Orange BT Wifi (Public Hotspot) feature that comes with contract

anonyy · 28-10-2013, 20:42

i have been an orange customer for 18 years. my last contract iphone worked fine with the bt wifi details provided but in the final year they would no longer work, i complained like hell but nothign changed.

3 years on my details will STILL not work, i have seen countless reviews on the orange wifi app on iphone and on android my new phone stating that it doesn't work.

Does anyone know what is going on with this. i know its not my phone or the login details provided i'm sick of complaining to orange about it and i suspect others feel the same way.

johnathome · 29-10-2013, 00:27

Does this help at all?

http://help.ee.co.uk/system/selfserv...M_BRAND=Orange

It says you need a wifi bundle to use BT wifi?

To access inclusive Orange WiFi (via BT Wi-fi’s hotspots**), you’ll need to have an inclusive WiFi tariff or have bought a WiFi bundle. To automatically connect to public WiFi hotspots when you’re out and about, download the Orange WiFi app from your device’s app store

anonyy · 29-10-2013, 17:47

i dont understand what you mean by wifi bundle? i have a current contract for my samsung s3 this is something that used to work without even using their orange wifi software. its definately not anything to do with me because it stopped working mid contract and again on the contract i have its part of it.

28-10-2013, 20:42	#1
anonyy Forum Member Join Date: Jul 2006 Posts: 3,044	Orange BT Wifi (Public Hotspot) feature that comes with contract i have been an orange customer for 18 years. my last contract iphone worked fine with the bt wifi details provided but in the final year they would no longer work, i complained like hell but nothign changed. 3 years on my details will STILL not work, i have seen countless reviews on the orange wifi app on iphone and on android my new phone stating that it doesn't work. Does anyone know what is going on with this. i know its not my phone or the login details provided i'm sick of complaining to orange about it and i suspect others feel the same way.

29-10-2013, 00:27	#2
johnathome Forum Member Join Date: Oct 2002 Location: Pompey Posts: 1,068	Does this help at all? http://help.ee.co.uk/system/selfserv...M_BRAND=Orange It says you need a wifi bundle to use BT wifi? To access inclusive Orange WiFi (via BT Wi-fi’s hotspots**), you’ll need to have an inclusive WiFi tariff or have bought a WiFi bundle. To automatically connect to public WiFi hotspots when you’re out and about, download the Orange WiFi app from your device’s app store

29-10-2013, 17:47	#3
anonyy Forum Member Join Date: Jul 2006 Posts: 3,044	i dont understand what you mean by wifi bundle? i have a current contract for my samsung s3 this is something that used to work without even using their orange wifi software. its definately not anything to do with me because it stopped working mid contract and again on the contract i have its part of it.

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Orange BT Wifi (Public Hotspot) feature that comes with contract