Interesting weekend i've had with the HH5. Yesterday (infact most of the last few days) I was getting a lot of disconnects infact it got so bad to the point where 1 disconnect I lost 6MB and I was only connected at 48MB but it seems to have fixed itself and now I back up to:

5. VDSL uptime: 0 days, 08:12:13
6. Data rate: 14826 / 57059
7. Maximum data rate: 14799 / 57104
8. Noise margin: 6.0 / 5.7
9. Line attenuation: 0.0 / 21.2
10. Signal attenuation: 0.0 / 20.4

and:

Line state: Connected
Connection time: 0 days, 08:12:30
Downstream: 55.72 Mbps
Upstream: 14.48 Mbps

it appears that the HH5 spends the first week or so rebooting and testing your connection. Mine went down to 33Mbit at one point but its fine now.

5. VDSL uptime: 7 days, 03:01:18
6. Data rate: 20000 / 79995
7. Maximum data rate: 31086 / 115061
8. Noise margin: 12.8 / 13.9
9. Line attenuation: 0.0 / 6.1


Line state: Connected
Connection time: 7 days, 03:01:50
Downstream: 78.12 Mbps
Upstream: 19.53 Mbps

Interestingly the broadband checker says all of this for my line too:

Featured Products


Downstream Line Rate(Mbps)


Upstream Line Rate(Mbps)


Downstream Range(Mbps)


Availability Date
High Low High Low
FTTC Range A (Clean) 52.4 37.8 12.2 7.6 -- Available
FTTC Range B (Impacted) 45.8 22.5 12.2 6.3 -- Available

WBC ADSL 2+ Up to 1 -- 1 to 3.5 Available
ADSL Max Up to 1 -- 0.75 to 2.5 Available
WBC Fixed Rate 0.5 -- -- Available
Fixed Rate 0.5 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available

Not that long ago the checkers themselves we're indicating about 35MB for the line (Down from 41.6 at first) Very strange why it's jumped the way it has all of a sudden

Now it's went down again:

5. VDSL uptime: 0 days, 00:02:45
6. Data rate: 14680 / 48994
7. Maximum data rate: 14810 / 57053
8. Noise margin: 6.1 / 8.9
9. Line attenuation: 0.0 / 21.3
10. Signal attenuation: 0.0 / 20.4
11. Data sent/received: 0.0 MB / 0.0 MB

Line I said, it will until it's happy with the state of your line

How long does it normally take to complete? 2 and a half weeks i've had the hub now though and still disconnecting as I showed. Thought it was usually 10 days to settle?

Is it possible to use a RJ45 cable from the red WAN Port of the HH5 to the filtered faceplate on my NTE5 socket. Reason i'm asking is that I have a 20 metre Ethernet cable going from my Openreach modem to my netgar router which is going under floorboards.

Hi,

I'm thinking about getting BT infinity for home, but already have a really good router (no built in modem) and want to carry on using it. I'm coming from VirginMedia, so don't know what hardware is involved in the BT infinity setup. I guess we will only have FTC, and then copper to the house, so would there only one unit installed with filters on the telephone sockets, or an openreach modem connected to a HH5? What would you recommend for the best configuration?

Thanks for any help or tips.

Cheers,

Jon

If you are getting a new install it will be a home hub 5 which has a built in modem. You will still have to use filters if you have the old style unfiltered faceplate. BT are going over to self install so you do not get the separate modem anymore.

Hi,

I currently have BT Infinity Option 3 200mbps FTTP with a Home Hub 3 plugged into a Openreach modem which also has the backup battery. I have now recieved a Home Hub 5 which does not need the Openreach modem as far as I understand but if I remove it does the backup battery plug into the HH5?