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Old 21-09-2013, 00:49
Sexbomb
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Have a genuine copy of the hologram disc from MS but i cannot reinstall this without the product key. The problem i have is that the COA faded over time now and it's impossible for me to read the characters on the sticker to type in the serial into the boxes

Will MS give me a new key if i tell them what's happened?
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Old 21-09-2013, 05:46
chappie
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if its already installed on your PC, download "speccy" it will show you the COA number
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Old 21-09-2013, 10:31
evil c
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If you bought the retail version of XP and still have the receipt then you can contact Microsoft here: http://support.microsoft.com/kb/811224

If it was the OEM version (i.e. it came pre-installed) then you need to contact the vendor.
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Old 21-09-2013, 17:23
shhftw
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Install Linux. Microsoft and Chinese ink, eh?
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Old 22-09-2013, 19:40
Loobster
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if its already installed on your PC, download "speccy" it will show you the COA number
No, it won't. It will show you the generic bulk OEM number that was used to pre-activate the copy of XP. That won't work with a real disk.

If the disk you have is the generic Microsoft OEM disk that came with your computer, it will pre-activate XP on installation, you won't need a key.
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Old 22-09-2013, 19:52
Maxatoria
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The question is that is this a machine from a big box sifter like dell/ibm/hp/compaq etc or just something from a smaller company, if its from a big boy you could just get a disk from them and it would auto authenticate normally due to it being able to use the key on the disk and a key in the bios and if its happy you're sorted

if it was from a smaller company the chances of them recording your key are probably sweet fanny adams but it can't hurt to ask as some may of put the extra effort in, but generally i'd say the chances of getting the cd key are pretty low but these days everyone's scrapping machines with xp so you may be able to visit the councils tip and take a sneaky photo of a COA and use that assuming the versions of XP you have and what the CD are match
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Old 22-09-2013, 21:21
Orbitalzone
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I had an XP key that I got from an OEM Advent laptop and it was the code that just kept giving (or activating) on a number of test machines I tried it on. Obviously it's not legitimate so I burnt each PC after testing it and sat in the naughty corner for an hour....but it certainly made a joke on product activation where this OEM product key just kept allowin reactivations on various computer make and models.
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