Hello,
For a while now (since around new year, so it's a long long while) I've been having this problem whereby I get slow data speeds on my All-you-can-eat-data plan from Three. These slow speeds kick in instantly at 3PM and will continue for an entire 9 hours until 12PM. This is ridiculous because the speeds I am left with are just about good enough for web browsing, down from around 5-9Mbps to a consistent 0.5Mbps. This is no good for streaming anything, not even music.
I've called them, emailed then, tweeted them and send them a letter by snail-mail and receive account credits, explanations along the lines of it being down to network congestion and they tell me it will be fixed in x amount. As you can imagine x amount of times passes and I call again and am given another deadline and the loop grows bigger.
I can't move away from Three because they're the only operator who provide true unlimited data (excluding giffgaff rubbish) and am left wondering what more I can do to get them into gear. Any suggestions?
Would also be interesting to hear whether anyone is having a similar issue with Three.
For a while now (since around new year, so it's a long long while) I've been having this problem whereby I get slow data speeds on my All-you-can-eat-data plan from Three. These slow speeds kick in instantly at 3PM and will continue for an entire 9 hours until 12PM. This is ridiculous because the speeds I am left with are just about good enough for web browsing, down from around 5-9Mbps to a consistent 0.5Mbps. This is no good for streaming anything, not even music.
I've called them, emailed then, tweeted them and send them a letter by snail-mail and receive account credits, explanations along the lines of it being down to network congestion and they tell me it will be fixed in x amount. As you can imagine x amount of times passes and I call again and am given another deadline and the loop grows bigger.
I can't move away from Three because they're the only operator who provide true unlimited data (excluding giffgaff rubbish) and am left wondering what more I can do to get them into gear. Any suggestions?
Would also be interesting to hear whether anyone is having a similar issue with Three.




Then it shot back up to 3mbps.