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Dropped calls on EE
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anyonefortennis
24-09-2013
Originally Posted by jchamier:
“http://osxdaily.com/2012/08/20/field...ength-numbers/

To get the PLMN when you get into Field Test, tap on MM Info, then Serving PLMN.

On mine I get "Mobile Country Code" which says 234 and "Mobile Network Code" which says 30.

If you're on 4G then you might want to turn this off first as the menus are completely different and I've no idea where the PLMN is shown.

Sometimes Field Test shows inaccurate numbers after the Country Code or Network Code, my work Vodafone right now is showing "2341" and "151" which are extra 1 digits on the end. Just reboot the phone and try again.

As to locking to a specific legacy brand, on the iPhone you can choose "EE" or you can choose "EE (3G)" which is how it shows the two brands. Assuming good coverage the (3G) brackets bit doesn't actually mean 3G signal!”

I've got 2 EE carriers listed but it doesn't say which one is 3G and which one is 4G. Oh I just chose the 2nd EE on the list and suddenly I have 4 bars on my signal.
steffangl
24-09-2013
Originally Posted by anyonefortennis:
“How do you do that please?”

*3001#12345#* Call

Choose MM info, then serving PLMN. Mobile network code 30=T-Mob, 33=Orange.
anyonefortennis
24-09-2013
It's gone back to one bar again.
anyonefortennis
24-09-2013
Originally Posted by steffangl:
“*3001#12345#* Call

Choose MM info, then serving PLMN. Mobile network code 30=T-Mob, 33=Orange.”

It says mobile network code 304. Can I change it?
anyonefortennis
24-09-2013
Originally Posted by steffangl:
“*3001#12345#* Call

Choose MM info, then serving PLMN. Mobile network code 30=T-Mob, 33=Orange.”

I got 30 when I switched to the first EE on the servers list. What does that mean regarding the signal?
anyonefortennis
24-09-2013
I got a -77 signal which I think means a poor reception.
jabbamk1
24-09-2013
Originally Posted by anyonefortennis:
“I got a -77 signal which I think means a poor reception.”

Quite the opposite, that's a really good signal.

On most phones that would show as 5 bars.
anyonefortennis
24-09-2013
Originally Posted by jabbamk1:
“Quite the opposite, that's a really good signal.

On most phones that would show as 5 bars.”

Oh I thought less than -100 as bad. Then why are my calls not coming through and why am I getting an engaged tone when I make calls all the time?
anyonefortennis
24-09-2013
Originally Posted by jabbamk1:
“Quite the opposite, that's a really good signal.

On most phones that would show as 5 bars.”

It's -117 now. Is that good or bad?
jabbamk1
24-09-2013
Originally Posted by anyonefortennis:
“It's -117 now. Is that good or bad?”

Bad.

-120 is unacceptable
-100 is poor but usable
-90 is acceptable/decent
-80 is good
-70 is excellent
-60 is the best
-50 means your phone is plugged into the mast... literally
anyonefortennis
24-09-2013
Originally Posted by jabbamk1:
“Bad.

-120 is unacceptable
-100 is poor but usable
-90 is acceptable/decent
-80 is good
-70 is excellent
-50/-60 means your phone is plugged into the mast... literally”

OK thanks. So is there anything I can do to fix it?
jabbamk1
24-09-2013
Originally Posted by anyonefortennis:
“OK thanks. So is there anything I can do to fix it?”

Step 1- Buy a tent
Step 2- Buy canned food
Step 3- Buy a can opener
Step 4- pack a bag with essentials
Step 5- Use sitefinder to find your nearest mast
Step 6- Walk to nearest mast with everything described in step 1-4.
Step 7- Once you've found the mast check dbm rating
Step 8- If dbm is around -60 move onto step 9. If not then re do step 5.
Step 9- set up tent and camp under mast

Hope this helps
Kierankay
24-09-2013
How do you check your signal like that on O2?
DevonBloke
24-09-2013
Originally Posted by jabbamk1:
“Step 1- Buy a tent
Step 2- Buy canned food
Step 3- Buy a can opener
Step 4- pack a bag with essentials
Step 5- Use sitefinder to find your nearest mast
Step 6- Walk to nearest mast with everything described in step 1-4.
Step 7- Once you've found the mast check dbm rating
Step 8- If dbm is around -60 move onto step 9. If not then re do step 5.
Step 9- set up tent and camp under mast

Hope this helps ”

I think you might need a large lump hammer as well. You may find it won't hit -60 directly under the mast so in the night you'll have to break into the compound, scale the mast and bash one of the antenna bars until it's horizontal to the ground. You'll be like a sick animal under a heat lamp but hey!, great signal.
Hahahahahahah
reclusive46
24-09-2013
Originally Posted by jchamier:
“I wonder if you're jumping between Orange and T-Mobile services (both showing as 'EE' to confuse) as both 3G networks still exist in the majority of places.

I gather calls can't be handed over between so that causes drops.

The 4G project should eventually switch off one of the two in your area, and the 'EE' branding means you shouldn't notice any difference except no calls dropping.

Depending on your handset and OS you might be able to lock it to one of the legacy brands. On iPhones you can use Field Test to see the PLMN number 234-33 = Orange, 234-30 = T-Mobile.”

That seems to be the problem. It switches from T-Mobile to Orange but drops during the switch.

Out of interest, I know 4G drops down to 3G in calls but can it drop straight to 2G for calls instead? I only ask this as I get 2G on T-Mobile OK on the 1800mhz band but don't get 3G on the 2100mhz in most of my house.
jabbamk1
24-09-2013
Originally Posted by reclusive46:
“That seems to be the problem. It switches from T-Mobile to Orange but drops during the switch.

Out of interest, I know 4G drops down to 3G in calls but can it drop straight to 2G for calls instead? I only ask this as I get 2G on T-Mobile OK on the 1800mhz band but don't get 3G on the 2100mhz in most of my house.”

Yes, it can hand over to 3G and 2G if i remember correctly.
jabbamk1
24-09-2013
Originally Posted by DevonBloke:
“I think you might need a large lump hammer as well. You may find it won't hit -60 directly under the mast so in the night you'll have to break into the compound, scale the mast and bash one of the antenna bars until it's horizontal to the ground. You'll be like a sick animal under a heat lamp but hey!, great signal.
Hahahahahahah”

I thought that bit was implied
Colin_London
24-09-2013
Originally Posted by DevonBloke:
“I think you might need a large lump hammer as well. You may find it won't hit -60 directly under the mast so in the night you'll have to break into the compound, scale the mast and bash one of the antenna bars until it's horizontal to the ground. You'll be like a sick animal under a heat lamp but hey!, great signal.
Hahahahahahah”

ROFLMAO!
Adamuk
25-09-2013
Originally Posted by reclusive46:
“That seems to be the problem. It switches from T-Mobile to Orange but drops during the switch.

Out of interest, I know 4G drops down to 3G in calls but can it drop straight to 2G for calls instead? I only ask this as I get 2G on T-Mobile OK on the 1800mhz band but don't get 3G on the 2100mhz in most of my house.”

I've been telling EE for months that calls drop near my home because of the handover between T-Mobile and Orange. The guys at the end of the phone couldn't care less tbh the phone gradually loses all reception, drops the call, then almost instantly goes back up to full. It's irritating, and as EE have yet to admit there's a problem I don't have any confidence it'll be fixed.
enapace
25-09-2013
Originally Posted by DevonBloke:
“I think you might need a large lump hammer as well. You may find it won't hit -60 directly under the mast so in the night you'll have to break into the compound, scale the mast and bash one of the antenna bars until it's horizontal to the ground. You'll be like a sick animal under a heat lamp but hey!, great signal.
Hahahahahahah”

Haha you would know by our resident mast watcher
neilybealy
25-09-2013
i've been getting the same dropped calls and 5 second silence. also each time i dial voicemail i never hear how many messages i have because it cuts out briefly

still got to july next year in contract with t-mobile but i'll be switching to 3 as i've had enough of the crap signal and lack of switchover to the stronger network
Minardi
25-09-2013
In the process of moving my business phones away from Orange due to this very problem. It's unusable. Heading for O2, which works. Going to test my personal phone on 3, to see what it's like, used to be very poor but my friends who've switched recently tell me it's much better now.
paulker
25-09-2013
Well, I was talking to my wife today in a totally different area of Glasgow to where I normally am. There was a T-Mobile mast right in front of me. All was going well for a whole 6 minutes and boom, call failed.

What the hell is going on ?
DevonBloke
25-09-2013
They're struggling to do the upgrades and keep it all going at the same time.
Having said that I thought you were all upgraded up there.
It's up and down like a whore's knickers down here. Two rural MBNL cells were off completely yesterday. I was trying to find a new customer's farm and Siri wouldn't play at all!
They keep turning Plymouth LTE on and off as well. It's off this morning but was on 2 days ago and a week ago before that.

Incidentally, what happens if Mr Salmond get's his way? Apart from him appearing on BBC news sitting in a big leather chair, smoking a cigar and stroking a white cat?
Jair_Sharp
25-09-2013
did anyone catch watchdog over a week ago on BBC 1 about this its beacuse of the phone if your on 4g switching back to 3g to make calls because Extremely Expensive haven't yet set up the network to allow the phones to make calls on 4g as yet so when the phones switch back it over loads the 3g network and drops calls .
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