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Dropped calls on EE
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enapace
25-09-2013
Originally Posted by Jair_Sharp:
“did anyone catch watchdog over a week ago on BBC 1 about this its beacuse of the phone if your on 4g switching back to 3g to make calls because Extremely Expensive haven't yet set up the network to allow the phones to make calls on 4g as yet so when the phones switch back it over loads the 3g network and drops calls .”

It may cause problems but there is no way it would overload the capacity. They have 2x20MHz of 2100MHz there is no way they are at capacity. It may be causing a fault I will give you that but it won't be overloading it. I can see this problem happening for maybe a 6-8 months more than being resolved. If I remember right EE are meant to reach 70% coverage by december.
paulker
25-09-2013
Originally Posted by DevonBloke:
“They're struggling to do the upgrades and keep it all going at the same time.
Having said that I thought you were all upgraded up there.
It's up and down like a whore's knickers down here. Two rural MBNL cells were off completely yesterday. I was trying to find a new customer's farm and Siri wouldn't play at all!
They keep turning Plymouth LTE on and off as well. It's off this morning but was on 2 days ago and a week ago before that.

Incidentally, what happens if Mr Salmond get's his way? Apart from him appearing on BBC news sitting in a big leather chair, smoking a cigar and stroking a white cat? ”

Mr salmond can go and stuff his power cravings. I am Scottish but want to stay British. Scotland would be even more insignificant without engerland
drivel
25-09-2013
Originally Posted by Jair_Sharp:
“did anyone catch watchdog over a week ago on BBC 1 about this its beacuse of the phone if your on 4g switching back to 3g to make calls because Extremely Expensive haven't yet set up the network to allow the phones to make calls on 4g as yet so when the phones switch back it over loads the 3g network and drops calls .”

Unless they deploy VoLTE, otherwise any 4G network will not support voice.
matty1000kk
25-09-2013
No problems in Colchester with dropped calls but I just can't receive any when the phone is connected to 4G at home! The process of switching down to 3G to pick up the call just does not happen for some reason. It works fine at work which is just over a mile away and in the town centre but at both locations I am connected to a different mast so it must be network related. If I manually set the phone to 3G or 2G calls come through fine. Apparently the network team are looking at it but no fix as of yet.
alanwarwic
25-09-2013
VoLTE is essentially VOIP which no doubt will be fun and games when implemented
paulker
27-09-2013
Things seem to be a lot better today. Hope this continues.
The Lord Lucan
27-09-2013
Originally Posted by Jair_Sharp:
“did anyone catch watchdog over a week ago on BBC 1 about this its beacuse of the phone if your on 4g switching back to 3g to make calls because Extremely Expensive haven't yet set up the network to allow the phones to make calls on 4g as yet so when the phones switch back it over loads the 3g network and drops calls .”

Watchdog.. ah those guys. The guys who make tech journalists look like geniuses. They should have explained this far better. No 4G network in the UK supports Voice over 4G. In fact few in the world do, it is coming to the UK soon... Likely via EE first.

3G isn't being overloaded in areas where things have been upgraded. There is so many upgrades going on, with so many sites offline for this that sometimes it struggles. You don't do a roll out like EE has done for 4G (or like Three & EE has done with DC-H) without causing disruption and occasionally breaking things. Vodafone was on watchdog because of this when they were upgrading so many sites in London before their 4G launch, Due to sites being offline it overloaded the remaining sites (call drops/data weirdness) or caused coverage issues (no signal/slow speeds).

Finally.. I wouldn't say EE are expensive. Compare them to the current competition and 4G networks abroad. They are well placed.
anyonefortennis
27-09-2013
Originally Posted by The Lord Lucan:
“Watchdog.. ah those guys. The guys who make tech journalists look like geniuses. They should have explained this far better. No 4G network in the UK supports Voice over 4G. In fact few in the world do, it is coming to the UK soon... Likely via EE first.

3G isn't being overloaded in areas where things have been upgraded. There is so many upgrades going on, with so many sites offline for this that sometimes it struggles. You don't do a roll out like EE has done for 4G (or like Three & EE has done with DC-H) without causing disruption and occasionally breaking things. Vodafone was on watchdog because of this when they were upgrading so many sites in London before their 4G launch, Due to sites being offline it overloaded the remaining sites (call drops/data weirdness) or caused coverage issues (no signal/slow speeds).

Finally.. I wouldn't say EE are expensive. Compare them to the current competition and 4G networks abroad. They are well placed.”

Watchdog did say that 4G did not support voice calls, only data services. And £36 a month plus is not cheap for a poor phone service.
The Lord Lucan
27-09-2013
Originally Posted by anyonefortennis:
“Watchdog did say that 4G did not support voice calls, only data services. And £36 a month plus is not cheap for a poor phone service.”

Mobile technology is variable.. whats best in one area may not be the best in another. EE & Three as part of MBNL are by far the most advanced networks in the UK. Poor...? pfft. <shake my head>

Sim Only O2 & EE are pretty much the same at entry level. Yes, Voda currently throwing in heaps of data, because they have a tiny roll out. Massive roll outs cost money.. where you can't discount your tariff..

Have we heard how O2 & Voda are doing 4G customer wise?
jabbamk1
27-09-2013
Originally Posted by The Lord Lucan:
“Mobile technology is variable.. whats best in one area may not be the best in another. EE & Three as part of MBNL are by far the most advanced networks in the UK. Poor...? pfft. <shake my head>

Sim Only O2 & EE are pretty much the same at entry level. Yes, Voda currently throwing in heaps of data, because they have a tiny roll out. Massive roll outs cost money.. where you can't discount your tariff..

Have we heard how O2 & Voda are doing 4G customer wise?”

Vodafone had ~20,000 sign ups on day 1.
anyonefortennis
27-09-2013
Originally Posted by The Lord Lucan:
“Mobile technology is variable.. whats best in one area may not be the best in another. EE & Three as part of MBNL are by far the most advanced networks in the UK. Poor...? pfft. <shake my head>

Sim Only O2 & EE are pretty much the same at entry level. Yes, Voda currently throwing in heaps of data, because they have a tiny roll out. Massive roll outs cost money.. where you can't discount your tariff..

Have we heard how O2 & Voda are doing 4G customer wise?”

No. Personally I could care less about 4G. I just want my phone to make and receive calls which it's not with EE.
enapace
27-09-2013
Originally Posted by The Lord Lucan:
“Mobile technology is variable.. whats best in one area may not be the best in another. EE & Three as part of MBNL are by far the most advanced networks in the UK. Poor...? pfft. <shake my head>

Sim Only O2 & EE are pretty much the same at entry level. Yes, Voda currently throwing in heaps of data, because they have a tiny roll out. Massive roll outs cost money.. where you can't discount your tariff..

Have we heard how O2 & Voda are doing 4G customer wise?”

Hmm agreed it does it cost money not that Vodafone doesn't have. Honestly surprised Three are launching with the Samsung cabinets figured that would of delayed there rollout. Agreed Vodafone did have a crap rollout even O2 had more initial places.
The Lord Lucan
27-09-2013
Originally Posted by jabbamk1:
“Vodafone had ~20,000 sign ups on day 1.”

8000 of that in one deal
The Lord Lucan
27-09-2013
Originally Posted by enapace:
“Hmm agreed it does it cost money not that Vodafone doesn't have. Honestly surprised Three are launching with the Samsung cabinets figured that would of delayed there rollout. Agreed Vodafone did have a crap rollout even O2 had more initial places.”

Pretty sure Three is doing both. Sammy is being used in London for sure.

Originally Posted by anyonefortennis:
“No. Personally I could care less about 4G. I just want my phone to make and receive calls which it's not with EE.”

As i said.. One network is not a solution for everyone.
jabbamk1
27-09-2013
Originally Posted by The Lord Lucan:
“8000 of that in one deal ”

Most likely yeh haha. Can imagine a lot of businesses switching day 1.
jabbamk1
27-09-2013
Originally Posted by The Lord Lucan:
“As i said.. One network is not a solution for everyone.”

Unless you live in North Korea
anyonefortennis
27-09-2013
Originally Posted by jabbamk1:
“Unless you live in North Korea”

The Lord Lucan
27-09-2013
Originally Posted by jabbamk1:
“Unless you live in North Korea”

There are NO Problems in the Democratic People's Republic of Korea. Coverage is 120% of the population and they have the fastest speeds in the universe
enapace
27-09-2013
Originally Posted by jabbamk1:
“Unless you live in North Korea”

Actually there is 2 in North Korea. One is a 2G network and One is a 3G network.
jabbamk1
27-09-2013
Originally Posted by enapace:
“Actually there is 2 in North Korea. One is a 2G network and One is a 3G network.”



Way to ruin my joke
The Lord Lucan
27-09-2013
You shall always be known as the ruiner of jokes.. from this day forth.
japitts
28-09-2013
Originally Posted by jchamier:
“I wonder if you're jumping between Orange and T-Mobile services (both showing as 'EE' to confuse) as both 3G networks still exist in the majority of places.

I gather calls can't be handed over between so that causes drops.”

You gather incorrectly. This functionality had to be inplace before any Orange sites could be decomissioned.

Originally Posted by jchamier:
“IThe 4G project should eventually switch off one of the two in your area, and the 'EE' branding means you shouldn't notice any difference except no calls dropping.”

Correct on the eventual switch-off of the Orange network code.
jchamier
29-09-2013
Originally Posted by japitts:
“You gather incorrectly. This functionality had to be inplace before any Orange sites could be decomissioned.”

Thanks it surprised me too, but I can see some handsets not understanding they can roam between network codes.

Quote:
“Correct on the eventual switch-off of the Orange network code.”

I guess EE took the T-Mob code for the 4G/EE branding, as that had (at the time) the MBNL faster speeds although Orange had more mast sites. Next 24 months will be interesting
reclusive46
29-09-2013
Originally Posted by jchamier:
“Thanks it surprised me too, but I can see some handsets not understanding they can roam between network codes.


I guess EE took the T-Mob code for the 4G/EE branding, as that had (at the time) the MBNL faster speeds although Orange had more mast sites. Next 24 months will be interesting ”

EE seems to use most of T-Mobile's systems.
enapace
29-09-2013
Originally Posted by jchamier:
“I guess EE took the T-Mob code for the 4G/EE branding, as that had (at the time) the MBNL faster speeds although Orange had more mast sites. Next 24 months will be interesting ”

That is likely completely true MBNL had already begun and Orange masts were added in later likely was just easier to continue using T-Mobile code. Agreed all networks should have around 98% coverage on 4G and far superior 3G networks.
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