I requested my unlock code for my iPhone 5 via the unlock request page on the Vodafone site on Sunday and it states that its usually issued within 48 hrs, although it states that if they need to contact the manufacturer it could take longer.
I called VF last night as its was over 72 hrs and they couldn't see anything on my account (although I did get an auto reply confirming the request and my details with a reference so assuming its in the process but not actioned?) when I said it was an iPhone she said thats why and they would need to contact Apple and there may be a backlog. Not sure if thats just an excuse? Anyone recently had their iPhone unlocked via VF? How long does the process take if they have to contact Apple? Getting frustrated as my PAC code runs out in 5 days
I called VF last night as its was over 72 hrs and they couldn't see anything on my account (although I did get an auto reply confirming the request and my details with a reference so assuming its in the process but not actioned?) when I said it was an iPhone she said thats why and they would need to contact Apple and there may be a backlog. Not sure if thats just an excuse? Anyone recently had their iPhone unlocked via VF? How long does the process take if they have to contact Apple? Getting frustrated as my PAC code runs out in 5 days