Quote:
I missed a trick there as I recently subscribed to a BT TV Youview 12 months offer (on the back of my Infinity 2) so I could lower my Sky TV costs, so I couldn't threaten to leave, it would have been obvious that I wasn't going to leave. However... in 12 months' time, I will know
exactly what to do!

Yeah, threatening to leave always seems to work best with companies. I'm always doing it with Sky, BT and insurance companies. If you add it all up you save £thousands over the years. Better in our pocket than theirs