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Warranty / returns on Google Play store
Juc1
25-10-2013
Hi all,

I am considering getting the new Nexus 5 from the Google Play store so I am just wondering - what happens if some defect arises in the phone - do I return it to a UK address and if so do they return it quickly and would they supply me with a temporary phone (I guess not ) On the Nexus 4 page it mentions Seoul (screenshot here) so I hope they don't mean you should return the Nexus 4 to Seoul.
gavo360
25-10-2013
When my nexus 4 was faulty Google first sent me a new nexus which also included packaging to sent my old nexus back to Google. It was a UK address. Good service, I didn't have to wait for Google to check my phone before replacing it.
flagpole
25-10-2013
it's a regular UK retail transaction.

you have all the usual rights.
Juc1
26-10-2013
Originally Posted by gavo360:
“When my nexus 4 was faulty Google first sent me a new nexus which also included packaging to sent my old nexus back to Google. It was a UK address. Good service, I didn't have to wait for Google to check my phone before replacing it.”

OK that sounds good, thanks...
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