Digital Spy

Search Digital Spy
 

DS Forums

 
 

cant get default password


Reply
Thread Tools Search this Thread
Old 22-08-2013, 21:07
bluebottle
Forum Member
 
Join Date: Aug 2008
Posts: 472

Hi I have a netgear wireless router and tried to create a new password as default one was used before ..it didnt work as I didnt know the key and now I cannot get in to my netgear pages on Internet Explorer as my default username and password wont work ,,. It is connected to internet but from time to time have to go to the netgear pages to connect, I am unwilling to phone my ip provider as it costs a fortune and takes forever to get through Does anyone have any advice Please? [I an not very computer savvy ]
bluebottle is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 22-08-2013, 21:11
Maxatoria
Forum Member
 
Join Date: Apr 2011
Posts: 5,819
Perhaps reset it to factory defaults, theres normally a little button you press in with a pin and whammo the routers back as if it just left the factory, there will be no isp settings and the wireless will require setting up again so use carefully
Maxatoria is offline   Reply With Quote
Old 22-08-2013, 21:12
bluebottle
Forum Member
 
Join Date: Aug 2008
Posts: 472
Perhaps reset it to factory defaults, theres normally a little button you press in with a pin and whammo the routers back as if it just left the factory, there will be no isp settings and the wireless will require setting up again so use carefully
Thank you might get son to try it tomorrow as I am too nervous Thanks again
bluebottle is offline   Reply With Quote
Old 22-08-2013, 23:33
mac2708
Forum Member
 
Join Date: May 2009
Posts: 3,009
The info and video here should help
http://kb.netgear.com/app/answers/de...fault-settings
mac2708 is offline   Reply With Quote
Old 22-08-2013, 23:52
jsmith99
Forum Member
 
Join Date: Apr 2005
Posts: 14,328
I passed my netgear to a friend when I moved to BT. I reset it to factory settings (via pen point in hole for 20 seconds) and told her to insert the CD and follow the instructions.

One problem she had was distinguishing between two things : the network ID and password, and the router username and password. She seemed to feel they were interchangeable.

I wonder whether you're confusing these two things?
jsmith99 is offline   Reply With Quote
Old 23-08-2013, 20:58
bluebottle
Forum Member
 
Join Date: Aug 2008
Posts: 472
Thank you everyone This is a great forum someone always delivers
the link looks quite easy to understand Thank you and I may be confusing the two [ son is coming round on Monday so will show him all your advice
Thanks again x
bluebottle is offline   Reply With Quote
Old 23-08-2013, 21:06
chrisjr
Forum Member
 
Join Date: May 2004
Location: Reading
Posts: 22,105
Daft question, but the user name and password aren't printed on a label on the bottom of the router are they?
chrisjr is online now   Reply With Quote
Old 24-08-2013, 16:41
bluebottle
Forum Member
 
Join Date: Aug 2008
Posts: 472
Daft question, but the user name and password aren't printed on a label on the bottom of the router are they?
No I just have a mac number and serial number both with a bar code below
no other numbers Thanks for taking the time to read and
reply to this
bluebottle is offline   Reply With Quote
Old 24-08-2013, 17:12
chrisjr
Forum Member
 
Join Date: May 2004
Location: Reading
Posts: 22,105
No I just have a mac number and serial number both with a bar code below
no other numbers Thanks for taking the time to read and
reply to this
Did you buy the router yourself or was it provided by your ISP?

If your ISP provided it and set it up with their specific settings then sometimes they change the default router log-on. And stick a label with the details on the bottom of the router in case you need them.

If you buy it yourself or the ISP don't even open the box before sending it on then chances are there won't be a label, the details will be in the manual instead.
chrisjr is online now   Reply With Quote
Old 24-08-2013, 17:31
jsmith99
Forum Member
 
Join Date: Apr 2005
Posts: 14,328
Did you buy the router yourself or was it provided by your ISP?.............
If you buy it yourself or the ISP don't even open the box before sending it on then chances are there won't be a label, the details will be in the manual instead.
If that's the case, the username is probably 'admin' and the password 'password'.
jsmith99 is offline   Reply With Quote
Old 24-08-2013, 17:31
LION8TIGER
Forum Member
 
Join Date: May 2005
Posts: 7,366
Username = admin
Password = password
...... is the default on a lot of Netgear routers, so if it has been changed from that then reset it as Maxatoria says in post #2 but make sure you have the username and password details to log on to your ISP.
LION8TIGER is offline   Reply With Quote
Old 24-08-2013, 18:10
chrisjr
Forum Member
 
Join Date: May 2004
Location: Reading
Posts: 22,105
If that's the case, the username is probably 'admin' and the password 'password'.
I was sort of thinking the OP had tried these but re-reading the OP now I'm not so sure. I assumed the bit

my default username and password wont work
meant bluebottle had tried the default router details and had failed. So maybe the ISP had changed them and provided them on a label attached to the router.

But I'm now wondering exactly what user name and password bluebottle entered as the wording "my default" could be interpreted as entering something else.
chrisjr is online now   Reply With Quote
 
Reply



Thread Tools Search this Thread
Search this Thread:

Advanced Search

 
Forum Jump


All times are GMT +1. The time now is 15:57.