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netflix on windows 8 problem |
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#1 |
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Forum Member
Join Date: Jul 2005
Posts: 462
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netflix on windows 8 problem
Im trying to use the metro app on windows 8 for netflix but every time i try to load a video it gets to 21% with the loading circle and doesnt get any further.
I can view videos fine in a browser but the app simply doesnt work and doesnt give an error so difficult to tell whats wrong. Has anyone else come across this? |
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#2 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,785
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I tried it a couple of times just to have a look and I find it don't work here. So I gave up. If I watch anything from netflix on my desktop, I now use my browser in windows, but you will have to install silver light, otherwise Netflix keeps asking to use the metro app.
Ok, I tell a lie, I just tried it again and it works now. I have reinstalled windows since the last time I used it mind you. |
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#3 |
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Forum Member
Join Date: Oct 2006
Location: South Wales/Gran Canaria
Posts: 8,294
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Works fine on my MS Surface Pro.
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#4 |
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Forum Member
Join Date: Aug 2013
Posts: 125
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Never worked for me, I believe it's ATI related (or at least for me it is), in the error logs I see: Quote:
Application: Netflix.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 000007FB4EF7E1A3 Quote:
Faulting application name: Netflix.exe, version: 1.10.0.56, time stamp: 0x51f73a06 Faulting module name: atidxx64.dll, version: 8.17.10.514, time stamp: 0x51ef0f5d Exception code: 0xc0000005 Fault offset: 0x000000000006e1a3 Faulting process ID: 0x241c Faulting application start time: 0x01ce9a7ac4f85cde Faulting application path: C:\Program Files\WindowsApps\4DF9E0F8.Netflix_1.10.0.56_x64__mcm4njqhnhss8\Netflix.exe Faulting module path: C:\Windows\SYSTEM32\atidxx64.dll Report ID: 032cbc1e-066e-11e3-bed9-5404a64997b0 Faulting package full name: 4DF9E0F8.Netflix_1.10.0.56_x64__mcm4njqhnhss8 Faulting package-relative application ID: App Quote:
Fault bucket -523315091, type 5 Never really cared enough to try to get it fixed as I can watch in Firefox or on my console which is what I normally do.
Event Name: MoAppCrash Response: Not available Cab Id: 0 Problem signature: P1: 4DF9E0F8.Netflix_1.10.0.56_x64__mcm4njqhnhss8 P2: praid:App P3: 1.10.0.56 P4: 51f73a06 P5: atidxx64.dll P6: 8.17.10.514 P7: 51ef0f5d P8: c0000005 P9: 000000000006e1a3 P10: Attached files: C:\Users\PRS\AppData\Local\Temp\WERCFC1.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\PRS\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_4DF9E0F8.Netflix_61b22a212ffd465cbfe049cf37e3dd4bbe6142_21ced379 Analysis symbol: Rechecking for solution: 0 Report ID: 032cbc1e-066e-11e3-bed9-5404a64997b0 Report Status: 0 Hashed bucket: 6408e5784b82638946e4a9c848aeba0a |
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#5 |
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Forum Member
Join Date: Jul 2005
Posts: 462
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Its an NVIDIA ION graphics processor, tried with up to date drivers and old ones and same problem. Netflix support are going to get back to me as their online chat cant solve it currently!
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