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Are Three any good?
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johnathome
02-10-2013
Originally Posted by Thine Wonk:
“I have to say switching network mode regularly is a very odd thing to do. If you have a reasonable 3G signal it shouldn't be an issue, maybe you need a new battery or a better phone first!”

Well maybe it's the 3g signal in the middle of the factory/clean room that is causing the battery drain?

If i just have 2g and data the battery has more than 50% at the end of 14 hours.
daveyfs
02-10-2013
Originally Posted by Zee_Bukhari:
“It also says you're in Wales which is a bad area on all networks, so as I said its best to check with a free PAYG card first.”

Sorry, the bit in bold is erroneous, especially as the OP's profile says south Wales, which is predominantly urban and has similar coverage characteristics to any other part of England or Scotland given varying topography. Indeed, I've seen a lot of posters from S Wales on here (and its my experience too) stating that their coverage on Three is very good compared to other networks.

Is there maybe a touch of the 'Its Wales so it must be a bit backward' going on here?
lost boy
02-10-2013
Originally Posted by Zee_Bukhari:
“UK call centre means nothing, as EE in my books is the worst customer service I've ever dealt with in my life. They are rude, they LIE through their teeth, and they have a very laid back "cant be bothered" attitude, on my than one occasion.”

Here here, couldn't put it better myself.

In fact, before I fled them (Orange) I used to hope for the Indian call centre - that way, when I caught them out in a lie then they'd at least have the decency to be ashamed of it... Not a quality that could be applied to the UK call centre staff.
gary77
02-10-2013
Originally Posted by jabbamk1:
“No, Just use Hullomail.

There is no limit on the one plan.

Here is evidence of a high usage scenario-
https://www.dropbox.com/s/orihpfwg14...creenshots.png”

I doubt i would use that much but nice to know i won't have to worry about limits. Shame about the Visual Voicemail but it's not a deal breaker.
sancheeez
02-10-2013
Originally Posted by lost boy:
“In fact, before I fled them (Orange) I used to hope for the Indian call centre - that way, when I caught them out in a lie then they'd at least have the decency to be ashamed of it... Not a quality that could be applied to the UK call centre staff.”

Indeed.

In my last job, they took out a HUGE contract which involved off-shoring a lot of work to India. The Indian guys always made a BIG effort to do their job well (though I must admit their skills were not always up to the same standard). This was explained to us as partly cultural but also because if they didn't make an effort they would simply be got rid of. There was always a MASSIVE waiting list of people waiting for their job.

Jobs with UK (and I suspect most Western countries) were seen as a prime catch with many educated Indian up and comers.

I've also experienced more "meh" attitude from UK based staff than I have from Indian based.

In fact, shoving "UK based call centres" as a selling point for a company always struck me as being slightly racist! (Or encouraging customers to be ....)
SkyPlatinum
02-10-2013
Originally Posted by enapace:
“Not sure why anyone needs Wi Fi on an unlimited data plan with how wide spread the 3G is anyway so that not really a negative to be honest. Three's Indoor coverage should increase dramatically in London in December when they turn on 4G 1800MHz. So EE will offer only faster speeds signal should be pretty similar. Think you will find that EE has far worse customer service compared to Three as well so that isn't a plus either. I agree that 2G backup is a short coming but that is only a matter of time now before even that is resolved.

The advantages of EE are to be clear. Better 4G coverage at moment and 2G backup and double speeds [Though unless you tethering little point of that one].”

How about EE swap, which gives customers the option to upgrade their phone for a fee every 6 months mid contract. Do three offer this facility ?

On the £51 per month tariff you can change your phone for £49 every six months. There is some value in that for some people, the type of people that want the latest iphone every year for example
jabbamk1
02-10-2013
Originally Posted by SkyPlatinum:
“How about EE swap, which gives customers the option to upgrade their phone for a fee every 6 months mid contract. Do three offer this facility ?

On the £51 per month tariff you can change your phone for £49 every six months. There is some value in that for some people, the type of people that want the latest iphone every year for example”

Dat premium price!

(Also it's from £49, an iPhone switch is more like £250 on £36pm tariff + you have to give the original phone back)
sancheeez
02-10-2013
Originally Posted by SkyPlatinum:
“On the £51 per month tariff you can change your phone for £49 every six months. There is some value in that for some people, the type of people that want the latest iphone every year for example”

£51 a month!!!!! (And that doesn't even get you unlimited data!)

Whats the contract length on that?

I pay £18 a month. So if thats a 24 month contract then thats £792 you're actually paying for the phone! No wonder they don't mind upgrading you. And you then start a new contract. (ie. it resets) And the phone you trade in has to be in perfect condition.

Doesn't sound like good value to me ....

(I ditched contract phones years ago now. 30 day roller and I upgrade once the phone I want drops to what I regard as a sensible price and the one I currently have still has some trade in value)
sancheeez
02-10-2013
To be honest. You're wasting your time trying to convince me.

My primary concern above all others is unlimited data (inc. tethering) with a decent signal and as little contract tie in as possible. No-one comes close to Three on those terms ...
enapace
02-10-2013
Originally Posted by SkyPlatinum:
“How about EE swap, which gives customers the option to upgrade their phone for a fee every 6 months mid contract. Do three offer this facility ?

On the £51 per month tariff you can change your phone for £49 every six months. There is some value in that for some people, the type of people that want the latest iphone every year for example”

No they don't but honestly it really isn't needed. Differences between last years model and this years are quite similar honestly. Take the iPhone 5S and 5 they are extremely similar with very little change in the device it self. I think two years now is the right sort of length you need replace your phone to notice a difference in performance honestly any sooner and it not worth the extra cost. All high end devices are extremely fluid these days. I can see Three eventually offering a similar sort of plan not sure when but eventually. It does seem to be becoming a main stream thing now all 4 major American networks now do it think if it had been done in past it would of been more important but now I don't.

Originally Posted by jabbamk1:
“Dat premium price!

(Also it's from £49, an iPhone switch is more like £250 on £36pm tariff + you have to give the original phone back)”

Yeah I can't imagine ever paying £51 for a mobile phone a month that is just a bit crazy specially as I would still be limited on what I could do.
jabbamk1
02-10-2013
Originally Posted by enapace:
“ I think two years now is the right sort of length you need replace your phone to notice a difference in performance honestly..”

I agree, but personally i'm against two year contracts. It's too long a tie in with no real benefit to the consumer. I think 12 months or 18 months would be the perfect contract length.
enapace
02-10-2013
Originally Posted by jabbamk1:
“I agree, but personally i'm against two year contracts. It's too long a tie in with no real benefit to the consumer. I think 12 months would be the perfect contract length.”

It is a bit long I agree on that one but can't see it changing any time soon. I think cutting roaming charges is the far more important thing at the moment and glad it is happening.

Three has it's disadvantages main one obviously indoor coverage and rural coverage but it is working towards fixing those and hope it succeeds.
coachtrip_fan99
02-10-2013
For what its worth, here's my experience...

I used to love giffgaff. But its just a shame that O2s network is terrible. I could hardly ever use data. ( same when I was on O2 directly - before anyone tries to blame giffgaff)

After speaking to a friend, I got a 3 one plan sim card for £15 a month. With £61 topcashback.

What a difference! Much better data coverage. I can tether. Its unlimited. I did a speed test and got over 20mbps.

Free 4g starting from December too.

Only contacted customer support once, just to double check that my PAC thing was scheduled to go through. Although they seemed to be in India, they were very helpful. And the port over went through fine.

Best thing I ever did.
oilman
02-10-2013
Originally Posted by johnathome:
“I keep looking at 3 network bu 35t doesn't it drain the phone battery quicker?

At work i have my phone set to 2g then swap to 3g on my. breaks. Does ore being permanently on 3g suck the life out of it?.”

3g does use more juice than 2g but nowhere near as much as wifi. I turn off wifi whenever im out. Still you should get a full day on 3g mode. Perhaps your battery is dying?
November_Rain
02-10-2013
Thanks for the feedback. So far, so good then, overall. I'll be sticking with Giffgaff until my goodybag expires on the 19th but then I'll be trialling Three. I've ordered a couple of sim cards from other networks also just in case, but hopefully Three will prove themselves during the trial run.
sancheeez
02-10-2013
I went from o2 to Three and, same as coachtrip_fan99, the data signal quality was night and day. Massive improvement.

But as usual, thats location dependent so not a guarantee ....
Zee_Bukhari
02-10-2013
Originally Posted by SkyPlatinum:
“How about EE swap, which gives customers the option to upgrade their phone for a fee every 6 months mid contract. Do three offer this facility ?

On the £51 per month tariff you can change your phone for £49 every six months. There is some value in that for some people, the type of people that want the latest iphone every year for example”

what planet are you on? the majority of us don't have that kind of money to spend on mobile for such a poor service, in reality those deals are terrible.

As others said I don't do 24 month contracts, but did take a12 month one plan sim only deal with that £61 cashback as I know I wont be leaving three anytime soon.

Originally Posted by gary77:
“Does Three support Visual Voicemail for iPhones? and whats the tethering limit on the One plan if anyone knows”

I used between October-November last year 500GB so pretty sure its very high limit if there is one.
xreyuk123
02-10-2013
If you're thinking about moving networks, best thing to do is get a PAYG sim card and try it out when you go to your normal areas (I.E work, home, pub etc)
WelshBluebird
02-10-2013
Originally Posted by daveyfs:
“Sorry, the bit in bold is erroneous, especially as the OP's profile says south Wales, which is predominantly urban and has similar coverage characteristics to any other part of England or Scotland given varying topography. Indeed, I've seen a lot of posters from S Wales on here (and its my experience too) stating that their coverage on Three is very good compared to other networks.

Is there maybe a touch of the 'Its Wales so it must be a bit backward' going on here?”

It really depends on where you are. Some parts of South Wales are also very rural. And even in areas that aren't, the mountainous nature of some parts mean mobile signal can be awful. Certainly going up the valleys north of Pontypridd, Three get a lot worse.
Gari P
03-10-2013
Originally Posted by WelshBluebird:
“It really depends on where you are. Some parts of South Wales are also very rural. And even in areas that aren't, the mountainous nature of some parts mean mobile signal can be awful. Certainly going up the valleys north of Pontypridd, Three get a lot worse.”

I agree with that! Hence why I usually carry around a 2nd mobile, usually on Vodafone!

And to answer the OP, as others have said, there is no better test than a PAYG SIM from your prospective network for testing purposes. Don't rely on the coverage maps. Apparently I should get excellent indoor coverage but I don't! BUT Three have sent me a Home Signal box (NEC femtocell) FOC so now I have 5 bar indoor coverage
If Three have good coverage where you're most likely to use your phone then you will not be disappointed.
johnathome
03-10-2013
Originally Posted by oilman:
“3g does use more juice than 2g but nowhere near as much as wifi. I turn off wifi whenever im out. Still you should get a full day on 3g mode. Perhaps your battery is dying?”

I hope not as it's a brand new Nexus 4, funnily enough wifi doesn't seem to bother the battery. Maybe it's because i'm in the middle of the factory and it keeps hunting for the 3g signal?
jabbamk1
03-10-2013
Originally Posted by johnathome:
“I hope not as it's a brand new Nexus 4, funnily enough wifi doesn't seem to bother the battery. Maybe it's because i'm in the middle of the factory and it keeps hunting for the 3g signal?”

That's why. A phone will use more power searching for stronger signal when connected to a weaker signal.
Sniffle774
03-10-2013
I've been very impressed with them in the two weeks since I moved across from VF. Signal coverage has been better a lot better around my local area, so no regrets so far. Nice to also be able to not worry about my data allowance as well.
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