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Annoying problem with Windows 8.


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Old 21-08-2013, 19:55
zx50
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I can't seem to leave the laptop while I have to go and do something because if I do, I end up seeing the lock screen. Also, when I get to the desktop, I get a message that tells me that my PC ran into a problem and had to restart. Does anyone know how I can stop this from happening? I could always just close everything and then put it to sleep and then wake it up when I get back to the laptop, but I can't be bothered doing this. I stopped things from shutting down automatically in the power options a few days after I got this but it still happens. It's very annoying.
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Old 21-08-2013, 20:09
TheBigM
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What's happening is that while you are away from the computer, it is suffering a problem and rebooting and then the natural place for it to sit whilst waiting for you to log in is the lock screen.

We don't have enough information to diagnose the issue but it could be something like faulty RAM. Is the laptop new?
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Old 21-08-2013, 20:20
zx50
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What's happening is that while you are away from the computer, it is suffering a problem and rebooting and then the natural place for it to sit whilst waiting for you to log in is the lock screen.

We don't have enough information to diagnose the issue but it could be something like faulty RAM. Is the laptop new?
Yeah, I got it from Argos. This only happens when I'm away from the laptop. This never happens when I'm using it. I can be at it for a couple of hours and it's absolutely fine. I get the feeling I'll probably have to put it to sleep if I have to be away from it for even just 15 minutes.
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Old 21-08-2013, 20:30
zx50
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Okay, apparently this annoyance seems to be happening with others as well from what I've read on other forums. I suppose I'll just have to put the laptop to sleep when when it's not active with anything.
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Old 21-08-2013, 20:32
Stig
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My guess its power management. Maybe a driver is crashing when the screen or hard disk goes into power save.

Have you looked at Event Viewer or the Reliability Monitor?
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Old 21-08-2013, 21:05
zx50
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My guess its power management. Maybe a driver is crashing when the screen or hard disk goes into power save.

Have you looked at Event Viewer or the Reliability Monitor?
I went into power management a few days after I got it and disabled all of the power saving features for when it's plugged in. I'll just have to put it to sleep when it's not doing anything.
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Old 21-08-2013, 21:53
curiousclive
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I went into power management a few days after I got it and disabled all of the power saving features for when it's plugged in. I'll just have to put it to sleep when it's not doing anything.
As Stig suggested, have you looked at Event Viewer or the Reliability Monitor?
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Old 22-08-2013, 14:00
zx50
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As Stig suggested, have you looked at Event Viewer or the Reliability Monitor?
I have a feeling that I may have caught a virus off some, er, grown up site. I've wiped the laptop's HDD clean and I'll see what that does. I'll stay away from them sites from now on. If that's what it was, then thanks to everyone who tried to help. Goodness knows what kind of nasties they have hidden on some of them sites. If it happens again I'll try the above. I'll keep this thread bookmarked just in case.
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Old 22-08-2013, 17:05
Stig
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I have a feeling that I may have caught a virus off some, er, grown up site. I've wiped the laptop's HDD clean and I'll see what that does. I'll stay away from them sites from now on. If that's what it was, then thanks to everyone who tried to help. Goodness knows what kind of nasties they have hidden on some of them sites. If it happens again I'll try the above. I'll keep this thread bookmarked just in case.
What antivirus were you using?
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Old 22-08-2013, 17:19
zx50
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What antivirus were you using?
AVG. It must be rubbish if it can't have found the virus, if that's what it was. All's well and good now. I was pretty stupid in the first place to have visited these 'down and out' adult sites in the first place though. I'll see what McAfee's like, even though I'll stick to safe sites from now on. Nearly crapped myself when I thought the laptop was knackered.
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