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Three Like Home: New roaming plan (Three UK)
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Three
21-02-2014
Originally Posted by binary:
“Whilst I'm not at all clued up on the detail of the EU's roaming plans, it's not quite a simple as that,

BBC News - Europe plans to end mobile phone roaming charges”

It's nothing to do with the EU plans though, Three are implementing Feel At Home across Europe of their own initiative. Until then you can purchase the £5 daily EU data add-on for contract customers which gives all-you-can-eat-data whilst in the EU.
enapace
21-02-2014
Actually the EU plans mean basically that you will have a plan that will stretch across entire of the EU so basically the EU will not be considered International it will be part of included minutes.

Feel at home is good though because it will be sooner and already includes America. Actually cheaper for a Three UK customer to use AT&T than it is for there own customers,
binary
21-02-2014
Originally Posted by Three:
“It's nothing to do with the EU plans though, Three are implementing Feel At Home across Europe of their own initiative. Until then you can purchase the £5 daily EU data add-on for contract customers which gives all-you-can-eat-data whilst in the EU.”

Aha, understood.

A fiver a day is too pricey.
Three
21-02-2014
Originally Posted by enapace:
“Actually the EU plans mean basically that you will have a plan that will stretch across entire of the EU so basically the EU will not be considered International it will be part of included minutes.

Feel at home is good though because it will be sooner and already includes America. Actually cheaper for a Three UK customer to use AT&T than it is for there own customers,”

So have I misunderstood? Will Feel At Home be including Europe or is that UK customers will be able to call Europe like they would call someone else in the UK?

I guess that is why Three have terms which say you can't use Feel At Home for more than 3 months a year or something like that. Otherwise US customers would purchase a Three SIM for use all year round!
enapace
21-02-2014
Originally Posted by Three:
“So have I misunderstood? Will Feel At Home be including Europe or is that UK customers will be able to call Europe like they would call someone else in the UK?

I guess that is why Three have terms which say you can't use Feel At Home for more than 3 months a year or something like that. Otherwise US customers would purchase a Three SIM for use all year round!”

Feel At Home allows someone to use there Data Plan wherever they in one of those places allows them to call UK and receive UK Calls. Calls in the country they in are charged at usual price of international calls.

EU plans will allow calls to all EU places and data so You will have An EU plan that will be across entirety of Europe. Feel At Home is likely to be Expanded at a guess I would imagine a few of the holiday places like Greece Spain Turkey are possibly going to be a part of it,

Not exactly as Data is only benefit of using Feel at Home in America obvious solution would be to get a UK friend to set up a 30 day rolling contract get unlimited data and after 3 months cancel it then make a new one. You would just use the Feel at Home sim in a dual sim phone in America.
Three
21-02-2014
Originally Posted by enapace:
“Feel At Home allows someone to use there Data Plan wherever they in one of those places allows them to call UK and receive UK Calls. Calls in the country they in are charged at usual price of international calls.

Not exactly as Data is only benefit of using Feel at Home in America obvious solution would be to get a UK friend to set up a 30 day rolling contract get unlimited data and after 3 months cancel it then make a new one. You would just use the Feel at Home sim in a dual sim phone in America.”

So as I thought, I will soon be able to use my data allowance across the whole of Europe without any roaming fees?
enapace
21-02-2014
Originally Posted by Three:
“So as I thought, I will soon be able to use my data allowance across the whole of Europe without any roaming fees?”

If you consider 2016 soon yes.
Three
21-02-2014
Originally Posted by enapace:
“If you consider 2016 soon yes.”

I thought Europe would be added in 2014 for Three customers.

Quote:
“Also Europe plan/more countries being worked on for 2014”

enapace
21-02-2014
Originally Posted by Three:
“I thought Europe would be added in 2014 for Three customers.”

Yes further places in Europe are going to be added for Three Customers you asked about the Whole of Europe I thought you were on about EU Plans.
steven_good2
20-03-2014
Any rumours about the new country's added to Like Home? Or when we are likely to hear anything??
jabbamk1
25-03-2014
Just thought i'd throw in my personal experience.

Was abroad for a week in a feel at home country, calls and texts worked great and data was surprisingly quick for browsing and downloading. Streaming seemed to be getting throttled though as HD video was unplayable (with buffering every 5 seconds) despite getting fast enough speeds. SD video was more manageable and buffered much much less.

Overall I was impressed, especially at how fast I was able to download files. I shocked myself when I checked the usage stats, over 100 minutes, 12 texts and 17.5GB of data used in 1 week on feel at home.

Yes... 17.5GB of data.... On any other network that would have cost a fortune.
Stiggles
25-03-2014
Originally Posted by jabbamk1:
“Just thought i'd throw in my personal experience.

Was abroad for a week in a feel at home country, calls and texts worked great and data was surprisingly quick for browsing and downloading. Streaming seemed to be getting throttled though as HD video was unplayable (with buffering every 5 seconds) despite getting fast enough speeds. SD video was more manageable and buffered much much less.

Overall I was impressed, especially at how fast I was able to download files. I shocked myself when I checked the usage stats, over 100 minutes, 12 texts and 17.5GB of data used in 1 week on feel at home.

Yes... 17.5GB of data.... On any other network that would have cost a fortune.”

Hope that wasn't a holiday!
jabbamk1
25-03-2014
Originally Posted by Stiggles:
“Hope that wasn't a holiday!”

Haha, it was a bit of both holiday and work

Most of the 17GB was downloading certain files that I needed and were over 1GB in size + downloading youtube videos in the evening.

Oh and for those asking above about feel at home expansion. Three's PR team can answer that one-
Quote:
“We expect to see more countries added to the proposition and we’ll potentially have to be more creative to find solutions to overseas usage costs.”

http://www.mobiletoday.co.uk/news/in...ing_brand.aspx
Daveoc64
26-03-2014
Originally Posted by jabbamk1:
“Was abroad for a week in a feel at home country”

Keeping it secret for a reason!?
canvey
29-03-2014
I am a bit confused by this 'feel at home' plan.

Perhaps someone can help?

Going to the USA.

The Three page is at http://www.three.co.uk/Support/Roami...=1214306357859

Do I have to roam on T-Mobile or A T & T and not anyone else?

The page says that voice calls to the UK cost 20p per minute - I thought they would be free if included in your plan or is it just outside of the plan?

Also if someone from the US were to make a call to my mobile by dialling +44xxxx surely that would not cost me anything, yet the page suggests it would be 99p per minute?

I have never used the service and do not wish to run up a big bill by roaming on the wrong network etc.

Thanks
culabula
29-03-2014
Originally Posted by canvey:
“I am a bit confused by this 'feel at home' plan.

Perhaps someone can help?

Going to the USA.

The Three page is at http://www.three.co.uk/Support/Roami...=1214306357859

Do I have to roam on T-Mobile or A T & T and not anyone else?

The page says that voice calls to the UK cost 20p per minute - I thought they would be free if included in your plan or is it just outside of the plan?

Also if someone from the US were to make a call to my mobile by dialling +44xxxx surely that would not cost me anything, yet the page suggests it would be 99p per minute?

I have never used the service and do not wish to run up a big bill by roaming on the wrong network etc.

Thanks”


First of all, you can only roam on those networks that provide Feel At Home, so no need to worry.

Secondly, nothing will cost you anything as long as you use your plan as you do at home: UK calls, SMS to *UK* numbers and data within your plan. 3-3 calls as per your plan.

Anything else will be charged accordingly.
lem ramsay
29-03-2014
I am back home in Italy right now, taking advantage of Three's Feel at Home... all's good .
jaffboy151
29-03-2014
Ok.. Can anyone answer this for me, phone contract up at the end of the month, and I want to change to the 12 month sim only one plan, will this include feel at home??
I'm off for a road trip in the states in June and plan on using my phone for Skype and listening to some google play tunes plus maybe a bit of YouTube..
culabula
29-03-2014
Originally Posted by jaffboy151:
“Ok.. Can anyone answer this for me, phone contract up at the end of the month, and I want to change to the 12 month sim only one plan, will this include feel at home??
I'm off for a road trip in the states in June and plan on using my phone for Skype and listening to some google play tunes plus maybe a bit of YouTube..”

All plans, even PAYG, include Feel At Home.
jaffboy151
29-03-2014
Great news
Thanks...
jonmorris
29-03-2014
Originally Posted by culabula:
“All plans, even PAYG, include Feel At Home.”

The good thing about PAYG is it enables someone to get a SIM and take advantage straight away, subject to putting some credit on and buying, say, the £15 AYCE add-on.

If you got a contract tomorrow, you'd need to wait 60 days before being allowed to activate roaming. And even though Feel At Home is free, you can't use it without roaming being enabled.
jabbamk1
29-03-2014
Originally Posted by jonmorris:
“If you got a contract tomorrow, you'd need to wait 60 days before being allowed to activate roaming. And even though Feel At Home is free, you can't use it without roaming being enabled.”

30 days now.

And this is far from confirmed but some people have posted on here that Three CS have activated feel at home on a contract sim in under 30 days if you call them and explain why you're going away.
culabula
29-03-2014
Originally Posted by jonmorris:
“The good thing about PAYG is it enables someone to get a SIM and take advantage straight away, subject to putting some credit on and buying, say, the £15 AYCE add-on.

If you got a contract tomorrow, you'd need to wait 60 days before being allowed to activate roaming. And even though Feel At Home is free, you can't use it without roaming being enabled.”

Re PAYG -agreed.
carguy143
29-03-2014
I've just come back from the USA and made full use of Feel At Home although I only used about 4 gb of data which was mostly on maps, uploading photos and email. Streaming was pretty much non existent on either T-Mobile or AT&T. One thing I did notice though, is that the data seems to route back to the UK first kind of like when using a VPN. An easy way to tell this is to connect to a wifi network and go on the BBC website where you'll see lots of adverts. Use the mobile connection instead of wifi and it takes you to the UK version of the site.
culabula
29-03-2014
Originally Posted by jabbamk1:
“30 days now.

And this is far from confirmed but some people have posted on here that Three CS have activated feel at home on a contract sim in under 30 days if you call them and explain why you're going away.”

I can confirm that under varying circumstances they have done it on request -though it's never quite clear what circumstances help.

Last month they did it for my second account when I paid the first bill in advance over the phone. Roaming was activated 10 minutes later.
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