DS Forums

 
 

Warranty / returns on Google Play store


Reply
Thread Tools Search this Thread
Old 25-10-2013, 15:07
Juc1
Forum Member
 
Join Date: Apr 2011
Posts: 103

Hi all,

I am considering getting the new Nexus 5 from the Google Play store so I am just wondering - what happens if some defect arises in the phone - do I return it to a UK address and if so do they return it quickly and would they supply me with a temporary phone (I guess not ) On the Nexus 4 page it mentions Seoul (screenshot here) so I hope they don't mean you should return the Nexus 4 to Seoul.
Juc1 is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 25-10-2013, 15:13
gavo360
Forum Member
 
Join Date: Jan 2009
Location: Sheffield
Posts: 1,568
When my nexus 4 was faulty Google first sent me a new nexus which also included packaging to sent my old nexus back to Google. It was a UK address. Good service, I didn't have to wait for Google to check my phone before replacing it.
gavo360 is offline   Reply With Quote
Old 25-10-2013, 15:37
flagpole
Inactive Member
 
Join Date: Jan 2003
Posts: 43,524
it's a regular UK retail transaction.

you have all the usual rights.
flagpole is offline   Reply With Quote
Old 26-10-2013, 10:35
Juc1
Forum Member
 
Join Date: Apr 2011
Posts: 103
When my nexus 4 was faulty Google first sent me a new nexus which also included packaging to sent my old nexus back to Google. It was a UK address. Good service, I didn't have to wait for Google to check my phone before replacing it.
OK that sounds good, thanks...
Juc1 is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 04:54.