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BT usage limit |
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#1 |
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Forum Member
Join Date: Jan 2010
Location: Cumbria
Posts: 16,967
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BT usage limit
Twice this year I have received two pointless e mails from BT when I have exceeded 6GB near the end of the month( I'm on 10 a month). I think this is stupid as I seldom exceed 7 a month by the end and usually my usage is 5.7 a month. Anyone else agree?
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#2 |
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Forum Member
Join Date: Sep 2008
Posts: 534
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No I don't agree, you would have reason to complain if they didn't email you saying you were close to your download limit and you then exceeded that limit and were charged, but all they are doing is what they say they do for customers on download limited packages
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#3 |
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Forum Member
Join Date: Nov 2003
Location: South Coast
Posts: 892
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It's an email, what's the problem ?
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#4 |
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Forum Member
Join Date: Oct 2001
Posts: 26,381
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Quote:
No I don't agree, you would have reason to complain if they didn't email you saying you were close to your download limit and you then exceeded that limit and were charged, but all they are doing is what they say they do for customers on download limited packages
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#5 |
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Forum Member
Join Date: Jan 2010
Location: Cumbria
Posts: 16,967
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Quote:
It's an email, what's the problem ?
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#6 |
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Forum Member
Join Date: Mar 2006
Location: Hampshire, England
Posts: 7,172
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Quote:
They used to send you a warning if you went over 7, so going over 6 on the 30th of the month is a bit how much.
The OP should be thanking his/her ISP for the warning - not moaning about it. BTW, the OP said "near the end of the month", not the 30th |
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#7 |
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Forum Member
Join Date: Jun 2005
Posts: 56,295
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One of the principal reasons I left bt was the constant over limit fees despite being at work all day
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#8 |
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Forum Member
Join Date: May 2005
Posts: 7,978
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Quote:
Twice this year I have received two pointless e mails from BT when I have exceeded 6GB near the end of the month( I'm on 10 a month). I think this is stupid as I seldom exceed 7 a month by the end and usually my usage is 5.7 a month. Anyone else agree?
.10GB/PM may be enough for you Glenn and others but it is a very small/mean allowance for most, that is what I would find annoying if money was tight and I had no other choice than BT. |
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#9 |
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Forum Member
Join Date: Oct 2003
Location: Great Britain
Posts: 32,514
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Go with talktalk. Unlimited and cheaper.
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#10 |
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Forum Member
Join Date: Nov 2001
Location: Central Belt
Posts: 12,277
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Tesco mobile send you text messages to remind you to top up by a certain date to receive triple credit for the following month.
So it's not just BT who send a messages to warn or remind you. |
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#11 |
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Forum Member
Join Date: Oct 2003
Location: Great Britain
Posts: 32,514
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My friend often had problems with BT and their usage limits, they also have a way of distorting the figures. He left BT for TalkTalk and is much happier with them.
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#12 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,701
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Quote:
Go with talktalk. Unlimited and cheaper.
Im on unlimited with BT Infinity and im lucky of I get near 40gb some months. The now im at 22.75gb used in this month so far. Darren |
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#13 |
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Forum Member
Join Date: Mar 2006
Location: Hampshire, England
Posts: 7,172
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Quote:
My friend often had problems with BT and their usage limits, they also have a way of distorting the figures. .
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