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BT internet log in changes help please


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Old 20-10-2013, 11:04
HDMI
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bt internet.com have changed their internet log on screen I now have to log in with my bt phone log and password then to get my e-mail I have to log in again with my usual log in and password and I my partner cant log in using their log in and password as bt does not recognise it can anyone help please
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Old 20-10-2013, 13:31
DANCE OF DEATH
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I don't I just login with my e-mail and password and it logs me in to all my account and e-mails..
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Old 20-10-2013, 13:34
gomezz
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Are you still on Yahoo or on the new mail system?
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Old 20-10-2013, 15:40
HDMI
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I was on bt yahoo until bt changed the log on page
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Old 20-10-2013, 15:51
-GONZO-
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Email and password for me, nothing's really changed logging in apart from the page where you log in to.
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Old 20-10-2013, 15:54
LurkingGood
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Just logged ontomy BT Internet e-mails.

No problems.
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Old 21-10-2013, 10:04
HDMI
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I now have to log in with my old bt phone account log and password then I have to log in with the log in and password I have been using for years together any e-mail why do I have to log in twice
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Old 25-10-2013, 15:39
battlezone
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I have now been forced to use the new system. Log in here, log in there...

It is useless. ATM I can still read emails via my phone via the yahoo app but that is going to cease soon. Also, BT are not going to provide an app to replace it. Which means going through the same hoops on the phone to read mails.

Absolute CR*P!
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Old 26-10-2013, 13:41
rjack
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I have now been forced to use the new system. Log in here, log in there...

It is useless. ATM I can still read emails via my phone via the yahoo app but that is going to cease soon. Also, BT are not going to provide an app to replace it. Which means going through the same hoops on the phone to read mails.

Absolute CR*P!
totally agree
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Old 26-10-2013, 15:07
Neilnjones
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Just changed my home page to Yahoo- lost all my favourites.

How do I reinstate them.

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Old 27-10-2013, 08:52
Neilnjones
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found them.
On the new Yahoo home page there is "more yahoo sites"

Products and services > various options > one being

My Yahoo - that produced my original site.

Whether that will be removed will have to wait and see.
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Old 29-10-2013, 11:25
Neilnjones
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Lost favourites

Disappeared after one day-hitting My Yahoo now directs me to log on to My Bt.
Unable to find the route to favourites that was available yesterday.
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Old 29-10-2013, 19:28
gianni
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I can't work out what the dickens they are up to. The e-mail (for me anyway) is still hosted by Yahoo.

Here is a login page that seems to work: https://login.yahoo.com/config/mail?.partner=bt

It avoids the BT homepage and actually allows you to stay logged in, unlike the BT login which has no such facility.
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Old 29-10-2013, 21:40
moviesman
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This new system is crap.When I want to see my E-Mails Ive got to put in my details then it goes to the bt page then Ive got to put in my E-Mail address then the password before I see anything.Ive to do this twice.I wish they had left it alone as this new Btyahoo log is something else.Im changing my E-Mails to another site. Horrendous.
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Old 07-11-2013, 21:45
Scotlass
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Just changed my home page to Yahoo- lost all my favourites.

How do I reinstate them.

I did too, no warning about this, and I'm having the same problem on having to log in twice to reach emails, altogether a poor service
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Old 08-11-2013, 00:37
Mystic Eddy
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http://bookmarks.yahoo.com still allows me to see my bookmarks/favourites. There's an option to export them for use from a web browser too.
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Old 08-11-2013, 04:18
d'@ve
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And when you finally have logged in twice, and try the speedtest, that's even crapper. Tells me the download speed is 57Mbps when I can see from netmeter and Windows Task Manager that it's 71 Mbps.

They (still) can't even get their speedtest software to work properly in the middle of the night!
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Old 20-12-2013, 20:13
thenetworkbabe
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Anyone who has been transferred already to BT's own email from BT Yahoo have a view on the BT mail spam filter? Yahoo seems to me to be stopping almost all the spam these days, and that includes the lethal ones? I am still going through to bt yahoo on the email address I use (which isn't my primary address) and wondered if BT mail is going to be as reliable??
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Old 31-12-2013, 12:56
DuncanEmery
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Can no longer create a shortcut just to e-mail I have to go through their main site first and log in every time.. absolute shambles.
If this remains like this in New Year I will just go back to using my Gmail account again
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Old 04-01-2014, 18:22
thenetworkbabe
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Seems to be a mess developing. its asking for logins daily, and its linking to a BTmail login page, or a yahoo login page seemingly randomly. The actual emails are still going to a btyahoo address with a BT yahoo logo- whether I login via BTmail, or use the bt yahoo favourite link for the email page, or log in via yahoo. Looks like a partial, slow moving change in progress?

And there's still the doubt whether the original BT email address I am using, which they have now linked to the dud unused, superflous, broadband address they gave me, is going to transfer with the dud unused address....
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Old 04-01-2014, 19:13
LCDMAN
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Just enable pop or IMAP in the BT email settings and use a client like Thunderbird to read your email.
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