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Western Digital Passport Essential not working


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Old 25-09-2013, 21:51
Red Arrow
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I've been given a Western Digital Passport Essential 500GB external hard drive to look at from a friend as it isn't working.

I've tried plugging it into a couple of USB ports using a couple of different cables and each time a light comes on the hard drive and you can hear it spinning but nothing comes up on Windows. It's just not detecting any sort of device being connected.

I've just taken the hard drive out of it case hoping to see if I can plug it directly into my hard drive caddy but it doesn't appear to have a standard 2.5" hard drive IDE or SATA connection.

Anyone got any idea on what I can try to either get it working or connecting it up without using the USB port on it?
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Old 25-09-2013, 23:02
LION8TIGER
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Someone posted about these some time ago and I believe they look like this out of the case, pure junk in my opinion, I don't think there is much you can do (sorry).
Some people posted on Google that a Y cable like this was needed to make them work, is that what your friend was using ?
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Old 26-09-2013, 09:03
Red Arrow
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Yeah that's exactly like how it looks, useless connection.

My friend isn't using that type of cable, but I think I have one somewhere to give it a go. Thanks.
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Old 26-09-2013, 09:12
psionic
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Doesn't the PCB come off, and reveal standard SATA connections on the back of the drive?
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Old 26-09-2013, 09:44
chrisjr
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Doesn't the PCB come off, and reveal standard SATA connections on the back of the drive?
I've seen a few YouTube videos showing various people stripping down one of these drives. From those it would appear the USB connector is integrated onto the main drive electronics PCB rather than being a simple plug in unit.

WD appear to be using a specific type of drive for these units rather than just a bog standard unit with add on electronics to make it USB.
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Old 26-09-2013, 09:45
Red Arrow
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Doesn't the PCB come off, and reveal standard SATA connections on the back of the drive?
It seems to be actually part of the drive with no way to come off.
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