT's own box too, all of the help screens and setup screens are very specific to BT's service which can be very helpful.

IanBradbury · 21-08-2013, 08:24

But can you get the "extra" channels on the BT Vision + box?
I thought they were only available through the YouView box.

Hup_73 · 21-08-2013, 12:46

Quote:

Originally Posted by IanBradbury

But can you get the "extra" channels on the BT Vision + box?
I thought they were only available through the YouView box.

Yes, if you have Infinity then you can get the extra channels on BT Vision. In fact BT Vision had the extra channels before YouView!

Hup_73 · 21-08-2013, 12:50

Quote:

Originally Posted by *MikeB*

I think overall the YouView box is better but the Vision+ box has definitely grown on me. I have the latest box with the latest software and I find it very fast. I quite like the software now, I didn't used to. There are benefits to it being BT's own box too, all of the help screens and setup screens are very specific to BT's service which can be very helpful.

I agree, I think the YouView box is generally seen as better but I still love the BT Vision box and really like the new software now.

My 12mth old BT Vision box is a 256 which means it's a little bit slow at times but my Dad's just subscribed and received the 512 box which is lightning fast. I assume all new subscribers are getting the faster BT Vision box.

*MikeB* · 21-08-2013, 16:45

Quote:

Originally Posted by Hup_73

I agree, I think the YouView box is generally seen as better but I still love the BT Vision box and really like the new software now.

My 12mth old BT Vision box is a 256 which means it's a little bit slow at times but my Dad's just subscribed and received the 512 box which is lightning fast. I assume all new subscribers are getting the faster BT Vision box.

That's right, and it seems like if you order the multicast channels they swap the 256 box for the 512 box. I think anyway, that's what happened to me.

IanBradbury · 22-08-2013, 19:23

Excellent - thanks for the info'

On the Vision + box....... how do the extra channels work? Are they in the EPG? Or are they hidden in a menu somewhere? And can you record them?

Icaraa · 23-08-2013, 19:50

In the EPG, and can be recorded.

IanBradbury · 24-08-2013, 08:26

Just reading the BT help pages.... it says that the extra channels can not be viewed if your BT box is connecting via power line adapters. Is anyone watching these channels and using power line adapters?

The Sack · 24-08-2013, 09:52

yup me, the my YouView box is in the bedroom connected via Solwise 500Mbit Homeplugs. You get the odd glitch but only like you would get with any digital service. That said last night it was lightning like mad here and i was watching Wheeler Dealers on Discovery and it didn't fart or splutter once to my surprise.

when i ordered i just said it was connected via a cable, which by hook or by crook i guess it is

IanBradbury · 24-08-2013, 11:51

Quote:

Originally Posted by The Sack

when i ordered i just said it was connected via a cable, which by hook or by crook i guess it is

Brilliant. Thanks.

Hup_73 · 27-08-2013, 12:45

Quote:

Originally Posted by *MikeB*

That's right, and it seems like if you order the multicast channels they swap the 256 box for the 512 box. I think anyway, that's what happened to me.

I wish!

I upgraded to Infinity and the multicast channels but they didn't give me a new box, so I'm still on the 256. I think it's just completely new BT Vision subscribers getting the 512 box

14-08-2013, 23:29	#1
richyrichyrichy Forum Member Join Date: Mar 2007 Posts: 13	Youview box question. Hello, if anyone could clear this up for me, it would be appreciated. If I was to take bt infinity broadband unlimited and tv unlimited extra, how would I know that I would receive a youview box as opposed to being given a bt vision box? Why would someone receive a bt vision box instead? Does it depend on the property's speed available? At what point if buying online would this be known? Many thanks.

14-08-2013, 23:35	#2
joshua_welby Forum Member Join Date: Mar 2008 Location: London Posts: 7,584	Youview box question. Quote: Originally Posted by richyrichyrichy Hello, if anyone could clear this up for me, it would be appreciated. If I was to take bt infinity broadband unlimited and tv unlimited extra, how would I know that I would receive a youview box as opposed to being given a bt vision box? Why would someone receive a bt vision box instead? Does it depend on the property's speed available? At what point if buying online would this be known? Many thanks. I think that BT are only giving out Youview boxes now, I could be wrong though Phone BT up and ask them/find out

15-08-2013, 08:23	#3
indiekid76 Forum Member Join Date: Jul 2010 Posts: 299	I think BT are now giving YouView boxes as default unless you want Sky Sports. You can definitely chose a YouView box on the website.

15-08-2013, 08:49	#4
Icaraa Forum Member Join Date: Feb 2013 Posts: 1,732	Quote: Originally Posted by indiekid76 I think BT are now giving YouView boxes as default unless you want Sky Sports. I can see why you'd think that. Really that would be the logical thing to do but for some reason the majority of boxes that they are giving out are still BT Vision ones. It's odd because on the website if you don't select Sky Sports then yes you get a YouView box. If you do select Sky Sports you get Vision+ However I have a feeling that when BT are cold calling people they are giving them a Vision+ box unless they specifically ask for a YouView box.

16-08-2013, 08:11	#5
IanBradbury Forum Member Join Date: Dec 2008 Posts: 14	My new "box" from BT is being delivered today, along with Infinity being enabled. The email from BT confirming delivery doesn't mention the type of box, just that they notice I have an old silver box and I'll need an upgrade. We'll see what arrives.

16-08-2013, 15:57	#6
MikeB Forum Member Join Date: Jul 2000 Posts: 4,807	You'll get a Vision+ box.

16-08-2013, 16:10	#7
IanBradbury Forum Member Join Date: Dec 2008 Posts: 14	Yup. A Vision+ box. I'm, a little disappointed, guess I'll end up ordering a YouView box, at great expense.

16-08-2013, 22:46	#8
Glued Up Forum Member Join Date: Jul 2011 Posts: 41	Which box is actually better?

16-08-2013, 23:54	#9
Hup_73 Forum Member Join Date: Apr 2010 Posts: 301	Quote: Originally Posted by Glued Up Which box is actually better? The YouView is generally viewed as the better box. If want sky sports then you can only get it through a BT Vision box. Also if you're not in an Infinity area and want BT Sports then you'll also need a BT Vision. However, if you're in an Infinity area and don't want Sky sports then BT will definitely try to push you down the Youview route. It's their chosen platform for the future.

20-08-2013, 18:39	#10
MikeB Forum Member Join Date: Jul 2000 Posts: 4,807	Quote: Originally Posted by Hup_73 The YouView is generally viewed as the better box. If want sky sports then you can only get it through a BT Vision box. Also if you're not in an Infinity area and want BT Sports then you'll also need a BT Vision. However, if you're in an Infinity area and don't want Sky sports then BT will definitely try to push you down the Youview route. It's their chosen platform for the future. I think overall the YouView box is better but the Vision+ box has definitely grown on me. I have the latest box with the latest software and I find it very fast. I quite like the software now, I didn't used to. There are benefits to it being BT's own box too, all of the help screens and setup screens are very specific to BT's service which can be very helpful.

21-08-2013, 08:24	#11
IanBradbury Forum Member Join Date: Dec 2008 Posts: 14	But can you get the "extra" channels on the BT Vision + box? I thought they were only available through the YouView box.

21-08-2013, 12:46	#12
Hup_73 Forum Member Join Date: Apr 2010 Posts: 301	Quote: Originally Posted by IanBradbury But can you get the "extra" channels on the BT Vision + box? I thought they were only available through the YouView box. Yes, if you have Infinity then you can get the extra channels on BT Vision. In fact BT Vision had the extra channels before YouView!

21-08-2013, 12:50	#13
Hup_73 Forum Member Join Date: Apr 2010 Posts: 301	Quote: Originally Posted by MikeB I think overall the YouView box is better but the Vision+ box has definitely grown on me. I have the latest box with the latest software and I find it very fast. I quite like the software now, I didn't used to. There are benefits to it being BT's own box too, all of the help screens and setup screens are very specific to BT's service which can be very helpful. I agree, I think the YouView box is generally seen as better but I still love the BT Vision box and really like the new software now. My 12mth old BT Vision box is a 256 which means it's a little bit slow at times but my Dad's just subscribed and received the 512 box which is lightning fast. I assume all new subscribers are getting the faster BT Vision box.

21-08-2013, 16:45	#14
MikeB Forum Member Join Date: Jul 2000 Posts: 4,807	Quote: Originally Posted by Hup_73 I agree, I think the YouView box is generally seen as better but I still love the BT Vision box and really like the new software now. My 12mth old BT Vision box is a 256 which means it's a little bit slow at times but my Dad's just subscribed and received the 512 box which is lightning fast. I assume all new subscribers are getting the faster BT Vision box. That's right, and it seems like if you order the multicast channels they swap the 256 box for the 512 box. I think anyway, that's what happened to me.

22-08-2013, 19:23	#15
IanBradbury Forum Member Join Date: Dec 2008 Posts: 14	Excellent - thanks for the info' On the Vision + box....... how do the extra channels work? Are they in the EPG? Or are they hidden in a menu somewhere? And can you record them?

23-08-2013, 19:50	#16
Icaraa Forum Member Join Date: Feb 2013 Posts: 1,732	In the EPG, and can be recorded.

24-08-2013, 08:26	#17
IanBradbury Forum Member Join Date: Dec 2008 Posts: 14	Just reading the BT help pages.... it says that the extra channels can not be viewed if your BT box is connecting via power line adapters. Is anyone watching these channels and using power line adapters?

24-08-2013, 09:52	#18
The Sack Forum Member Join Date: Jan 2003 Location: S6 1SW WTID UTO FTB Posts: 6,327	yup me, the my YouView box is in the bedroom connected via Solwise 500Mbit Homeplugs. You get the odd glitch but only like you would get with any digital service. That said last night it was lightning like mad here and i was watching Wheeler Dealers on Discovery and it didn't fart or splutter once to my surprise. when i ordered i just said it was connected via a cable, which by hook or by crook i guess it is

24-08-2013, 11:51	#19
IanBradbury Forum Member Join Date: Dec 2008 Posts: 14	Quote: Originally Posted by The Sack when i ordered i just said it was connected via a cable, which by hook or by crook i guess it is Brilliant. Thanks.

27-08-2013, 12:45	#20
Hup_73 Forum Member Join Date: Apr 2010 Posts: 301	Quote: Originally Posted by MikeB That's right, and it seems like if you order the multicast channels they swap the 256 box for the 512 box. I think anyway, that's what happened to me. I wish! I upgraded to Infinity and the multicast channels but they didn't give me a new box, so I'm still on the 256. I think it's just completely new BT Vision subscribers getting the 512 box

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Youview box question.