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Old 30-08-2013, 17:12
Glenn A
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Twice this year I have received two pointless e mails from BT when I have exceeded 6GB near the end of the month( I'm on 10 a month). I think this is stupid as I seldom exceed 7 a month by the end and usually my usage is 5.7 a month. Anyone else agree?
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Old 30-08-2013, 18:47
iniltous
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No I don't agree, you would have reason to complain if they didn't email you saying you were close to your download limit and you then exceeded that limit and were charged, but all they are doing is what they say they do for customers on download limited packages
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Old 30-08-2013, 18:52
littleboo
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It's an email, what's the problem ?
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Old 30-08-2013, 18:56
timboy
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No I don't agree, you would have reason to complain if they didn't email you saying you were close to your download limit and you then exceeded that limit and were charged, but all they are doing is what they say they do for customers on download limited packages
It is BT we are talking about here though, no matter what they do it is the wrong thing for some people.
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Old 30-08-2013, 19:22
Glenn A
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It's an email, what's the problem ?
They used to send you a warning if you went over 7, so going over 6 on the 30th of the month is a bit how much. However, compared with AO Hell that I used to be with, BT are miles better.
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Old 31-08-2013, 18:15
beerhunter2
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They used to send you a warning if you went over 7, so going over 6 on the 30th of the month is a bit how much.
"a bit much"?

The OP should be thanking his/her ISP for the warning - not moaning about it.

BTW, the OP said "near the end of the month", not the 30th
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Old 31-08-2013, 20:01
DUNDEEBOY
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One of the principal reasons I left bt was the constant over limit fees despite being at work all day
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Old 31-08-2013, 20:48
LION8TIGER
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Twice this year I have received two pointless e mails from BT when I have exceeded 6GB near the end of the month( I'm on 10 a month). I think this is stupid as I seldom exceed 7 a month by the end and usually my usage is 5.7 a month. Anyone else agree?
I sort of agree but all these things are automated so I don't let them annoy me any more .... I used to take them personally .
10GB/PM may be enough for you Glenn and others but it is a very small/mean allowance for most, that is what I would find annoying if money was tight and I had no other choice than BT.
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Old 31-08-2013, 21:03
chinchin
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Go with talktalk. Unlimited and cheaper.
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Old 28-09-2013, 02:22
david16
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Tesco mobile send you text messages to remind you to top up by a certain date to receive triple credit for the following month.

So it's not just BT who send a messages to warn or remind you.
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Old 28-09-2013, 03:31
chinchin
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My friend often had problems with BT and their usage limits, they also have a way of distorting the figures. He left BT for TalkTalk and is much happier with them.
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Old 28-09-2013, 08:45
ney
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Go with talktalk. Unlimited and cheaper.
Don't go with Talktalk there are to many mixed reviews about them.
Im on unlimited with BT Infinity and im lucky of I get near 40gb some months. The now im at 22.75gb used in this month so far.

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Old 28-09-2013, 09:28
beerhunter2
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My friend often had problems with BT and their usage limits, they also have a way of distorting the figures. .
That is just paranoia. What you use is what you use and EVERY byte (up or down) counts. There is no way of "distorting" that.
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