TalkTalk don't half make me angry

Kane_Smith · 31-08-2013, 12:11

I ordered a Sim only deal from their website, for £7.50 a month, this includes Blackberry Boost. It then arrives and i put it in my Phone, and bear in mind the phone is open to any network. I Put the SIM card in and boot up the phone. The phone boots and apparently the (SIM is not Provisioned:2)

I ring TalkTalk up and they have no idea what the problem is, so they tell me I have to wait until Monday to get answer.

So i wanted to cancel the contract, before i could even use the damn thing and they hung up on me!

teletv · 31-08-2013, 14:42

sim not provisioned usually means an inactive sim. (IE, it hasn't been switched on yet)

Kane_Smith · 31-08-2013, 15:07

Quote:

Originally Posted by teletv

sim not provisioned usually means an inactive sim. (IE, it hasn't been switched on yet)

Thank you for your response, i just called them to activate the sim

henrywilliams58 · 12-01-2014, 04:35

How are people finding TalkTalk Mobile?

I am thinking of switching from Three Mobile and have a PAC code at the ready.

Andrew_Rigney · 12-01-2014, 05:20

Talk talk are known to have the worst customer services in the UK don't do it!!

jchamier · 12-01-2014, 11:48

Quote:

Originally Posted by henrywilliams58

How are people finding TalkTalk Mobile?

I am thinking of switching from Three Mobile and have a PAC code at the ready.

Its on the Vodafone network. Make sure you test Vodafone coverage and data speeds before you move from Three !

henrywilliams58 · 12-01-2014, 15:42

Quote:

Originally Posted by jchamier

Its on the Vodafone network. Make sure you test Vodafone coverage and data speeds before you move from Three !

Vodafone works for me at home but my wife who is on a very good grandfathered deal has Three Home Signal which is excellent and so makes up for the poor Three signal - and my number is registered on it.

But I understand that the TalkTalk "signal strength" is not the same as the Vodafone "signal strength" as it uses surplus capacity.

I got the PAC code from Three basically as i was trying to negotiate a good 12 month SIM only deal and they called my bluff. Three have stopped giving discounts or kick backs via Carphone Warehouse or Quidco so they must be attracting business.

qasdfdsaq · 12-01-2014, 16:51

Quote:

Originally Posted by henrywilliams58

But I understand that the TalkTalk "signal strength" is not the same as the Vodafone "signal strength" as it uses surplus capacity.

No the signal strength is identical.

31-08-2013, 12:11	#1
Kane_Smith Forum Member Join Date: Jun 2012 Location: Liverpool Posts: 144	TalkTalk don't half make me angry I ordered a Sim only deal from their website, for £7.50 a month, this includes Blackberry Boost. It then arrives and i put it in my Phone, and bear in mind the phone is open to any network. I Put the SIM card in and boot up the phone. The phone boots and apparently the (SIM is not Provisioned:2) I ring TalkTalk up and they have no idea what the problem is, so they tell me I have to wait until Monday to get answer. So i wanted to cancel the contract, before i could even use the damn thing and they hung up on me!

31-08-2013, 14:42	#2
teletv Forum Member Join Date: Jan 2004 Location: Birmingham Posts: 893	sim not provisioned usually means an inactive sim. (IE, it hasn't been switched on yet)

31-08-2013, 15:07	#3
Kane_Smith Forum Member Join Date: Jun 2012 Location: Liverpool Posts: 144	Quote: Originally Posted by teletv sim not provisioned usually means an inactive sim. (IE, it hasn't been switched on yet) Thank you for your response, i just called them to activate the sim

12-01-2014, 04:35	#4
henrywilliams58 Forum Member Join Date: Oct 2012 Location: London Posts: 4,710	How are people finding TalkTalk Mobile? I am thinking of switching from Three Mobile and have a PAC code at the ready.

12-01-2014, 05:20	#5
Andrew_Rigney Forum Member Join Date: Jun 2012 Posts: 17	Talk talk are known to have the worst customer services in the UK don't do it!!

12-01-2014, 11:48	#6
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,392	Quote: Originally Posted by henrywilliams58 How are people finding TalkTalk Mobile? I am thinking of switching from Three Mobile and have a PAC code at the ready. Its on the Vodafone network. Make sure you test Vodafone coverage and data speeds before you move from Three !

12-01-2014, 15:42	#7
henrywilliams58 Forum Member Join Date: Oct 2012 Location: London Posts: 4,710	Quote: Originally Posted by jchamier Its on the Vodafone network. Make sure you test Vodafone coverage and data speeds before you move from Three ! Vodafone works for me at home but my wife who is on a very good grandfathered deal has Three Home Signal which is excellent and so makes up for the poor Three signal - and my number is registered on it. But I understand that the TalkTalk "signal strength" is not the same as the Vodafone "signal strength" as it uses surplus capacity. I got the PAC code from Three basically as i was trying to negotiate a good 12 month SIM only deal and they called my bluff. Three have stopped giving discounts or kick backs via Carphone Warehouse or Quidco so they must be attracting business.

12-01-2014, 16:51	#8
qasdfdsaq Inactive Member Join Date: Jan 2007 Posts: 3,286	Quote: Originally Posted by henrywilliams58 But I understand that the TalkTalk "signal strength" is not the same as the Vodafone "signal strength" as it uses surplus capacity. No the signal strength is identical.

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TalkTalk don't half make me angry