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Samsung Smart Hub Issues


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Old 20-10-2013, 16:52
Waldy
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Join Date: May 2001
Location: Portsmouth
Posts: 186

Hi there,
is anyone else having issues with Smart Hub this weekend? When I press the Smart Hub button I just get a grey box that displays "Installing". Smart Hub never appears. I tried restarting and pulling the plug but no joy.
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Old 31-10-2013, 21:30
Waldy
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Join Date: May 2001
Location: Portsmouth
Posts: 186
The genius from Samsung support suggested that I launch Smart Hub, press the blue button and select Reset Smart Hub.
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Old 31-10-2013, 21:44
kingdave
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Join Date: Apr 2004
Location: Manchester
Posts: 1,314
You're not connected to a smart DNS like Unblock Us by any chance are you?

I was having this problem for ages then found out it was because my IP address was changing but not registering with Unblock Us. Every time I want to access the smart hub now I visit the Unblock Us web page to register my new IP address with their system and Smart Hub then works fine.
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