• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Gadgets
  • Tablets and e-Readers
Help with new Hudl
peaches41
28-10-2013
Got my new Hudl today, topped up the battery for three hours and opened up. The first thing was to connect to the WiFi, did everything I should and it will not connect. What do I do now?
Many thanks.
alan1302
28-10-2013
Originally Posted by peaches41:
“Got my new Hudl today, topped up the battery for three hours and opened up. The first thing was to connect to the WiFi, did everything I should and it will not connect. What do I do now?
Many thanks.”

Is there any error messages?
peaches41
28-10-2013
Either it can't find webpage.
or it says it needs internet connection

I'm on bt, i've put the password in, repeatedly, but it won't connect.
John259
29-10-2013
Originally Posted by peaches41:
“I'm on bt, i've put the password in, repeatedly, but it won't connect.”

Just checking - which password?

It needs to be the password for your wi-fi network (officially called the "network key"). This is probably different to the password you use to log in to BT, and also probably different to the password you use to log in to the router admin functions.
peaches41
29-10-2013
It's the one on a little stick on top of the router, and it says Admin password, is that the one?
John259
29-10-2013
Originally Posted by peaches41:
“It's the one on a little stick on top of the router, and it says Admin password, is that the one?”

Probably not. That's probably for accessing the router's admin functions (amazing!), which you do via an IP address from your web browser. The network key is probably something different.

I guess you really need somebody familiar with BT routers (I think they call them hubs?) to give you some advice.
psionic
29-10-2013
Originally Posted by peaches41:
“It's the one on a little stick on top of the router, and it says Admin password, is that the one?”

It's NOT the admin password that you need - use the password on the other side.
peaches41
29-10-2013
I put the other number in and it said An Internet connection is required. I don't understand. And now when I look at BTHub3-WKTQ it says "connected" but still nothing happens.
psionic
29-10-2013
Originally Posted by peaches41:
“I put the other number in and it said An Internet connection is required. I don't understand. And now when I look at BTHub3-WKTQ it says "connected" but still nothing happens.”

Have a look at this http://ttselectrical.custhelp.com/ap...tail/a_id/3552
peaches41
29-10-2013
psionic - YOU are a miracle, it worked!! So grateful. You have made an old lady very happy, bless you xxx
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map