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Old 14-10-2013, 20:48
paulker
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Question.

As you guys know I am an EE 4g customer but I am going to Oz next month.

I have bought a sim to use on Pay as you go and I will be buying an add on.

1st Q Do I have to use 3's sister network Vodafone or can I use Telstra or Optus and still get the Feel at home tariff?

2nd Q In the T&C's it says streaming wont be as fast using the phone abroad. Does anyone have any experience of this in Australia or any other Feel at Home country for that matter?

Many thanks guys & gals
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Old 14-10-2013, 21:32
tdenson
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Question.

As you guys know I am an EE 4g customer but I am going to Oz next month.

I have bought a sim to use on Pay as you go and I will be buying an add on.

1st Q Do I have to use 3's sister network Vodafone or can I use Telstra or Optus and still get the Feel at home tariff?

2nd Q In the T&C's it says streaming wont be as fast using the phone abroad. Does anyone have any experience of this in Australia or any other Feel at Home country for that matter?

Many thanks guys & gals
I am also an EE 4G customer and was out in Oz last November. I had local SIMs for both Telstra and Optus, one in my iPhone and one in my iPad (I had heard that Voda was the worst reception of the 3). I don't remember the costs but IMO it's usually better to use local SIMs than a UK based contract.
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Old 14-10-2013, 21:37
JFC
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Question.

As you guys know I am an EE 4g customer but I am going to Oz next month.

I have bought a sim to use on Pay as you go and I will be buying an add on.

1st Q Do I have to use 3's sister network Vodafone or can I use Telstra or Optus and still get the Feel at home tariff?

2nd Q In the T&C's it says streaming wont be as fast using the phone abroad. Does anyone have any experience of this in Australia or any other Feel at Home country for that matter?

Many thanks guys & gals

I believe that you can use any Aus networks,

When this is action in continental Europe, download speeds tend to be about 1 - 2 meg so streaming is possible at a push but that all depends on how good/sh1t their network is
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Old 14-10-2013, 21:48
jabbamk1
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Can only use Vodafone network.
http://www.three.co.uk/Support/Roami...=1214306367219

No idea about speeds.
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Old 14-10-2013, 21:52
tdenson
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Further to my previous,I thought you were talking about an EE plan. I now realise it's with 3. That sure does look a good deal and as I also have a 3 contract as well as my EE one I would almost certainly take advantage of if travelling again to one of those 7 countries.
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Old 14-10-2013, 21:55
paulker
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I am also an EE 4G customer and was out in Oz last November. I had local SIMs for both Telstra and Optus, one in my iPhone and one in my iPad (I had heard that Voda was the worst reception of the 3). I don't remember the costs but IMO it's usually better to use local SIMs than a UK based contract.
It would have been better to use local sims last last year. This new thing from 3 has only been in action for a few months.

There is a fly in the ointment though. You still need a local sim to make local calls and texts. Pain in the a**. I'll need to carry two phones. Will also need to buy a mobile broadband sim for my ipad mini. $$$$$$
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Old 14-10-2013, 21:59
dangetti
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If you take the Three sim you can use that for calls texts and data
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Old 14-10-2013, 22:05
Zee_Bukhari
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if you use a lot of minutes, it may be of some advise to sign up for The One Plan 18 1 month rolling and cancel when you get back, if you need to or would like to call more, 2000 any network minutes and 5000 minutes to 3 numbers.
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Old 14-10-2013, 22:27
paulker
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if you use a lot of minutes, it may be of some advise to sign up for The One Plan 18 1 month rolling and cancel when you get back, if you need to or would like to call more, 2000 any network minutes and 5000 minutes to 3 numbers.
Did think of that but I doubt I'll spend more than 300 minutes calling the uk with such a large time difference. The data is he best bit with a fair usage of 25gb . Shame the connection is throttled for steaming. Oh well
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Old 14-10-2013, 23:48
Adam14
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The only thing is that Vodafone AU doesn't have very good coverage. I found that it basically only worked in the main cities.

If you plan to go to the outback and more rural areas, then Telstra or Optus are better.
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Old 15-10-2013, 00:24
kevb999
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I have the Three all in one 18 tariff and currently south of Brisbane. The signal locks onto Vodafone AU. I can call and text the UK with excellent call quality. One down side is that with voda it wont let you get data in oz, so got myself an Optus payg sim for local calls/texts and data which I stuck in my other phone. Think overall that optus seems better for coverage when venturing further out. I have noticed that on my account the minutes I am using to call the UK are coming off my 3-3 minutes. Cant grumble really as used over 100 mins to the UK and not cost me any extra.
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Old 15-10-2013, 00:35
enapace
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The only thing is that Vodafone AU doesn't have very good coverage. I found that it basically only worked in the main cities.

If you plan to go to the outback and more rural areas, then Telstra or Optus are better.
Yeah it puzzling really why the coverage is so low as it not down to spectrum as they have both 850MHz and 900MHz. Also not down to lack of funds as both Three and Vodafone aren't exactly strapped for cash.

Really interesting thing was they didn't participate in Australia 4G Auction at all guessing they relying on 4G 1800MHz completely.
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Old 15-10-2013, 05:40
natbike
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My brother is in Oz at the moment, he uses a local sim and Localphone.com (with their Australian dial through numbers). His local sim (an MVNO on Optus) gives unlimited local calls and 4GB data for 40 AUD per month (payg). This means that calls cost 0.6ppm/1.9ppm to the UK (landline/mobile).

I've used the Three like home service in Italy last month and it is locked to the sister network. Calls were fine, great quality, but data was only good for basic browsing/email. I wanted to be able to remotely access my work PC (RDP from phone) but this was not possible. I also had my Mifi with a three broadband sim and this was the same when using a laptop (permitted on mobile broadband sims, not phone contracts).

I applaud three for the effort, but it could not be described as "like home" for me. At home the service is fast, versatile and very useful - even browsing was like dialup on both devices while abroad. So if you want to use it for more than Facebook updates and email, buy a local sim (even a three one) and your speeds will really be "like at home".
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Old 17-10-2013, 14:41
culabula
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Some thoughts on the matter.

There is no way this new "Feel At Home" offering, from a data point of view is any way as good as the previous 3Like Home offering from 3UK or the current 3Like Home offering from Three Ireland.

Data speeds were very slow in Italy, for example; my Three Ireland SIM in a 4 chugged away merrily over there whereas my Three UK SIM could barely raise a smile in an iPhone 5.

Likewise here in Dublin, my new 5s will barely function even when roaming on sister network Three Ireland. Access to Meteor and Vodafone Ireland seems to be defeated and one has to switch to O2 Ireland to achieve anything resembling normal, useable speeds.

In addition, Feel Like Home, in whatever way they have crippled speeds seems to exact a terrible toll on battery life and my power just plummets when roaming in Dublin.

This is not the case when using my Three Ireland voice SIM or PAYG SIM in my iPad roaming on Three UK as part of 3Like Home. Speeds are perfectly acceptable and there is no impact on battery life on any device.
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Old 17-10-2013, 15:02
paulker
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I bought a 20 top up voucher which I havnt redeemed yet. Can I get a refund on it? EE's new tariffs which I could transfer to include roaming for calls and texts.
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Old 17-10-2013, 16:27
Everything Goes
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My brother is in Oz at the moment, he uses a local sim and Localphone.com (with their Australian dial through numbers). His local sim (an MVNO on Optus) gives unlimited local calls and 4GB data for 40 AUD per month (payg). This means that calls cost 0.6ppm/1.9ppm to the UK (landline/mobile).

I've used the Three like home service in Italy last month and it is locked to the sister network. Calls were fine, great quality, but data was only good for basic browsing/email. I wanted to be able to remotely access my work PC (RDP from phone) but this was not possible. I also had my Mifi with a three broadband sim and this was the same when using a laptop (permitted on mobile broadband sims, not phone contracts).

I applaud three for the effort, but it could not be described as "like home" for me. At home the service is fast, versatile and very useful - even browsing was like dialup on both devices while abroad. So if you want to use it for more than Facebook updates and email, buy a local sim (even a three one) and your speeds will really be "like at home".
Funnily enough I know someone who was in Italy on Three and had issues with the Internet too so your not alone. I'm not sure why though!?
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Old 17-10-2013, 17:42
Zee_Bukhari
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I bought a 20 top up voucher which I havnt redeemed yet. Can I get a refund on it? EE's new tariffs which I could transfer to include roaming for calls and texts.
you cant refund it
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Old 17-10-2013, 17:51
paulker
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I called up and I cant refund even though I have not activated the voucher. Its poor service tbh. I can buy anything from Apple and I have two weeks to return even having used it.

I could understand if I had activated it. I also see that 3's returns policy is poor even for online orders.
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Old 17-10-2013, 18:19
jabbamk1
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Hmmm. So it seems calls and texts are working fine but data is being throttled or limited in some way. Not sure what to think is that.
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Old 18-10-2013, 09:59
culabula
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I called up and I cant refund even though I have not activated the voucher. Its poor service tbh. I can buy anything from Apple and I have two weeks to return even having used it.

I could understand if I had activated it. I also see that 3's returns policy is poor even for online orders.
Why not just use it? Then switch.
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Old 18-10-2013, 12:03
Adam14
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I was recently in Denmark and was excited at first to see that I was in another Three country, so could get "Feel at Home".

However, I had the same of problem - the internet was practically useless. It hardly makes you "Feel at Home!"
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Old 18-10-2013, 12:29
culabula
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I was recently in Denmark and was excited at first to see that I was in another Three country, so could get "Feel at Home".

However, I had the same of problem - the internet was practically useless. It hardly makes you "Feel at Home!"
Indeed. I just gave out to them on Twitter about it. Three Ireland responded but Three UK have so far not got back to me.
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