Gets a 2nd contract phone put on my name so I pay for myself and daughters phone with tmobile. her phone is working brilliant and has done for a while. gets myself one which came today from carphone warehouse. have had nothing but problems, I set it up and could make calls but no messages were sending. gets onto tmobile 150 spoke to a man who stated my phone was a payg one. told him no its not its a 24 month contract..he then preceded to chop me off so I had to ring back again.
gets another lady who said my account isn't set up for this new phone yet and said she'd do something her end to the settings etc and it should work tomorrow with txt messaging. I put it on itunes and reset hoping it would solve the problem but now its coming up "SIM NOT VALID" the sim card you currently have installed in this iphone is from a carrier that is not supported under the activation policy etc etc.
Please can someone explain what is wrong with my phone thanks.
gets another lady who said my account isn't set up for this new phone yet and said she'd do something her end to the settings etc and it should work tomorrow with txt messaging. I put it on itunes and reset hoping it would solve the problem but now its coming up "SIM NOT VALID" the sim card you currently have installed in this iphone is from a carrier that is not supported under the activation policy etc etc.
Please can someone explain what is wrong with my phone thanks.