Digital Spy

Search Digital Spy
 

DS Forums

 
 
 

vodafone


Reply
Thread Tools Search this Thread
Old 11-10-2013, 16:39
kcspurs
Forum Member
 
Join Date: Sep 2008
Posts: 700

anyone else having problems sending text and no signal today
kcspurs is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 11-10-2013, 18:26
daclick
Forum Member
 
Join Date: Aug 2005
Posts: 3,218
Best thing to do is go have a look at the network forums on the voda site. To start things off where are you?
daclick is offline Follow this poster on Twitter   Reply With Quote
Old 11-10-2013, 21:55
kcspurs
Forum Member
 
Join Date: Sep 2008
Posts: 700
braintree essex
kcspurs is offline   Reply With Quote
Old 14-10-2013, 13:58
Lee_Vodafone
Forum Member
 
Join Date: Jul 2009
Posts: 82
Hi kcspurs,

I've just checked our eForum and can see that we've had a couple of other customers report similar issues here.

If where you live is covered by the post code quoted I'd recommend keeping an eye on the thread for further updates from our Network Specialists.

However, if it isn't could you update the thread with the relevant information, as per step 7 of our troubleshooting guide here, so we can investigate things further?

Kind regards,

Lee

Web Relations

Vodafone UK
Lee_Vodafone is offline   Reply With Quote
Old 14-10-2013, 20:06
kcspurs
Forum Member
 
Join Date: Sep 2008
Posts: 700
thanks lee. i did ring vodafone aswell and they said theres no problems and has put me on 2g for now.

ill keep checking that site.
kcspurs is offline   Reply With Quote
Old 15-10-2013, 12:39
Lee_Vodafone
Forum Member
 
Join Date: Jul 2009
Posts: 82
You're welcome kcspurs.

Fingers crossed that normal service resumes soon for you.

Kind regards,

Lee

Web Relations

Vodafone UK
Lee_Vodafone is offline   Reply With Quote
Old 16-10-2013, 22:08
kcspurs
Forum Member
 
Join Date: Sep 2008
Posts: 700
i phoned vodafone again today.

my phone still keeps losing signal on 2g.
i get the x on the signal bar then ask me what network to select.

vodafone text me something that will work. but once i got off the phone i relised its the same steps that i was told to do last saturday.

im 2 months into a 12month sim only contract and i cant even get signal at home.
kcspurs is offline   Reply With Quote
Old 21-10-2013, 09:34
Lee_Vodafone
Forum Member
 
Join Date: Jul 2009
Posts: 82
Hi kcspurs,

Rest assured that my colleagues on the eForum will post an update in the thread I linked you to last week as soon as one is available.

Thanks,

Lee

Web Relations

Vodafone UK
Lee_Vodafone is offline   Reply With Quote
 
Reply



Thread Tools Search this Thread
Search this Thread:

Advanced Search

 
Forum Jump


All times are GMT +1. The time now is 01:40.