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Laptop Keys not working


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Old 25-09-2013, 18:58
Abomination
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Hi,

My sister's HP laptop seems to have an odd problem, and I was hoping someone might have at least an idea of what it might be.

The u, o, p and l keys don't seem to work at all. Even when using the on-screen keyboard, these letters just won't appear. My sister has been unable to log in, or do very much at all.... On repeated attempts the 'p' key brings up a 'projected screen' menu, and the 'l' brings up a 'lock screen' menu.

If anyone has any suggestions of what to do I'd be most grateful
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Old 25-09-2013, 19:20
max99
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Check the 'Windows Key' isn't stuck down.
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Old 25-09-2013, 19:45
Abomination
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That seems to be the problem... I have to keep pressing it to get those specific letters working. Have you any idea on how this could be fixed?

Thanks
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Old 25-09-2013, 20:48
psionic
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Replacement keyboard are usually pretty easy to find on places like Ebay and not very expensive. YouTube also has videos showing how to replace the keyboard for many models.
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Old 26-09-2013, 00:33
LION8TIGER
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You may be able to remove the key and see what the matter is, might just need cleaning.
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