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BT Youview Extra channels not working?


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Old 13-10-2013, 21:41
psionic
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Anyone having problem receiving the extra streaming channels this evening?

Internet is fine and the on demand content works fine. Just the streaming channels aren't working and giving an error code on screen IPC6016
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Old 13-10-2013, 22:26
ney
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Anyone having problem receiving the extra streaming channels this evening?

Internet is fine and the on demand content works fine. Just the streaming channels aren't working and giving an error code on screen IPC6016
Have a look here. There seems to be a problem with extra channels.
https://www.bt.com/consumerFaultTrac...g.do?pageId=31

Darren
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Old 13-10-2013, 22:30
psionic
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Have a look here. There seems to be a problem with extra channels.
https://www.bt.com/consumerFaultTrac...g.do?pageId=31

Darren
Cheers. Didn't see that when I looked on the BT service status earlier.

I also notice others are reporting it on the BT Community Forums too.
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Old 13-10-2013, 22:34
ney
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Cheers. Didn't see that when I looked on the BT service status earlier.

I also notice others are reporting it on the BT Community Forums too.
That's Ok I don't subscribe to the extra channels. I just have the BT player unlimited and the BT sports channels.

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Old 14-10-2013, 17:55
psionic
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It seems BT had major multicast problems last night which affected loads of customers. Thankfully it was only down for a few hours. It's all working fine again now. First outage I've experienced since the service started.
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Old 14-10-2013, 19:13
The Sack
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Mine was off for a couple of hours last night as well
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Old 16-10-2013, 09:07
smcbeath
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http://community.bt.com/t5/YouView-f...ht/false#M7268

Just back from my nightshift, and i have lost bt sport channels, sd+hd, but i still have espn sd+hd. Incase anyone else is missing any channels. Will try a rescan later on.
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